Mohit Jumani
Quality Specialist II
A hardworking and results-driven individual with proven ability in problem solving, I have a positive and outgoing attitude which has helped me adapt to various roles and responsibilities. I am highly motivated and enthusiastic, and looking to expand my skills in a data science, which will build on my current technical knowledge and contribute significantly to my team and the company. *************@*****.***
Bangalore, India
SKILLS
MS Excel Python
Communication
Time management
Problem-solving
INTERESTS
Music Fitness
Yoga Meditation
Cooking
WORK EXPERIENCE
Quality Specialist II
SWIGGY BANGALORE
04/2019 - Present,
Developed the Quality-Control template using Excel macros for use by agents and outsourced teams Trained and mentored agents and outsourced teams for quality control. Setup an internal feedback collection scheme to interface with agents and outsourced teams for a smooth workflow
Responsible for bridging the process knowledge gaps between outsourced teams and internal teams Handled cataloguing for registered outlets of PAN India Health Hub to include nutritional value along with other information
Trained agents/outsourced teams on Health Hub ingestion process · Helped significantly increase quality standards by incorporating process improvements for various internal teams ORGANIZATIONS
AMAZON (11/2016 - 03/2019)
Transaction Risk Investigator
ICICI Prudential Life Insurance (05/2014 - 09/2016) Associate Financial Services Manager
CERTIFICATES
Learn Python Programming Masterclass (10/2020)
A course on Udemy which gave me learning about the Python programming language NumPy Data Science Essential Training (12/2020)
A course on Linked In learning, Which made me understand Numpy library of Python Python Object-Oriented Programming (11/2020)
A course on Linked In learning, Which made me understand the OOP concepts of Python programming PERSONAL PROJECTS
Predictive Analysis on House Prices
Using the Linear Regression Algorithm predicting the prices of the House prices Predictive Analysis on Advertising dataset
Using Logistic Regression Algorithm and to check if internet user clicked on an Advertisement. EDUCATION
Bachelors Business Management(BBM)
Jain University - CMS
2012 - 2016, Bangalore
ACHIEVEMENTS
Special Recognition Award (Swiggy) (01/2020)
Circle of Excellence (Amazon) (06/2018)
Quarterly Performer (ICICI) (08/2017)
Certificate of Excellence (ICICI) (10/2014)
Unnati-Award of Excellence (ICICI) (03/2015)
Bangalore Banca meet-Certification of Excellence (09/2015) Tasks