Online Teacher Position
Resume:
Rick Brownlee
Alpharetta, Georgia
***********@*****.***
Retired Educator and Human Performance Improvement Specialist
with years of experience as:
ESOL and GED Teacher/Administrator
Opened and operated several satellite schools for an area technical school in the ESOL and GED Department. Wrote curriculum, administrated programs, supervised staff and taught ESOL and GED classes. Used traditional classroom setting as well as on-line instruction.
Huma Performance Improvement Specialist
Worked with businesses to analyze performance deficiencies in both processes and human assets. Developed and implemented improvement strategies based on needs analysis.
Director of Training, Development and Customer Service
Conducted needs analysis, developed improvement programs and implemented to obtain defined performance objectives as determined by the companies served. In two of the companies, improved the customer service performance such that they ranked #3 and #1 in J.D. Power’s ranking of customer service in their industries. Both started at a #6 and #7 in the J.D. Powers ranking before performance deficiency issues were determined and appropriate implementation of performance improvement programs were made.
Middle and High School Educator/Administrator
Employed by large metropolitan school district. Taught science and social studies in a classroom setting. Served final years as a Senior Administrator. Recipient of Teacher of the Year Award and Volunteer of the Year Award for work with the American Red Cross.
Adjunct Professor
Taught in the Teacher Education program for a State University.
EDUCATION
Masters in Human Performance Improvement
Masters in Education
Bachelor of Arts in Political Science
TEFL Advance Teaching English as a Foreign Language Certification
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