Employee Relations Social Media

CRYSTAL J. COLLIER

**** ***** **** ***** ****** MS 38654 901-***-****

*******************@*****.***

I am a driven SHRM-CP Certified Human Resource Manager with 17 years government and private sector work expertise to include the medical and industrial fields, delivering proven and measurable results in compliance with all Federal and State employment laws, programs, policies, and regulations. My strengths include providing counsel to executive management regarding all areas of employee relations, implementing programmatic assessment activities, auditing payroll and benefits, HRIS data stewardship and analysis, and training strategy implementation.

EXPERIENCE

Sr. Human Resource Generalist - Radians, Inc.

12/19-Present

Manage full life cycle talent acquisition process from recruitment to exiting.

Provide compliance minded guidance at executive level to drive and promote an organization that can most efficiently meet its objectives, while focusing on retention and production successes.

Develop and present recognition programs and management training aligned with business needs.

Design and enforce all OSHA and DOL compliant COVID-19 related screenings, investigations, contact traces, testing and leave procedures for all US locations.

Improve organizational culture by providing coaching in employee relations, performance assessment, improvement plans, corrective actions, conflict resolution, and compensation management.

Oversee all benefit and leave processes to ensure accuracy.

Strategize reporting for EEOC, ADA, FMLA, OSHA, FFCRA, STD, LTD, and WC.

Audit benefits, payroll, OSHA, I-9 compliance, and incident reporting for the department and company.

Act as employee advocate and mediator with employee relations concerns to ensure smooth, concise communication and acceptance.

Oversee a benefit coordinator and staffing administrator to ensure efficiency.

Revise all internal documentation to include Handbook, Safety, and policy and procedure manuals.

Assist in event planning and execution for 300 employees.

Sr. Human Resource Generalist- University of Tennessee Health Science Center

12/16-9/30/2019

Supervise and perform onboarding of 300 residents in 87 medical specialties with all levels of management and external hospital representatives.

Recruit and provide program orientations at college and job fairs for over 500 attendees across the Southeast Region quarterly.

Actively administer assistance and mediation for all employee relations and grievances, resolution, and documentation.

Provide process improvement with reference guides for the rollout of new reporting software, improving compliance by 78% department-wide within given timelines.

Deliver training to residents on new, complex software programs, and measure training comprehension through analytical reporting to ensure workplace safety.

Update all existing college and institutional policies relating to the Graduate Medical Education department as well as all HR related state and federal regulations.

Track student status and progress using ATS for performance improvement plans and reinstatement.

Manage two administrative positions reporting to me regarding department duties to include assessment reports, onboarding and student registration, accommodations, proctoring, evaluations, and recognition projects.

Organize and present large-scale conferences by preparing presentations and handouts, and scheduling location reservations, speakers, catering, and lodging for 300 participants.

Integral part of recruitment, interview, selection, and hiring processes for department.

Act as liaison to payroll and benefit departments for resident issues and resolution, employee relations, employee grievances, FMLA, worker’s compensation, training and development, and legal compliance.

Advanced compensation analysis and structuring/implementation across the company

Maintain AAP, ACA, hiring and inclusion logs and compliance reports including I-9, J-1, H1b and green card federal employment requirements.

Advanced working knowledge of Microsoft Office Suite and Adobe products, as well as Paylocity and ADP.

Real Estate Agent - Keller Williams Realty

9/15-1/19

Create and enforce legal contracts and negotiations.

Plan and execute large event planning for real estate financial conferences and seminars.

Sr. Recruiter-Human Resources l Concorde Career College

10/01 – 07/15

Recruit, interview, enroll, and graduate over 300 students annually generating over 3.8 million dollars gross revenue, continually remaining a top ten producer.

Engage and screen prospective students via external campaigns on social media and direct advertising for over 17 disciplines.

Track and Perform HRIS analysis reports regarding talent acquisition results daily

Execute career fairs, college fairs, high school fairs, and business exhibits monthly for talent acquisition and development.

Conduct and present feasibility and risk studies, as well as future growth projections for new programs.

Implement and maintain all business processes for Office of Admissions in an accurate and timely manner.

Lead weekly meetings to update management regarding retention, placement strategies, and resolve challenging recruitment situations.

Train department members on Code of Ethics and Federal Compliance regarding the for-profit sector of proprietary education, COE, and ACCSC standards.

EDUCATION

JANUARY 2018-PRESENT

Bachelor of Science Human Resource Management

Middle Tennessee State University

Completion September 2021

SHRM-CP Certified

IAAP CAP Certification

SKILLS

Employment Law both Federal and State, OSHA regulations for large and mid-scale corporations, ADP Workforce Now, HRIS/HRMS/HCM systems, Banner, Blackboard, Nolij, Workday, Paylocity, New Innovations, Applicant Tracking Systems, SAP, D2L, Oracle, Adobe Acrobat, Adobe Illustrator, Adobe InDesign, Microsoft Office Suite to include PowerPoint, Access, Word, Excel, DBA Systems, Onbase DMS, SharePoint, Velocify, CampusVue,, E-Verify, I-9 verifications, J-1, J-2, H1B, Organizational Planning, Large Group Presentation, Contract Negotiation, Business Analysis

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