Engineer Customer

JESUS CRUZ LICEA

Personal Information

Date of Birth: March 28, 1967

Nationality: Mexican

Marital status: Married

Address: Lago Chapultepec No. 22, Cañadas del Lago

Queretaro, México

Phone:

+52-442-***-**** (Office)

+52-722-***-**** (Cell)

E-maii: **********@*******.***

Education

Mechanical Engineering bachelor

Aug/1986 - Dec/1990 Instituto Tecnológico de Qro, Querétaro, México

Languages

English 90% (Fluent)

Work experience

Since Nov/2018 until Feb 18th 2021 Cooper Standard

Account Manager

Responsible for GM accounts for different Components as Coolant hoses, TOC/EOC lines and Charge Air Cooler ducts

Managing a portfolio of GM accounts

Develop a customer strategy that identifies new opportunities.

Plan, prepare, and conduct customer presentations.

Coordinate customer visits to the plant and attend and lead commercial customer meetings.

Maintaining good relationships with GM

Obtain RFQs from GM

Timely quotation of new business by internally driving the quote process.

Present and get approval the costs strategy by finance group leaders.

Prepare pricing cost proposals, review them with customers and address any concerns.

Deliver formal quote to customer.

Understanding market demand to develop company strategies.

Participate on customer meetings (PDTs, Technical reviews, validation, issues meeting, etc.)

Coordinate the efforts of the functional departments to ensure that the projects are managed in accordance with established policies and procedures.

Work with the customer to understand timing goals, define customer requirements, and manage tasks to achieve customer deliverables/specifications.

Since Nov/2013 until Nov/2018 Hutchings Automotive Product

Account Manager

Responsible for different customer accounts as GM (TOC/EOC lines), Tristone and ContiTech (Coolant hoses)

Managing a portfolio of customer accounts

Find out contacts to generate new business

Develop a customer strategy that identifies new opportunities

Plan, prepare, and conduct customer presentations

Coordinate customer visits to the plant and attend and lead commercial customer meetings

Maintaining good relationships with clients

Obtain RFQs from customers

Timely quotation of new business by internally driving the quote process.

Review cost sheet with CFO and VP sales.

Prepare pricing proposals, review them with customers and address any concerns.

Deliver formal quote to customer

Deliver to plant the driver (NPNs or SCN) to new PN or change.

Understanding market demand to develop company strategies

Participate on customer meetings (PDTs, Technical reviews, validation, issues meeting, etc.)

Coordinate the efforts of the functional departments to ensure that the projects are managed in accordance with established policies and procedures.

Work with the customer to understand timing goals, define customer requirements, and manage tasks to achieve customer deliverables/specifications.

Provide support to tier II supplier in Mexico (visits, audits, training, etc)

Since March/99 until Oct 2013, General Motors de México, Toluca,

Design Release Engineer (From Nov 2011 until Oct 2013)

Parts under my responsibility:

Heater exchanger: Condenser Radiator Fan Module (CRFM), Transmission/Engine oil coolers (T/EOC), Charge air cooler (CAC).

Coolant system: Heater hoses, radiator hoses and TOC lines

AC system: Air Conditioning lines

Air system: CAC ducts

I participated in global programs taking the responsibility to define design, validate and implement the above components in the vehicle that will be manufactured in different countries having a global communication with suppliers, manufacturing, engineering, quality, sales, etc.

Lead a global PDT meetings with multidisciplinary team

Participate to define design concepts based in best practices, manufacturing requirements, interfaces with other components, mass and cost.

Assure to meet on time the different key dates established in the program development a specific component timing plan for each one.

Solve and participate with the team for issues found during the program execution using our internal PRTS methodology (problem definition, root cause, solution, implementation and feedback)

Present and get the approval from the program team for the different design changes, cost, deviation, etc.

Release the components in the system to meet on time mules, pre-production vehicles, no salable and sales vehicles.

Conduct and coordinate virtual and physical route quality assessment for coolant hoses, CAC ducts, AC and TOC lines.

Conduct and define integration DFMEA and DRBFM for above components.

Define and assure good design interfaces with others components (packaging, design interface, performance)

Define and release system and component technical specification.

Conduct design reviews (Supplier, engineers, managers and directors)

Participate actively during develop and validation tests

Participate during vehicles build (mules, pre-production, and production) in different manufacturing plants

Air conditioning (AC) laboratory supervisor (From Feb 09 until Oct 2011)

Components to test: Vehicular air conditioning and heater system (HVAC module, AC lines, compressor, condenser, pressure valve)

Developed and implemented new AC lab for GM Mexico

Conduct and Analyze test results for AC system performance

Plan and control the Budget of the area.

Plans and meets test schedules.

Assign and control the workload of the area.

Coordinates reviews with design and development engineers on a regular basis.

Participates in the selection of new employees

Review and approve test reports.

Product engineering supervisor (From Sep/02 to Feb/09)

Parts under my responsibility: Powertrain cooling as: CRFM, radiator hoses, heater hoses, TOC/EOC lines; Air conditioning system as: HVAC module, Condenser, Compressor, AC lines, Receiver dryer and AC ducts

Plans and meets on time the programs activities

Lead a product engineer group

Work and support to my team in different activities as component design, performance analysis, design reviews, interfaces with other components, packaging study, multidisciplinary meeting, DRBFM, design problem solution, etc.

Keep informed to the director and platform about the program progress

Participates on meetings / forums (with purchasing, suppliers, validation, multidisciplinary team, plants, etc.).

Planning and controlling the Budget of the area.

Assign and control the workload of the area.

Participates in the selection of new employees

Approve technical specification, new designs and design changes.

.

Design Release Engineer (From March/99 to Oct/02)

Parts under my responsibility: Powertrain cooling as: CRFM; Air conditioning system as: HVAC module,

Release the components (assign part numbers) into the system (WO)

Release components as reconciliation for the vehicle

Updated the parts system updated (design changes)

Release the system and component technical specification

Participate with the supplier to define the heat exchanger size (performance)

Participate with the supplier to design concepts based in best practices, manufacturing requirements, interfaces with others components, mass and cost.

Define good design interfaces with others areas to place the CRFM (condenser radiator fan module) and HVAC module as structure, radiator hoses, condenser hoses, transmission lines, CAC ducts, HVAC ducts, AC lines, fascia, engine, etc.

Conduct meeting with the multidisciplinary team

Resolve and participate with the team to different issues using an existing tool (problem definition, root cause, solution, implementation and feedback)

Conduct DRBFM for CRFM and HVAC module based on DFMA

Conduct design reviews (Supplier, engineers, managers and directors)

Participate actively during develop and validation tests

Participate in the integration vehicular build (Engineering and plants)

From Aug/98 to March 99, Pagid de México, S.A. de C.V, (Queretaro, Qro)

Product engineer

Parts under my responsibility: Brake pads

Plan and coordinate the activities for a new or current product (Brake pads) using the APQP system

Develop, verify and validate the conceptual design for brakes Pads

Have direct communication with customers and supplier

Elaborate the bill of materials

Conduct the DFMEA and PFMEA

Conduct meeting with the multidisciplinary team

Make the process flow diagram and instruction process sheets

Participate with the team and resolve different design issues.

From July/94 to Aug/98, TREMEC, S.A. de C.V (Querétaro, Qro)

Product Engineer

Parts under my responsibility: Transmissions

Develop, verify and validate the design for medium, and heavy duty manual transmission according to QS-9000 and APQP system

Elaborate and release the bill of materials

Conduct DFMEA

Conduct and coordinate meetings with the multidisciplinary team

Release designs for development and production

Define test specifications for the product

Design review for prototypes and production

Analyze the potential failure of transmission using some methodology (7 steps &7 tool, tribology, etc) to give a solution

Make tolerance analysis of components

Make benchmarking whit ours competitors

Have direct communication with our customers and suppliers

From May/91 to July/94, VALEO TERMICO, S.A. de C.V. (San Luis Potosí, SLP)

Product (Lead) Engineering

Parts under my responsibility: Radiator (copper and brass, mechanical aluminum, soldering aluminum), heater, Transmission oil coolers and condenser

Develop conceptual designs of new radiator and heater, verifying and validating them according with customer requirements

Improve the design of current products (cost and performance).

Define design specifications for the product

Analyze the design feasibility

Elaborate and release the bill of materials

Lead and coordinate meetings with multidisciplinary team (purchasing, suppliers, validation, customer, manufacturing, etc.) to update, take decision or solve issues

Define designs for prototypes

Release design for prototypes and production

Participate with the team to solve different issues

Conduct DFMEA

Make benchmarking of ours competitors

Have direct communication with our customers and suppliers

Software

Windows ambient (Excel, Power point, Word, project), different internal software from the companies

Seminars

DFSS green belt certification

Date: June 2012

Place: General Motors Mexico

Unigrphics NX

Date: March 2012

Place: General Motors Mexico

Training:

I have received different training internally in GM as:

Project leader

GD&T – Geometric dimension and tolerance

DFMEA

Fundamental concept in HVAC and powertrain cooling

Heat exchanger design for HVAC and Powertrain coolin

People recognitions

Winning with integrity

Project initiation and planning

Essential project management tool

Creative problem solving

Instrumentation, and testing vehicles in desert proving ground for HVAC system

Date: Jun/00 (3.5 Months)

Place: Arizona (USA)

Product and process training of brake pads

Date: Sep/99 (six weeks)

Place: Essen (Germany)

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