Business Analyst: IT

Pamela Tanyanyiwa

Curriculum Vitae

CONTACT INFORMATION

Email: **********@*****.***

Cell: +27-83-565-****

Address: ** ***** ******, ***********, ***********, Sandton, JHB, 2191

SKILLS

•Requirements Analysis

•BPMN 2.0

•Enterprise analysis

•Stakeholder Management

•Agile Methodology Leadership and Project Management

oKanban and/ Scrum

oScrum Master

oProduct Owner/Manager

oSprint Retrospectives

oSprint planning

oUser stories

•Documentation:

oFunctional and non-functional specifications

oBusiness Case documents

oWorkshop presentation content

oRequirements monitoring and management.

•Requirements Gathering and elicitation.

•Time management

•Mentoring and leadership

•Macro level thinker

•Self-management

•Great communication skills

•Problem solver

TOOLS

•Jira and Confluence

•Microsoft TFS

•Azure Devops

•MSSQL (basic querying)

•User Acceptance Testing

•Software Testing

•Draw.io for process mapping

•JustInMind for prototyping

WORK EXPERIENCE:

Psybergate Pty Ltd Business Analyst Johannesburg, South Africa

March 2017- Currently

Role: Business Analyst

Gathering business requirements from clients and liaising with developers to produce software that meets the client's business needs

• Testing software to ensure that it is meeting the quality and functional standard expected by the client

• Ensuring that during the System Development Life Cycle, the Agile methodology is complied with as this is the software development method used by our company

• Taking up a scrum master role in some projects to ensure that the team is working efficiently and effectively in delivering expected deliverables as per the client’s expectation.

• Analysing requirements and preparing documentation to articulate these requirements in the form of a functional and business requirement specifications

• Ensuring that sprint events take place to review and plan for different phases of developing the software for instance; Sprint planning, Sprint Retrospective, JAD sessions

• Managing stakeholders involved in a specific project, to ensure that expectations are managed, and clients understand what can be done, in what time frame, utilizing which resources

PROJECTS WORKED ON:

SWIFT Fuel and Sales Management System

This is a system that tracks fuel stock and sales for 40 garages/ fuel stations across the country. My Task was to test the different features developed according to the client's needs and ensure that the functionality was operating as expected and also doing some negative test scenarios. There was a service desk online that the client could use to report incidents with a graded priority level. My task was to be on support to ensure that the reported incidents were made a priority by the developers to ensure that business for the client would continue as usual

Role in Project:

-User acceptance tester

-Business analyst

Praxis

September 2017- February 2018

Praxis was transitioning from using waterfall in software development to Agile. We facilitated that transition for 3 teams that were developing three different system for their clients. We worked with them from the requirements gathering stage right up to the development of the software. We then moved off leading them gradually for them to take on conducting work in an Agile manner and choose their own inhouse scrum masters.

Role in the project

-Junior Scrum Master

-Facilitator

-Business Analyst

Subjex EdTech Platform.

March 2020 – July 2020

We developed an online school platform for Subjex, which was in collaboration with Redhill School, publishing Masterclasses taught by renowned IEB syllabus teachers from Redhill School. The platform was meant to provide quality Masterclasses for Grade 12 IEB students to help them prepare for Matric exams this year.

Role in the project:

-Scrum Master

-Business Analyst

-Tester

Supergroup

September 2020 – Current

My role is that of a Software tester on the team, ensuring that all requirements are properly QA’d before deployment

Renal Reality

January 2021- Current

I am a Business Analyst/Scrum Master and Tester on this team. This is a project where we are developing a system with the purpose of centralizing all aspects of kidney care for Health care Providers (Renal Specialists) in New Zealand and Fiji. This system will enable all the relevant Renal care specialists to centralize information on the relevant patient metrics.

Role in project:

-Scrum master/BA

Johannesburg Stock Exchange Johannesburg, South Africa

January-2018- February 2020

Role: Business Analyst/Tester

Technical Testing and User Acceptance Testing of backlog items developed in each sprint

• Business analysis of specific requirements from business •

• Assisting in grooming the backlog

• Ensuring that scrum events take place Project evaluations; this is a project to develop items in the backlog to improve operational efficiency.

PROJECTS WORKED ON AT THE JSE

JSE Equities Clearing System: Enhancements

This is a project I am currently working on where the team and I are developing items left in the backlog after the system was developed about four years ago when the JSE moved from T+5 to T+3. The JSE found that these items would enhance the performance of one of the most core systems in the company and thus put us to task to develop these items and improve operational efficiency and improve system stability.

Role in project:

-Business Analyst

-Technical tester

-Assisted in User Acceptance Testing

-Scrum Master duties in ensuring the team upheld Agile principles.

TCS BaNCs

This was a project led by Strate, the Central Securities Depository for the South African economy. The project was divided into two phases, the JSE was involved in the first phase and with that the core changes were made in the system that my team and l manage: the Equities Clearing System.

The second phase involved the JSE deploying changes to the Fails Management Procedure where multiple exchanges can engage in Fails Management, again with that the core changes were done on the Equities Clearing System, the system that my team and I manage.

Role in the Project:

-Subject Matter Expert (Business Process changes)

-Business Analyst

-Assisted in creating test cases

-Reviewer of Testing documentation i.e. Test Plan

-Technical tester

-Assisted in User Acceptance Testing

-Created Training Manuals

-Conducted the training workshops before Go-Live

English Live Johannesburg, South Africa

February 2016- March 2017

Role: English Teacher

Teaching English to adults foreigners online, mostly students from China, Brazil and some parts of Europe like Turkey and Russia.

Rhodes University, Economics Department Grahamstown, South Africa

January-2013 November-2014

Role: Research Assistant to Prof Jen Snowball (Economics Department)

This involved being second in command to the Professor; that is doing administrative work for the course she lectured for instance;

• formulating the guidance booklet for the first years,

• setting tutorials,

• coordinating tutor meetings,

• resolving conflicts between students and tutors and if necessary teaching on her behalf if she is away for a conference.

Time management was very important here, the ability to make quick and rational decisions and most importantly being responsible.

QUALIFICATIONS:

BCOM Economics and Management

BCOM Honours Economics

CERTIFICATIONS AND COURSES

Principles of Business Analysis, FTI Consulting November 2017

Certified Scrum Master July 2018

Business Process Modelling 2019

CERTIFICATIONS IN PROGRESS:

Started Advanced Program In Business analysis at FTI: November 2020

REFERENCES

David Jumna

Johannesburg Stock Exchange: Post Trade Equities Operations Manager

Tel: 011-***-****

Sihle Gumede

Johannesburg Stock Exchange: Senior Business Analyst

Tel: 011-***-****

Bonisiwe Shongwe

Johannesburg Stock Exchange: IT Scrum Delivery Manager

Tel: 011-***-****

Lemiche Peterson

IT Consultant

Cell: +27-84-038*****

Mekeya Mudzongachiso

IT Consultant

Cell: +27-63-035-****

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