Quality Analyst Assistant

India Sewell

**** * ****** ** *** ***, Tallahassee FL, 32303 850-***-**** ***********@*****.***

Professional Profile

Accustomed to working in environments where accuracy and accountability are essential. Follows policies, procedures, and guidelines to assure consistent quality. Adapt at handling delicate situations requiring discretion and tact.

oProblem solver; combines judgement and experience.

oPays close attention to detail to ensure accuracy and maintain compliant documentation.

oData inventory experience organizing, recording, storing, and saving information.

oMicrosoft Office Suite / MS Excel; MS Word; MS PowerPoint.

oCustomer Service experience

Education

DIPOLMA MAY 18, 2018 FRANKLIN COUNTY HIGH SCHOOL K-12

Skills & Abilities

MANAGEMENT

·Establish effective communication

·Be in problem-solving mode with my coworkers

·Give constructive feedback and be able to take it, too

COMMUNICATION

·An amazing observer

·Nonverbal communication

·Written communication

LEADERSHIP

·Problem solving

·Creativity

·Decision-making

·Team building

Experience

QUAILTY ANALYST ASSISTANT TALLAHASSEE MEMORIAL HEALTHCARE SEPT. 2021-PRESENT

FRONT DESK AGENT BEST WESTERN APALACH INN APRIL, 2019 – JULY, 2021

·Check in guest in high volume

·Recognized for ability to handle and resolve confrontational guest situations

·Provided excellent customer service

·Respond to guest inquiries in a timely, friendly, and efficient manner

·Provided or obtain accurate information

·Provide concierge assistance for all guest

CASHIER PIGGLY WIGGLY NOVEMBER, 2018 – APRIL, 2020

·Answer customers’ questions about merchandise

·Advise customers on merchandise selection

·Responsible for operation a cash register

·Itemize and total customer merchandise selection at checkout

·Help ensure the safeguarding of store assets, inventory, and cash

Contact this candidate