Pekins Ako
240-***-**** *********@*****.*** http://www.linkedin.com/in/pekins-ako-7616961b4
Summary
Accomplished servant-leader able to deliver large-scale enterprise mobile and web development projects by effective collaborating, facilitating, and coaching multiple Scrum teams. Passionate project manager with strong conflict resolution skills established in Scrum guidelines. Skilled trainer effective in managing technical teams, delivering successful projects, and creating self-motivated environments within the Agile Framework.
Skills & Abilities
●Agile Methodology
●Agile Coach
● Version One
●Data analysis
●Data Warehousing
●Jira
●VSTS
● Kanban
● IBM Rational Team Concert
● Extreme Programming XP
● SAFe
● Microsoft: Word, Excel, PowerPoint, Visio, Outlook, Team Foundation Server
●Azure Dev.OPs
●MYSQL
●SQL
●Confluence
●Sprint
● Burn-Up and Burn-Down Chart
●Scrum
●Assurance
●Project Coordination
●Program Management
●Delivery Management
●Customer Management
●Stakeholders Management
●Conflict Resolution
●Multitasking
●Coaching
●Leadership
●Customer Service
●Interpersonal Communication
●Transparency in all situations
●Excellent multi-tasking skills
●Ability to develop and manage project plans
●Expertise in providing Business Analysis
●Excellent and demonstrated experience in working with business partners to discover and document business process requirements.
●Designs and implements business systems and upgrades.
●Prioritize and negotiate user business requests and projects with application support and development groups.
●Create process models and supports process ecosystems.
●Manage projects, change control requests, and production support for finance payment and claims systems for vendors under contract across all agency programs.
●Experience with distributed caching solutions; understands the factors that enable effective caching
●Excellent collaboration, influencing, and consensus-building skills. Ability to work with persons in all job functions (e.g. product, development)
●Experience designing REST APIs
●Significant experience with systems integration
Experience with the design of complex systems; employs a disciplined and rigorous approach.
Certification
●Certified SAFe 4.6 Scrum Master.
●Certified Scrum Master
●Project Management Professional
Languages
●English - Native/bilingual proficiency
●French - Bilingual proficiency
●Flemish - Limited working proficiency
Education
B.A. June 2019 Montgomery College, Germantown
Major: Criminal Justice
Minor: Cyber Security
GPA: 3.86
Honor Roll
Army Brian HQ 1st Place
Outstanding Project Management award
Experience
Zimmerman Security Firm 06/2016 – August 2020
Chief Technical Officer/Scrum Master/Agile Coach
●Involved in Agile transformation as a Senior Scrum Master for distributed teams
●Managed multi-vendor Agile teams
●Served as a team lead for junior-level Scrum Masters
●Monitored progress through daily stand-ups calls
●Facilitated release planning, sprint planning, sprint reviews, retrospective meetings, and system demos
●Utilized Kanban on pre-existing projects without disruption, implementing incremental changes to achieve goals
●Applied Kanban to encourage leadership action and continuous improvement at all organizational levels
●Ensured development team worked in a distraction-free environment by mitigating impediments or team conflicts to maintain the team’s focus on product backlog project timeline
●Educated stakeholders and team members on Scrum methodology and Agile framework while enforcing compliance
●Directed and led development from project initiation through final product delivery
●Successfully guided development team through transition from Waterfall to Agile Framework.
●Managed schedule, cost, and risk across all the phases of the project.
●Reviewed estimates based on high level requirements; ensured all the required products were produced and reviewed, including the technical leadership of requirements management, design, implementation, system integration, verification, quality assurance, delivery, operations, and sustainment of the technical solution
●Prepared program roadmap alongside client stakeholders and identified key milestones to measure the progress of the overall project.
●Led remote Agile teams.
●Gained knowledge and experience with Agile techniques Automated Testing, User Stories, TDD, Continuous Integration, Testing, Pairing, Agile Games, etc.
Century Bank 01/2016- 06/2019
Scrum Master/Project coordinator/Dojo Coach
●Assessed Scrum Maturity and coached team and organization to an advanced maturity level at a sustainable and comfortable pace
●Increased customer satisfaction by improving in team delivery commitments and capacity planning for sprints through the identification and tracking of hidden tasks
●Managed multiple modules and releases and facilitated collaboration between various vendors and cross-functional teams with on-site and off-shore resources.
●Coached development by reporting and commenting on each blocked or incomplete ticket
●Created organized reports on Excel for management at the end of each sprint detailing team progress, success, velocity, sprint health, innovation, and bug fixes
●Facilitated Scrum Ceremonies and ensured Scrum team lives by the values and practices of Scrum
●Oversaw Scrum team and all prerequisites to the Scrum team – requirements, data model, design, implementation, QA, and validation of programming code and products.
● Led the collaborative, dynamic planning process, prioritizing the work against the capacity and capability of the team and managing all scrum boards.
●Improved transparency within the team while building a safe and trusting environment where conflict can be managed in a healthy way.
●In the global finance supporting the agile team / experience in an Card agile environment to work on high visibility projects / Teams are broken up into 7 pillars / Making sure the dependencies are well defined.
●Jira and Confluence are several systems I am familiar with very well.Google Suite as well, still use Excel for some work.
●I also worked on projects that creates new partnerships / enhancing existing platforms / enhancing payment systems.
●I worked on 13 to 17 projects going on at any given time. Really managing the development of roadmaps and escalating risks and on track to meet milestones.
●Helped in planning activities where coaches gather together to practice their coaching skills.
●This session are great and they helped coaches to improve their skills.
●Understand firm vision and strategy, and ensure program goals, business direction, and technical direction all align to support the vision and strategy.
●Be an ambassador for the Agile mindset and a catalyst for change in the organization
Holy Cross Hospital, Silver Spring 03/2017 – 01/2018
Database Administrator
●Created physical database, modified tables, stored procedures; viewed indexes, users-define function, trigger, etc. as required on SQL environment
●Planned and implemented snapshot isolation and DDL triggers
●Maintained database response times in 24/7 production environment
●Monitored the performance of my machine, ensuring all database are up and running
●Configured and managed Contained Database
●Used Azure Active Directory authentication
●Configured High Availability Solution, Clustering, Always On, database Mirroring and log shipping
●Installed SQL and followed best practices by Microsoft
●Migrated, upgraded, and applied Hotfixes
●Facilitated Backups and Restores ensuring data recovery, maintenance, data integrity, and space requirement compliance
Montgomery College, Germantown 03/2016 – 11/2017
Volunteer Technical Assistant
●Assisted students with computer software issues
●Developed records of students that needed computer support
●Managed laboratory software, test materials, and hardware to ensure security
●Maintained a record of equipment damages and or malfunctions
●Helped ESL students in the Computer lab using Microsoft Office Applications such as Word and PowerPoint
●Created and maintained students' folders in the facility server
●Administered student/teacher evaluations, resolved technical issues as they arise
●Assisted teachers with various projects, assignments and other tasks
CVS 01/2015 – 06/2016
Shift Supervisor
●Managed employee shifts and created a work schedule each week
●Worked with and assisted customers on daily bases
●Placed orders and reordered merchandise for customers
●Maintained product inventories
●Oversaw all cash and security functions, including store safes, store keys, and registers
●Created, managed, oversaw merchandising opportunities and community involvement activities
●Supervised on-duty employees and established priorities within the store
●Assigned and led store activities and specialized events, such as blood donations or community drives
●Organized daily sales reports and developed sales forecasts, while training and evaluating hourly employees.
●Handled shrinkage and loss prevention by monitoring loss prevention programs, identifying and managing shoplifters, and ensuring all prices are accurate and up to date.
February 2012-June2015
LAN and WAN Network Technician
Smart Technology
●Troubleshoot computer software and hardware issues and make repairs and perform scheduled updates regularly.
●Partner with the IT team to ensure that security software is professionally installed on employee computers.
●Provide technical support to clients through various channels of communication.
●Inspect cable lines to ensure that they are intact and working optimally.
●Field questions from employees about software installation and hardware upgrades.
●Maintain strong relationship with team members for best outcome results and productivity
December 2011-July 2015
Web Developer
Smart Technology
●Understands the fundamentals of iterative development.
●Understands Continuous Integration/Continuous Development.
●Understands the value of commitments to delivery made by a development team.
●Ability to effectively prioritize and execute tasks in an environment with high visibility and similarly high expectations.
●Collaborative, customer-focused and able to create visible value.
●Excellent communications skills.
●Experience with front end, mobile and responsive web development including: Angular2, HTML/CSS, JSON, XML, JavaScript, JQuery, Apache, source control, Rest API's.
●Professional experience using one or more client-side JavaScript frameworks such as Angular2, Ember.js, Node.js, etc.
●Successful experience using ASP.net and SQL to create database connected websites.
●Substantial experience in designing, building, & implementing software solutions in an agile environment.