Digital Marketing Officer

ANYANWU STANLEY CHUKWUMA

House *, Road *, by Trumph School, Elelu – Sawmill Bus-stop, Egbeda, Ibadan, Oyo State.

**, ******* ******, ****** ***-stop, Ikorodu, Lagos

Email Address: ********.*******@*****.***

Phone Number: +234**********

Professional summary

I am an idea generator, with the creative ability to come up with solutions and innovative strategies for even the most demanding task and roles, irrespective of prevailing circumstances and environment. I have over 9 years of working experience in Sales, Marketing, Process and People management as well as Branch Operations.

Bio Data

Date of birth 16th August 1988

Sex Male

State of origin Imo

Marital status Married

Nationality Nigerian

Religion Christianity

Education

2017-2019 B.Sc, Business Administration

Ajayi Crowther University, Oyo State Nigeria

Relevant Courses: Business Policy, Corporate Planning, International Economics, Comparative and International Marketing.

2010-2012 Higher National Diploma (HND), Business Administration and Management

The Polytechnic Ibadan, Oyo state Nigeria

Relevant Courses: Ethics in Accounting, Corporate Finance, Insurance, Entrepreneurship and Management.

2005-2007 National Diploma, Banking and Finance

Federal Polytechnic Nekede, Imo State Nigeria

Relevant Courses: Corporate Finance and Risk Management, Cost Accounting, Ethics in Business, Mergers & Acquisitions

1999-2005 Senior School Leaving Certificate

Orishigun Model High School, Ketu Lagos, Nigeria

1993-1999 Primary School Leaving Certificate

Olusosun Primary School, Lagos, Nigeria

Work Experience

Wema Bank Plc (Relationship Officer, Ibadan)

August 2019 - Till Date

Deposit mobilization and Risk asset generation

Deploying and managing POS

Acquiring and opening new business accounts

Cross-selling additional products & services to existing customers

Identifying opportunities to migrate top-end customers.

Performing a liaison role between customers and back-office service fulfilment and credit functions

Explain, promote and sell a range of appropriate Wema Bank Plc product offerings and solutions that meet the financial needs of various classifications of customers.

Adhering to record keeping requirements as outlined by CBN and the Nigeria Financial Intelligence Unit (NFIU)

Wema Bank Plc (Transaction Officer Customer Service/Funds Transaction Officer)

Lagos and Ibadan

2016 - 2019

Function as the Teller Team Lead back up officer

Identifies customers’ needs and refers appropriate banking services to customers

Identify and cross sell the Bank's products

Function as ATM custodian

Reconciliation of all the Branch GL accounts

Profiling customers on the Bank's mobile and online banking platforms

Consummate internal and external fund transfers using, Finacle core, NIPS, NAPS and Auto Pay

Create and manage Fixed Deposit accounts files

Processing of Moneygram and Western Union transactions

Wema Bank Plc (Customer Care Officer/Funds Transfer Officer, Lagos) 2014 - 2016

Function as Back up officer for the Funds Transfer Officer

Handle account opening and account file management

On-board customers on the various E-Banking platforms

Issuance of the Bank cards and cheque books

Enrollment of customers on BVN and also manage BVN related issues

Process account reactivation and account maintenance

Effective liaison between customers and internal departments.

Maintained up-to-date knowledge of product and service changes.

Receive, review and resolve all customer complaints and inquires

Rendition of weekly report on customer service activities.

Achievements & Skill Set

Best MA South-West Bank 2020 (CSW AWARDS)

Photography

Digital Marketing

Critical thinking and problem solving.

Key Competencies

Highly proficient usage of core business software – Finacle 10.0; Globus (Server 85); Busy Win 3.6 Accounting software; Quick Book Pro – 2006.

Excellent knowledge of Microsoft PowerPoint, Microsoft Excel and Microsoft Word.

Specialized ability in organizing multi-disciplinary projects

Excellent problem solving skills; initiates innovative approaches when managing new tasks.

Able to utilize internet facilities in meeting work objectives.

Possesses excellent documentation and record keeping skills.

Succeeds in high-pressure work environments; able to multitask efficiently.

A natural team Lead and team Player

Hobbies

Travelling, Data Analysis, Handling Presentations, Reading and Listening to Country Music

Languages

Fluent in English, Working knowledge of Igbo and Yoruba

Referees

To be provided on request.

Contact this candidate