IDRIS Adamu Ibrahim

GSM: 070********

Email: adk3hv@r.postjobfree.com, adk3hv@r.postjobfree.com

Address: **, ******* ****‘are River Basin Development Authority, Kadawa Quarters, Along Zaria Road Garun mallam, Kano state.

Objective

To secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company.

Education

National Open University of Nigeria, Kano Oct., 2020 (In view)

BSc. Agriculture

Audu Bako College of Agriculture, Danbatta Sept. 2013 – Oct., 2015

Diploma, Para-Veterinary Technology

Work Experience

Babban Gona Farmer Services Limited, Kaduna, Nigeria

Customer Service Representative June, 2020 – Date

Managing incoming calls and customer service inquiries

Identifying and assessing customers’ needs to achieve satisfaction

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

Keep records of customer interactions, process customer accounts and file documents

Supervisor, Project Agriculture, Machine Learning and Artificial Intelligence May – Oct. 2020

Supervised the field team on data capture for product being built.

Filed and reported all field activities carried out by the team to the Project Manager

Managed timesheet and prepared contract staff payroll monthly.

Sales Representatives May 2019 – May 2020

Supported in marketing products such as fertilizers and FMCG to members and last mile retailers.

Drove sales across Kano and environs and ensuring organizational targets are met.

Looked for potential new clients and buyers;

Explained the benefits of the products, goods, or services they sell to new customers in order to promote and build loyalty to their brand.

Supported the Sales Team to collect data, document, report and drive sales within the last mile retailers and distributors.

Languages

Hausa, English language

Interest

Research, Travelling, Swimming and Watching Football

Referees

Available on request.

Contact this candidate