Resume

Social Media Sales

Location:

St. Louis, MO

Posted:

March 22, 2021

Contact this candidate

Resume:

Jaina A. Stus

**** *********** *****

Saint Louis, MO 63112

314-***-****

adk3j2@r.postjobfree.com

QUALIFICATION PROFILE

Accomplished professional in customer facing leadership roles for over 25 years (office and customer service management, direct/key account roles, and both strategic & practical marketing). Extremely dedicated employee with tireless drive, demonstrated people, brand, and company focus. A versatile, passionate, results oriented individual with strong direction and interpersonal communication skills. I excel in establishing win-win relationships and providing the correct attitude, creativity, innovative solutions, and ensuring utmost satisfaction. In short, I am personally served and driven by interacting with people and generating these mutual wins.

DEMOSTRATED CORE STRENGTHS

Office Management / Scheduling / Procurement

Outstanding Customer Service and Relations

Leadership, Training, and Team Building Superior

Interpersonal & Communication Skills

Excellent Presentation and Negotiations Abilities

Problem Solving and Decision Making

Financial Accountability & Management

Sales Action Plans and Development

Marketing and Promotional Campaigns

Competitive Market Research and Analysis

Marketing and Promotional Campaigns

Product Positioning and Company Branding

HIPAA Rule Understanding and Compliant

November 2017 to Present: Clayton Wellness Center-Clayton, MO, Office Assistant-3.8 Years

●Manage front and back office accountabilities for two Doctors of Chiropractic, which includes: developed new patient communications and checklist, scheduling patients, procurement, reconciling patients accounts, created marketing materials, fostering patient/doctor relationships, managing IT updates and issues, organize patient medical records and files, upholding a social media presence, implemented customer service guidelines, have an understanding of and complying with HIPAA privacy rules, training & instituted shared office responsibilities and established essential transaction / payment systems for the office.

June 1999 to November 2017: Jimco, Promotional Agency–St. Louis, MO, Regional Sales– 15.0 Years

Through face-to-face sales, service, and clear understanding, I profitably sold countless custom promotional products and incentives to businesses, schools, and individuals. Involved in all aspects of the “sales life cycle” from product identification, selection, specification, and branding through product delivery and post sale satisfaction.

August 2014 to May 2016: Paperdolls Boutique–University City, MO, Personal Shopper–1.8 Years

Opened the University City store, which included a Grand Opening event, media appearances and social media/marketing campaigns. Focused on the customer’s needs by utilizing my retail management experience, developing strong relationships, and exceeding expectations. Repeatedly recognized by the boutique owners, store management, and staff as a self-starter, highly motivated, and professional individual. For 6 fiscal quarters, I met or surpassed revenue goals.

May 1994 to August 2000: Lord & Taylor – St. Louis, MO, Intern/Manager – 6.3 Years

As a hands-on manager, simultaneously managed multiple sales departments, with all aspects of department activity, (Over 11 departments: Dresses, Women’s Apparel, Shoes, Handbags, Accessories, etc.) with annual revenue of >$1.5M. Accountable for consistent revenue growth, corporate and product guidelines, and loss prevention. Trained and developed store associates in customer service techniques and behavior. Monitored and implemented corporate programs in sales, inventory, shipping, and merchandising. Directed small and large groups of people (up to 50 people) to create a selling environment that consistently met expected sales goals and reduced costs and shortage. From May 1994 – June 1996, productively participated in the L&T Intern and Executive Training Programs; Contributing and gaining outstanding retail experience and perspective.

March 1990 to May 1994: The Limited – St. Louis, MO, Sales Associate – 4.2 Years

During High School, and while going to College, I was a valuable sales associate with sales, cash register, inventory, and store merchandising responsibilities.

Jaina A. Stus

6141 Westminster Place

Saint Louis, MO 63112

314-***-****

adk3j2@r.postjobfree.com

EDUCATION

Bachelors of Science: Marketing & Fashion Merchandising (BS) – May 1996

Missouri State University – Springfield, Missouri

Intern Education Program – Lord & Taylor / St. Louis, Missouri

COMPUTER & ELECTRONIC PROFICIENCY

MAC & Microsoft Office, QuickBooks, Scanners, Barcode Readers, Cash Registers, Data Management, etc.

REFERENCES