Sales Manager
Resume:
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Michael Coppola
Objective
A highly motivated professional with 10 years of experience in the coatings industry. Experienced in product management, polymer synthesis, coating formulation, and new technology development. Strengths in leadership, customer service skills, and problem-solving abilities. Known for having excellent interpersonal skills with the ability to influence others to work effectively as a team.
Experience
April 2016-April 2020
BYK USA Inc
Wallingford, CT
R&D Group Lead
Lead a group consisting of 7 other chemists in new technology development project
Lead design, construction, and implementation plan for 2 research laboratories and 1 pilot plant
Worked closely with partners to ensure rapid development and maintain continuity
Developed specialized coatings formulations (polyurethane, addition/condensation cure silicones, hybrids, etc.)
Understand customer expectations on to-be manufactured product.
Determine and execute improved technologies used by suppliers, competitors, and customers.
Research, design and evaluate materials, assemblies, processes and equipment.
Develop concepts, products, and solutions by working with company business units.
Monitor team metrics and objectives ensuring meeting of goals.
Document all phases of research and development.
June 2013-April 2016
BYK USA Inc
Wallingford, CT
Product Manager-Nanotechnology
Lead all sales, marketing, and technical efforts to grow product line for coatings applications.
Defined the product marketing strategy and roadmap for all nanotechnology-based additives
Worked with existing and prospective customers to develop additives based on specific formulation needs.
Developed additives for improved scratch resistance, corrosion resistance, UV protection, and antimicrobial properties
Speaker at major coatings conferences (American Coatings Show, Western Coatings Show, etc)
Be an expert with respect to the competition
Successfully grew business 320% in a 3-year period, to $2.1MM in annual sales.
Worked with Operations team to ensure production batches meet specification
Worked with Finance department to set pricing to meet revenue and profitability goals
Worked closely with Logistics team to develop inventory strategy
Presented product development updates and sales tools to Sales force at quarterly meetings
Propose an overall budget to ensure success
November 2010-June 2013
BYK USA Inc
Wallingford, CT
Technical Service Chemist
Perform routine analytical testing (SOP-based) on batches of finished products and manufacturing components.
Strong formulation knowledge of coating chemistries for a multitude of applications. Automotive/aerospace, architectural, protective/marine, general industrial, etc.
Worked closely with sales and marketing to formulate coatings that performed to specific criteria at target price points; and provided customer support for formulation and material handling.
Prepare written summaries of batch testing results.
Provide technical support during the development of new testing methods and procedures.
Assist manufacturing staff with production issues through batch testing and lab batch preparation.
Prepare written QA documents such as Certificates of Analysis or Certificates of Compliance.
Perform routine calibration of laboratory equipment.
Perform routine preparation and certification of standardized reagents.
August 2010-January 2011
BYK USA Inc
Wallingford, CT
Quality Control Chemist
Assist in QC stability testing, prepare and maintain stability records and summaries.
Involvement in training and transfer of methods to and from QC and contract manufacturers as assigned.
Modify and validate analytical procedures to meet QC’s needs.
Support design and development of experimental protocols, SOP’s, etc.
Participate in special projects and department meetings via input, feedback and execution of assigned tasks.
Execute special projects on analytical and instrument problem solving.
Conduct all quality QC chemical tests.
Adapt, maintain and operate analytical instrumentation.
Involve in procedure review and propose modifications and updates.
Ensure work environment is clean and safe complying with safety protocols.
Report monthly on supplies for QC orders involving devices and reagents.
Contribute to industrial, R&D qualification and validation activities and support routine maintenance.
Conduct various analytical testing procedures as per manufacturing/QC SOPs
Education
May 2010
Central Connecticut State University
New Britain, CT
BS Chemistry, Physics
GPA 3.66/4.00
Skills
Languages: English (native speaker), Spanish (fluent), Italian (proficient), German (proficient)
Software: Microsoft Office, SAP, Mindjet MindManager, Minitab, ChemDraw
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