Amanda Michele Hernández
**** *** ****** ***, ***** Barbara, CA 93111
805-***-**** adk2um@r.postjobfree.com
Objective
To obtain a clerical position with an agency that will allow me to fully utilize my communication, organizational, general office and problem solving skills to contribute to greater office efficiency and productivity.
Skills Summary
Financial Accounting I
Financial Accounting II
Managerial Accounting
Ten-Key
Admin Procedures
Accounts Receivables
Accounts Payables
Maintain Employee
Files
Payroll
Accounting
QuickBooks
Microsoft Excel
Business Law
Faxing, Scanning
& Copying
Purchase Orders
Weekly Meetings
Computer Accounting
Microsoft Word
60 WPM
Professional Presentations
Filing
Oracle
iProcurement
Phone Etiquette
Education
SANTA BARBARA BUSINESS COLLEGE – SANTA BARBARA, CA Business Administration, Associate’s Degree, 2009
Professional Experience
ADMINISTRATIVE ASSISTANT –
Bartlett Tree Experts – Santa Barbara, CA 01/2016 – Present
Working at the front office answering phones, greeting customers, scheduling appointments in Outlook.
Processing work orders in the Bartlett system, in charge of billing and payment processing.
Composing and handling all correspondence and reports.
Weekly payroll, purchasing and marketing.
Processing incoming invoices from vendors and processed through Bartlett Accounts Payable system.
In charge of ordering materials and supplies through Oracle. CUSTOMER SERVICE ADVISOR -
Petco – Santa Barbara, CA 11/2014 –
1/2016
Assist customers with products and looking for items.
Assist customers at check out and perform register duties.
Set up planograms, create labels, and stock planograms.
Recover store and bring out back stock items to shelves.
Perform closing duties such as; clean registers, clean and stock bathrooms, put go backs away, turn lights off, sweep and take out all trashes.
Answering phone calls with proper telephone etiquette.
Open animals and prepare food and insure habitat is maintained. ACCOUNTS PAYABLE (A/P)
Santa Barbara News-press – Santa Barbara, CA 08/2014 – 09/2014
Code Freelancer Invoices with appropriate code and invoice numbers.
Code all invoices with correct G/L account codes and vendor numbers.
Enter all invoices into Quantum System for processing.
Run Account Payable reports.
Take vendor calls’ regarding invoices and respond to vendor and employee emails.
Receive carrier paperwork and enter into Quantum system.
Communicate with Auditor when she has questions about invoices.
Run the check run and print checks for the invoices that need to be paid. Amanda Michele Hernández
5148 San Anselo Way, Santa Barbara, CA 93111
805-***-**** adk2um@r.postjobfree.com
Match up the printed check with the correct invoice, so the check can be signed and mailed out.
Attach purchase orders with invoices that have purchase orders in the amount of $500 and up.
Entering data into Quantum system such as new vendors and new carriers. APPLICATION COORDINATOR (CSA)
LIA Administrators & Insurance Services – Santa Barbara, CA 07/2010 – 05/2014
Processing Real Estate insurance applications.
Distributing application to Underwriters to quote.
Assist in taking customer payment calls.
Review insurance policies.
Call customers regarding returned mail due to insufficient address.
Annotate second and final notice regarding more information needed.
Assist receptionist in answering customer calls.
Review insurance quotation.
Distributing faxes and attachments to Underwriters/Underwriting Assistants accordingly.
Process Certificates of Insurance and ACORD forms for insured.
Process credit card transactions.
ACCOUNTING CLERK
Community Actions Commissions – Goleta, CA 06/2009 - 12/2009
Processing purchase orders into GMS system, printing, signing and distributing.
Close purchase orders when not used or older than 90 days.
Assist controller and account manager with filing, sorting contracts, grant applications, and leases.
Data entry for Mental Health vendors, and Head Start vendors.
Assist in processing payroll, checking timesheets, check hours, file timesheets.
Entering vendor information and keeping it updated in the accounting system.
Assisted in Accounts Payable in entering invoice batches into accounting system. CUSTOMER SERVICE/CASHIER
Vons- Goleta, CA 11/2008 - 06/2009
Answered phones in a professional manner and proper telephone etiquette.
Responsible for taking messages for management.
Assisted customers with returns and exchanges.
Greeting customers with a friendly smile.
Assisting in floral department as needed.
BOOKKEEPER
Vons- Goleta, CA 01/2003 – 07/2007
Responsible for preparing daily register with proper amount of monies in the amount of $125.
Responsible for preparing and running daily check tender listings.
Sent out check deposits up to $5,000.00 daily.
Verified armor received (i.e.: currency and coins) in the amounts up to $3,000.00 daily.
Reconciled bank deposits and fuel station deposits up to $15,000 daily.
Communicated with auditors to make sure the accounting paperwork balances out properly.
Prepared an over/short report at end of day, stating overage/shortage of previous day sales.
Documented if the store was short or over and advised my manager of the overage or shortage. BOOKKEEPER/CASHIER
Staples- Santa Barbara, CA 12/2003 – 02/2004
Responsible for preparing daily register bags with monies for the day up to $150.00.
Responsible for reconciling checks that were received daily up to $2,000.00. Amanda Michele Hernández
5148 San Anselo Way, Santa Barbara, CA 93111
805-***-**** adk2um@r.postjobfree.com
Verifying monies received by armor up to $2,000.00 daily.
Responsible for reconciling and prepared bank deposit up to $5,000.
Satisfied customers want and needs utilizing active listening skills.