Manager Sales

Keith D. Kline

**** ***** ***, ****** ***** SC **577 610-***-**** ************@*****.***

Experience

KLINEKRAFT CONSULTING, LLC— 2020 – PRESENT

PERFORMANCE CONSULTANT

· Work with business owners to achieve defined business results through improved employee and company performance as a whole

· Implement data-driven process improvement techniques that engaging staff to drive positive change

· Strengthen company-wide communication with tools and training, providing access to accurate information to conduct better business operations

· Provide methods for change management that ensure continuous improvement and link back to comparable business results

TYSON SIGN COMPANY—2017 – 2020

PRODUCTION & INSTALLATION MANAGER

· Supervise and lead 30 employees providing direction and understanding of daily objectives to achieve production goals successfully

· Create and manage production and installation schedules to align with delivery commitment dates

· Implement technology and process improvement to enhance company-wide communication to reduce waste and rework.

· Hire and train key personnel to build well balanced and high functioning teams PROJECT MANAGER

Work with Sales and Production to successfully guide all aspects of new orders. Including Permit acquisition, securing any necessary customer or site information necessary, monitoring production lead times and delivery dates, and reporting accurate and timely information to ensure timely delivery of products and services.

EGAN SIGN—2007 - 2017

CLIENT SERVICES SUPPORT

· Manage, maintain, and extend relationships with existing customers

· Work with Sales and Marketing assisting in capturing new business o Provide both company history as well as industry market intelligence relevant to new client opportunities

o Source and secure fair product pricing for new business opportunities

· Onboard new clients

o Liaise between Sales and Project Management

o Enhance a positive customer experience

· Manage vendor relationships

o Implement quality assurance programs with all vendor partners Page 2

o Source and work with vendors to meet customer demand through timely, within-budget products

· Source and vet new manufacturing partners

o Increase capacity and improve strategic location o Balance and control costs across vendor network

o Support clients’ national footprint with the best logistics to keep price competitive GENERAL MANAGER

· Managed daily business operations including Finance, Operations, Human Resources

· Supported Sales and Marketing

· Established and build a successful, highly functional remote workforce o Expanded available talent pool

o Built flexible workforce

· Developed best-pricing model through a partnership network with wholesale manufactures

· Successfully built a network of more than 2000 installation partners nationwide that are licensed, insured and qualified to provide the labor necessary to complete the installation of product DIRECTOR OF OPERATIONS

· Re aligned the corporate business model with strategic plan o Included closing down traditional sign business to refocus on national sign management

· Renovated proprietary software to meet new business objectives

· Secured national sign management clients to prove new business model

· Hired and trained new employees to meet business growth and competency requirements SENIOR PROJECT MANAGER

· Developed efficient implementation of architectural building feature and signage application for a national chain client that was rolling out a 500 plus location rebranding

· Value engineering resulted in cost and time savings, improving margins as well as speed of delivery ISIGN—2004 - 2007

SHOP PRODUCTION SUPERVISOR/MANAGER

· Developed and implemented first time manufacturing capability

· Managed all aspects of the company’s sign fabrication capability o Determined best method for manufacturing based on customer work order to ensure safety, quality, and efficiency

o Communicated project requirements to staff; worked with team to establish realistic goals and deadlines to meet customer needs

o Provided hands-on assistance, training and problem solving when needed to ensure timely completion of quality products

o Tracked and reported production schedules, project performance and work order completion o Managed materials inventory and re-order process o Maintained building and all manufacturing equipment Page 3

INTERSPACE AIRPORT ADVERTISING—2002 - 2004

PROJECT MANAGER

· Designed, developed, implemented, and managed advertising campaigns in small to mid-sized airports around the U.S. and Canada

· Established and maintained relationships with clients and with business and political leaders in the local community

· Completed site surveys to gather technical and logistical data for each project

· Submitted program design elements to vendors for bidding and managed the bidding and vendor selection process

· Managed program installation and closeout

· Hired and trained local service person to maintain the ongoing advertising program

· Organized completed project for turnover to Properties Manager GREAT AMERICAN KNITTING MILLS (defunct)—1985 - 2002 Over fifteen years’ experience in manufacturing of men’s hosiery. Promoted through the ranks from maintenance to management

· Finishing Project technician—2000 – 2002

o Lead and Oversaw the first development and integration of automated packaging machinery into the U.S. hosiery market.

· Finishing Supervisor—1996 – 2000

o Maintained daily contact with associates regarding production, quality, safety, morale, attendance, discipline, and other related matters

· Engineering—1990 – 1996

o Developed work standards utilizing time and motion studies

· Maintenance—1985 – 1990

o Mechanical, general and grounds maintenance

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