Professional Summary

Skills

Work History

SABRINA LEWIS

Moore, OK 73170 • 405-***-**** • adk30c@r.postjobfree.com Enthusiastic RN eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Case Management Nursing and training in multiple EMRs. Motivated to learn, grow and excel in Case Management. International Classification of Diseases

(ICD.9CM)

Learning strategies

Overseeing interns

Learning outcome assessment

Learning development

Quality of life guidelines

Social history intake procedures

Goal setting

Networking with staff

Assessing needs

Matrixed environments

Regulatory compliance

Standards compliance

Research

Team building

CM RN, 02/2018 to Current

OU Medical Center – OKLAHOMA CITY, OK

Participated in education activities, including evidence-based practice project implementation, nursing competency development and nursing simulation activities. Equipped patients with tools and knowledge needed for speedy and sustained recovery. Communicated with healthcare team members to plan, implement and enhance treatment strategies.

Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.

Strengthened training and nursing knowledge by taking part in continuing education programs and Preferred Provider workshops.

Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.

Managed care from admission to discharge, including patient assessments, care planning, health educations and discharging support to provide comprehensive care to over 13-20 patients daily. Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities to prevent further disability.

Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented all patient interactions and interventions in electronic charting systems.

Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.

Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.

Addressed disruptions in patient care, including delays in discharge, postponed procedures and discharge equipment unavailability.

Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.

Maintained highest levels of patient satisfaction, generating referrals to maintain productivity levels for inpatient rehabilitation unit.

Director of Quality Improvement, 02/2016 to 02/2018 Excell Home Care Hospice And Personal Care – OKLAHOMA CITY, OK Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.

Implemented best practice standards for billing resulting in substantial reduction of accounts receivable delays.

Generated and reviewed incident reports, including employee write-ups, actualizing appropriate corrective action plans to mitigate ongoing and potential situations. Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility. Increased patient satisfaction scores by 40% within 12 months. Recruited, hired and coached employees to offer high-quality, cost-effective care to all patients. Redesigned workflow processes for patient access and back-office. Developed policies and procedures for effective Home Care Management. Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.

REGIONAL DIRECTOR, 02/2012 to 02/2016

Education

MAYS HOME CARE – Ponca City, OK

Attended weekly meetings with Executive directors to discuss and optimize strategies. Produced reports 25 per week to analyze job performance against team goals. Recruited talented individuals bringing Nursing skills to Home Health. Oversaw daily administrative operations, including Workflow, QAPI and standards of meeting Medicare guidelines.

Improved supply chain to reduce materials costs and optimize distribution. Developed program to promote new managers from within, building and maintaining cohesive leadership structure.

Interviewed, supervised and motivated 20-25 staff members to achieve optimal productivity. Spearheaded change management and strategic turnaround for company during significant restructuring.

Shaped solutions and approaches by leveraging trends in customer marketplaces and industries. Interviewed, onboarded and mentored 5 plus marketing professionals and provided training on organizational strategies.

Developed innovative sales and marketing strategies to facilitate business expansion. Oversaw business-wide changes to modernize procedures and organization. Aligned operations with client goals by automating charting. Aligned organizational objectives with company mission, increasing revenue, profit and business growth by collaboratively developing integrated strategies. Developed and implemented new strategies and policies in collaboration with executive partners to establish and achieve long-term business objectives, providing company with strong and sustainable organizational leadership.

Associate of Science: Nursing, 05/2011

Northern Oklahoma College - Tonkawa, OK

High School Diploma: 05/1994

Blackwell High School - Blackwell, OK

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