Scrum Manager

MELVINE NINA AKIKEA BONGYU

Tel: 704-***-**** Location: Charlotte, NC or Remote

Email: ************@*****.*** LinkedIn:linkedin.com/in/melvinenina-1st-030b901a9

PROFESSIONAL SUMMARY

Certified Scrum Master with 6years of extensive working experience. First-hand and excellent knowledge in problem-solving, organizational and decision-making abilities, knowledgeable in task prioritization, risk management and workflow optimization. I am well-versed in coordinating software development life cycle (SDLC) projects with co-located and offshore teams through different virtual platforms such as Microsoft Teams, Skype for Business, Google hangouts, WebEx and Zoom. Experience using several agile project management tools like Jira/Confluence, TFS and Rally. Working knowledge of Kanban as well as strong knowledge of Lean and XP.

CERTIFICATIONS

•Certified Scrum Master (CSM)

•Professional Scrum Master (PSM)

•Certified SAFe 4 Advance Scrum Master (SASM)

EDUCATIONAL BACKGROUND

Bachelor of Science - BS, Information Technology. University of Yaoundé 1

AREA OF EXPERTISE

•Knowledge of various Agile frameworks: Scrum, XP and, Kanban Principles

•Strong technical command of management tools: Jira, Confluence and TFS

•Scrum Ceremonies and Product Backlog Grooming

•Experienced in Agile techniques: User Stories, Continuous Integration

PROFESSIONAL EXPERIENCE

Scrum Master-Amazon Austin, Texas- February 2020 - Present

•Coordinate all scrum ceremonies like the sprint planning, daily stand up, sprint review and sprint retrospective. Also work on product backlog by organizing backlog refinement meetings with the team to make sure user stories are groomed and prioritized.

•Mentor and train team members in the core agile principles of collaboration, Supporting and educating the Product Owner, especially with respect to grooming and maintaining the product backlog

•Help balance the prioritization of technical debt against new feature innovation and software delivery

•Create a positive and easy communication channel (team, product owner, stakeholders)

•Protect the team from outside interruptions and distractions and remove impediments

•Assessing the Scrum Maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization

•Removing impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment.

•Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solving.

•Ensure sprint goals and standard scrum principles and practices are being followed.

•Foster self-organization and self-accountability among the team.

• Ensure cross team and inter term transparency and communication on scope, goals, milestones, risk, and critical issues.

•Experience managing projects/sprints in Jira and adept at using it.

•Monitor Project/team performance through a quantitative and qualitative measure of value, outcome, velocity, morale and satisfaction.

•Customer-focused and team-oriented

Scrum Master- Capital One Bank - Charlotte, NC- March 2017- Dec 2019

•Introduced scrum principles, practices and benefits to delivery team and demonstrate the benefits of the scrum framework by allowing team to monitor the progress of projects and be aware of pertinent project issues.

•Trained and mentored team members on best and most effective ways to use Scrum processes to improve efficiency and reduce production times

•Coach and mentor agile team members and provides constructive performance feedback

•Organized and facilitate Backlog Grooming, Sprint Planning, Daily Scrum, Sprint Review and Retrospective.

•Focused on developing more trusted and collaborative team environment where problems can be raised without fear of blame or being judged with a complete focus on problem.

•Monitored and facilitating Scrum processes and Agile practices to get a mature team.

•Collaborate closely with product owner to create clear and concise backlog stories, making it relevant and prioritized, ensuring acceptance criteria on DoD are agreed upon and stories are ready for sizing.

•Worked with Product Owner and Scrum team members to establish healthy time-boxes around feature work & user stories within a Sprint that is feasible and realistic.

•Effectively used of scrum metrices such as burn down, velocity chart to monitor work in progress.

•Acted as a servant leader by proving support and also teach with examples.

•Promote continuous improvement and quality productivity and foster innovation with empiricism

•Ensured the scrum values and scrum pillars are achieved.

•Communicated and presented weekly updates to manager using confluence and scrum dashboards.

•Fostered an agile culture, building trust and collaboration across all team members

Scrum Master - LYFT- Atlanta, GA Feb 2014 January 2017

• Planned and Coordinated all Scrum ceremonies including Sprint Planning, Daily Standups, Sprint Retrospectives, Story Grooming and Release Planning

•Worked with Project Owners and users to prioritize feature development and enhancements based on critical paths and business needs

•Provided all support to the team using servant leadership style whenever possible and leading by example.

• Shielded the team from interruptions and removes obstacles that may impact the delivery of the product.

•Removed impediments or finding the right personnel to remove the impediments that could have hindered the performance of the team. Coaching and mentoring team to ensure organization, stability and cross functionality.

•Assisted in removing team impediments, and track and maintain all required metrics.

•Promoted collaboration and transparency and communicate accurate and timely information to stakeholders

•Introduced and encourages team to explore healthy Agile development practices, focus on quality and technical excellence, predictable delivery, automation, and continuous delivery

•I supported the Product Owner to ensure the backlog has enough prioritized user stories at a ready status to stay ahead of the Team

•Tracked and communicated team velocity and sprint/release progress, by adopting and refining established processes.

•Passionate about building high-quality, customer-centered educational tools.

PROJECT MANAGER- PLAN INTERNATIONAL- CAMEROON FEB 2012-January 2014

•Outlined work plans, assessed resources and determined timelines for projects.

•Defined project deliverables and monitored status of tasks.

•Maintained close connection with project personnel to quickly identify and resolve problems.

•Mitigated production issue risks by identifying potential problems and taking effective action.

•Updated project plans based on changing objectives, specifications and staff availability.

•Supervised 7 team members, offering constructive feedback on work performance.

•Developed and deployed new services and implemented new company policies.

•Focused on product value to decrease waste and boost customer satisfaction.

•Inspired team members by fostering positive environment and boosting employee confidence.

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