Kelsie Elizabeth Collatt
Katy, Texas 77450
********@*****.***
SUMMARY OF QUALIFICATIONS:
Proven ability to work collaboratively with diverse groups and establish ongoing relationships
Excellent communication skills and a proven ability to juggle multiple high priority tasks
Focused and dedicated to any type of work and able to prioritize and complete multiple tasks
Problem-solver, motivated, and highly-organized
Educated in SAP, SPSS, & Microsoft Office suite, and capable of learning new software applications quickly
EDUCATION:
Masters of Business Administration
Southern Arkansas University, Magnolia, Arkansas
Major: Supply Chain Management
Anticipated graduation date: April 2021
GPA: 4.00
Bachelor of Business Administration
Southern Arkansas University, Magnolia, Arkansas
Major: Supply Chain Management, Minor: Marketing
Graduation date: May 2019
GPA: 3.56
EXPERIENCE:
Customer Service Representative October 2020 – Present
Spec’s Wine, Spirits, & Finer Foods
Responsible for the promotion and sales of Spec’s products
Assist in the receipt of shipments on a weekly basis
Maintaining customer engagement with the organization of weekly tasting events with Spec’s specialty products
Responsible for maintaining the accuracy of cash flow while performing customer service and other necessary cashier duties
Maintain control over the Curbside website while assuring every order is correct
Package Handler September 2020 – October 2020
FedEx Ground
Scan, sort, and stack packages into designated trailer
Relocate packages to assigned loading areas
Unload trailers and position inventory for delivery
Cashier/Stocker May 2020 – July 2020
Bilo’s Fine Wine and Liquor
Assist customers in finding their desired product
Stocked and refilled the shelves and coolers with products
All other duties assigned
Graduate Assistant June 2019 – June 2020
Southern Arkansas University, David F. Rankin College of Business
Assist the dean in projects and events hosted by the college of business
Oversee the business living-learning community in a residence hall
Create spreadsheets that contain mailing information and other data
Create signs and posters for upcoming events
Assist professors in proctoring tests
Resident Assistant August 2016 – May 2019
Southern Arkansas University, Department of Housing
Plan and conduct educational, social, and recreational programs for residents
Advise and counsel residents on personal and academic issues
Use mediation and conflict resolution skills to solve problems and improve relations among residents
Enforce University and Housing rules and regulations resulting in a safe, orderly, and enjoyable living environment
Student Worker August 2016 – May 2019
Southern Arkansas University, Advising Center
Answer and transfer phone calls
Fill out drop/add slips for students
Entered and analyzed data from B.A.M. students’ and parents’ surveys
Schedule advising appointments for students
Notify students when they have an excessive class absence report for a certain class
HONORS & AWARDS:
Placed 6th in the nation for Project Management at the 2019 National Leadership Conference
2019 Outstanding Student for Supply Chain Management
President’s List (Fall 2017, Spring 2019)
Dean’s List (Fall 2015, Spring 2016, Fall 2018)
LEADERSHIP & ACTIVITIES:
Enactus
Director of University Events, January 2018 – May 2019
Part of 8-member team that is partnering with Magnolia Specialized Services by helping sell their ceramic artwork in the new SAU Beyond the Campus store
Business Student Advisory Council
Council Member, Fall 2017 – May 2019
Advise the Dean of the College of Business on matters affecting student body
Phi Mu Fraternity
Director of Harm Reduction and Prevention, 2017 – 2018
Epsilon Omicron chapter member, Spring 2016 – Spring 2019