*******@*****.*******.*** Kia Ghiam 516-***-****
EDUCATION
Hofstra University, Herbert Lawrence School of Communication Graduated 12/20 Masters of Arts: Public Relations, GPA: 3.55
New York University, Tandon School of Engineering Graduated 05/13 Bachelors of Science: Integrated Digital Media,GPA: 3.2 Minor in: Psychology and Media Studies
COURSES & LANGUAGES
Courses: Strategic Writing, PR Crisis Management, Digital Communication, PR International Intercultural, PR Swing Agency, PR Corporate & Essentials, PR Advocacy, PR Media Messages and Messengers, PR Capstone Social Media: Twitter, Facebook, LinkedIn, Instagram, Snapchat, Tumblr, MarketMeSuite Language: Fluent in Farsi
Public Relations and Digital Media Experiences
The Swing Agency Hofstra University, Hempstead, NY Aug 2020 - Dec 2020 Teaching Assistant
• Teaching assistant for a class that ran as a public relations agency
• Managed the progress of 6 account leaders within the class
• Posted on social media, wrote blogs, and pitched media outlets for clients
• Reviewed, monitored, and edited account executives’ progress on clients tasks
• Met with the course professor once a week to report the details about the progress with each account Hofstra University, Hempstead, NY Feb 2020 - Aug 2020 Graduate Research Assistant
• Worked on Accrediting Council of Education in Journalism and Mass Communication for Herbert School
• Researched about other school’s diversity based on student and faculty body
• Analyzed strengths and weaknesses of other school’s under ACEJMC to compare with Hofstra University American Conference Institute, New York, NY Jan 2012 - Aug 2012 Social Media Associate
• Managed social media accounts such as Twitter, Facebook, MarketMeSuite, and LinkedIn
• Enhanced company’s social media presence by posting content daily to each account
• Analyzed social media accounts performance using PeerIndex, Klout, and Google Analytics
• Researched social media trends and presented results to Senior Manager
• Increased each social media account traffic by 2-5 followers every week Accelerated Information Systems, Hicksville, NY Nov 2016 - March 2017 Software Sales Associate
• Used company’s CRM to find clients and pitch Enterprise Content Management products
• Trained clients on how to use software
• Consulted clients with their software problems
• Scheduled meetings for the manager to have with clients about the products
• Made 20-30 calls per hour to market Laserfiche events to contacts in CRM NYU DUMBO Incubator, Brooklyn, NY Dec 2012 - Dec 2013 Incubator Assistant
• Collaborated on a team with 3 other people to do SWOT analysis of each startup within the incubator every week
• Developed new marketing strategies for startup companies to raise funds from angel investors and venture capitalists
• Researched, analyzed, and targeted competitors product features, functions, measures, and costs for 8 startup companies
• Presented solutions to 8 different founders within deadline
• Raised $25,000 for 1 of the startups to increase their production
• Organized weekly meetings and provided status updates for various projects working at the incubator Amazon Prime, Prime Now, Westbury, NY May 2018-Present Associate
• Answer customers on Amazon Seller chat to ensure they receive the right product in their orders
• Prepare and process Amazon groceries in packages delivered by Amazon drivers