Social Media Executive Assistant

Monique Currie

224-***-**** **********@*****.***

Administrative Specialist

Educational Programs College Admissions Recruitment

Accomplished professional with specialized experience in the administration of educational and student retention programs, career consulting, and general office operations. Recognized for taking a proactive, hands-on approach to leadership, working directly with employees, clients, students, and management to further the attainment of shared goals. History of building new programs and strategic initiatives that increase retention, admissions rates, and overall satisfaction with programs offered. Continually seeks opportunities for improving current processes and policies to maximize program growth and success.

KEY STRENGTHS

Executive Assistant

Front office Coordinator

Case Management

Employee Leadership

Relationship Building

Business Development

Management

Hiring and Training

Retention Strategies

Process Improvement

Program Management

Sales

Set up Schedules

Manage Budgets

Office Management

Executive Recruitment

Career Counseling

Budget Management

Marketing

Teaching

Tutoring

Children/Adults (math/reading)

PROFESSIONAL EXPERIENCE

Express Employment Professionals, Nanuet, NY June 2020- Currently

Employment Professional/ Front Office Coordinator

Matched job openings to job candidates

Full-Cycle Recruitment

Marketing

Monitored job retention rate

Worked with employers to understand their needs

Work with candidates to understand their skill set

Administered skill tests to candidates

Conducted mock interviews

Revised resumes to help the candidate find a job

Recommend training to job candidates

Consulted businesses in Rockland County on employment needs

Interacted, greeted, and communicated current status and changes in information with clients, and respond to any inquiries.

Assisted with billing, accounting, and collections, including ordering supplies and maintaining inventory.

Managed internal documents and databases and create standardized organization systems.

Facilitated client-centered meetings, events, or appointments.

Pearson, Chicago, IL

Enrollment Advisor

Maryville University March 2020- December 2017

In my roll I partner with my perspective students to assist them with determining if the University is a fit. If it is a fit I assist the student from the enrollment process until the start of class.

Built and managed matured, active pipeline of leads.

Communicated with prospective students via call campaigns, emails, and faxes regarding the Program.

Advised prospective students using a consultative process.

Guided students through the admissions process with the goal of determining if the program is a fit for their educational needs.

Effectively followed departmental lead management guidelines for all leads.

Utilized database tools to efficiently track each interaction and the progress of all assigned leads.

Achieved daily efficiency metrics pertaining to Speed to Lead, Call Volume, Talk Time, 1stTime Contacts, and New Applications as established by the Director of Recruitment Services and/or the AD of Recruitment Services.

Achieved enrollment targets assigned per program.

Effectively communicated industry trends, quality of leads, and program updates for appropriate cross-functional and departmental team members.

Actively participated in weekly meeting rhythms being prepared to discuss performance data, prospective applicant concerns, and creative solutions to enhance team performance.

Conducted a self-audit to ensure efficiency and consistency of data base.

Monitored application process to ensure effective communication in tandem with application deadlines.

Implemented an email cultivation strategy designed to re-engage leads that have fallen to inactive statuses.

Maintained minimum standard data base audit scores.

TJ Consultant, Chicago, IL

Recruiter

TJ Consultants Group, Chicago, IL August 2017- August 2019

Supported operations for organization that supplies expertise across all key areas of recruiting, and an ability to approach recruiting issues in a strategic, conceptual and solutions-oriented manner.

Designed and updated job descriptions.

Sourced potential candidates from various online channels (e.g. social media and professional platforms like Craigslist, Facebook, LinkedIn and Indeed.

Crafted recruiting emails to attract passive candidates.

Screened incoming resumes and applications.

Interviewed candidates {via phone, video, and in-person}.

Prepared and distributed assignments and numerical, language and logical reasoning tests

Advertised job openings on company’s careers page, social media, job boards and internally

Provided shortlists of qualified candidates to hiring managers

Sent job offer emails and answer queries about compensation and benefits

Participated in job fairs and host in-house recruitment events

Collaborated with managers to identify future hiring needs

Consulted new hires and help them to onboard them.

Sylvan, Chicago, IL Jan 2017-July 2017

Director of Education

Supported operations for an organization that provides tutoring programs that range from STEM education to college prep.

Champion the development of Sylvan curriculum, ensuring quality of education standards and teaching staff.

Continually monitor the performance and effectiveness of programs and implement new improvements.

Devise and implement creative strategies to facilitate growth and expansion of business for assigned center.

Communicate with parents to inform them of student progress and suggest alterations or additional programs.

Manage the selection, training, and direction of all certified instructors, teachers, and educational staff.

Administer Sylvan Skills Assessments, and recommended appropriate goal-based programs for students.

Contribute to center profitability by controlling labor budget, and partnering with the Center Director.

Engage with teachers to gain insight into school progress, and increase the success of instructional programs.

MyFootpath, Chicago, IL 2015-2016

Graduation Specialist

Partnered with prospective students to discuss their educational goals, and help them to overcome obstacles preventing them from succeeding. Recognized student aptitudes, and guided them in choosing a college and career that aligns with those skills.

Collaborated in the development and implementation of an innovative department communications plan.

Provided leadership and mentorship to a support staff responsible for managing the admissions department.

Enabled the fulfilment of event objectives for potential students by developing strategies and solutions.

Championed internal and external relationships, building rapport with employees and family members.

Exceeded enrollment goals for assigned target recruitment by achieving 113% admissions show rate.

Introduced new retention strategies that facilitated the attainment of 98% retention on quarterly basis.

American Intercontinental University, Schaumburg, IL 2011-2015

Admissions Advisor

Coordinated one-on-one meetings with prospective students to explore their educational needs and ambitions. Developed strong partnerships with various academic departments in order to improve the efficiency of the admissions process.

Formulated strategic initiatives focused on increasing enrollment, which led to 150% goal achievement.

Received an award for being a driving force in maximizing student graduation, with a 95% retention rate.

Attained 100% appointment show rate by delivering expert leadership and direction to the admissions team.

Escendent LLC, Schaumburg, IL 2010-2011

Executive Recruiter

Managed the full cycle of employee recruitment, including candidate screening, posting to online job boards, processing employee referrals, and direct contact. Implemented enhancements to the use of search engines and web resume mining.

Identified the most qualified candidates by posting openings online and coordinating on-site interviews.

Executed research and data collection for clients regarding financials, competitors, and business requirements.

Gained recognition for optimizing delivery of customer service by resolving complaints with software and billing.

McLean County Health Department, Bloomington, IL 2005-2010

Office Manager

Performed critical administrative activities in support of healthcare programs, medical staff, patients, and family members.

Increased departmental efficiency by monitoring the execution of case management and treatment plans.

Engaged directly with patients and their families in order to coordinate visits and provide crisis counseling.

FORMAL EDUCATION

MBA in Healthcare Management, 2020

American InterContinental University, Schaumburg, IL

BBA in Management, 2005

Lincoln College, Normal, IL

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