MAYUR CHAND
Contact No:+919*********
Email Id: **********@*****.***
Contact: +919*******
A Sales and Operations professional with nearly about 10 years of experience in Sales & Marketing, Business Development and Client Management Relationship, Operational Management among different organizations of Health and Wellness Industries.
Experience
Sales and Operations Manager
OZONE SPA PVT. LTD
*Date of Joining: 13th Sep, 2018 to June-2020
Operational and Administrative Responsibilities –
Providing quality members service, Handling Member Complaints, Solving Billing queries.
Corprate Sales: Connecting with potentail corprates directing and supervising sales operations to ensure profit maximization and realization of sales targets.
Achieving growth and hitting sales targets by successfully managing the sales team. Designing and implementing a strategic sales plan that expands company's customer base and ensure it's strong presence.
Leading the Team(50-70 persons) – Scheduling of all staff on front desk, Creating Monthly and Weekly
roasters & Training of Staff.
Hiring & Recruiting - Sales and Front Desk Staff, Fitness Professionals, Managers, Personal Trainers
Maintaining Financial Records, P&L Sheets
Handling of Marketing and PR team (Social Media
Platforms, Print and Electronic Media)
Selling Franchises and supporting existing clients and Guest Relationship
Organizing special events, Celebrity Management
Membership Services Manager
( 1st Jan,2017 to 12th Sept, 2018)
Fitness First India Pvt. Ltd.
Operational and Administrative Responsibilities
Leading the Team(30-40 People)
Client Management & Guest Handling
Organizing special events, Celebrity Management
Corprate Sales Managing the Team Connecting with
potentail corprates.
Highlights
• Results-oriented
• People Management
• Business development
• Effective Marketing
• Organizational Support
• Guest Relationship
• Administrative Capabilities
• Ability to motivate staff
and maintain good
relations
Education
Graduated in B.A. Program
from Sikkim University
(Distance)
Planning to pursue MBA
this year in Hospitality &
Management
Higher Secondary School,
CBSE in 2009
Secondary School
Examniation, CBSE in 2007
Achievements & Skills
Certified in Leadership
& Management
Red CROSS Certified in
First Aid CPR and AED
PAN INDIA Sales Top
Performer with 14
awards
CENTRE MANAGER
GOLD’S GYM INDIA PVT. LTD.
*Date of Joining : 8 April 2016 to 31st Dec,2016
Preoperational Support – Hiring Staff, setting up the high performing team. Guest Relationship & Team Management
Handling Marketing and PR Team
Pre Budgeting Planning and Implementation of Achieving the target Post Operational Strategies and successfully running of gym Corprate Sales: Hire and Train Sales Team. Create Sales Pitch and Materials. Work With Director of Sales on Marketing Plan. Conduct Sales Meetings With Clients. Keep Track of Communication With Client.
SENIOR MEMBERSHIP CONSULTANT- FITNESS FIRST INDIA PVT. LTD.
*Date of Joining: 18 Jun 2012 to 30 March 2016
[Maintaining Client Relationship, Guest Management, Events Organization, Team Handling,Hitting Monthly Targets ]
SALES & MARKETING EXECUTIVE- ELEMENTION HEALTH & SPORT CLUB
*Tenure: 8 Aug 2011 to 31st May 2012
[Client Handling, Hitting monthly budget, Achieving Sales Target] Telesales Sales Executive - Club MAHINDRA
*Tenure: 7 Feb 2011 to 5 August 2011
[Client Handling, Hitting monthly budget, Achieving Sales Target] I hereby declare that all the statements mentioned above in the C.V. are true and correct to the best of my knowledge and belief.
Mayur Chand
DATE (NAME)
REFERENCES – Available on Request