Manager Service Representative
Resume:
Hope Baker
***********@*****.***
Virginia Beach, VA 23452
SUMMERY
Effective Customer Service Representative with over 10 years of experience. Adept at client needs assessment and recruiting program development. Accustomed to executing all qualifying, hiring, and on boarding processes. Recognized for strong communication style across employees. Proficient in managing and ordering supplies for a well-established bar and grill.
SKILLS
Employee training and orientation Staff training and motivation Store management
Candidate recruiting and on boarding Bartending Planogram experience
Supply specialist Accounts payable/receivable Retail Store schematic
EXPERIENCE
Delivery Driver for DDI Inc.
Walmart grocery delivery sense April 2019
Currently here
Staffing Specialist
PeopleReady Inc. Winston Salem, NC April 2012-Jul 2018
Worked various jobs until hired on as a core employee
Recruited and trained talented individuals to support multi-functional employee teams for roles in management, hospitality, security, technical specialties, students and community volunteers.
Sourced and developed sourcing leads to increase recruiting base.
Sorted job applications, vetted candidates and recommended individuals for key positions.
Assisted in the new hire process by calling and scheduling appointments with candidates, filling out required paperwork and preparing manuals.
Left this position due to medical reasons.
Owner
Sea Shore Day Spa Charleston, SC August 2008-March 2012
Massage Therapist
Daily operations of opening, managing and closing of a Day Spa
Rented space to Massage therapist Contractors
Accounts receivables
Bookkeeping
Ordering supplies as needed
Left this position due to moving
District Manager
Post and Courier Newspaper Charleston, SC April 2003-July 2008
Responsible for 4,500 home delivery papers being delivered each day
Maintained contracted carriers for route deliveries
Delivered routes when contracted carriers did not show up
Took care of payroll monthly
Ordered supplies as needed
Worked with newspaper customers daily
Billing and collections of subscriptions
Mapped out routes
Left this position to open my own business
Import Agent
Expeditors International Charleston, SC January 2000-March 2003
Tracked and traced shipments coming into the United States
Worked closely with freight lines and trucking companies
Cut international transit paperwork for consolidated freight
Worked with warehouses and trucking companies on deliveries
Talked with Customers daily to ensure good relationships
Seeing freight through to destination
Left this position for a better opportunity
Assistant Manager
Beaugators Bar and Grill Charleston, SC January 1998-January 2000
Opening shift management
Ordering supplies for weekly operation
Scheduling shifts for employees
Reconciling cash drawers
Left this position due to business closing
EDUCATION AND TRAINING
High School Diploma Fort Smith, AR 72901
Certified Massage Therapist: Bodywork Therapy
Charleston College of Massage Charleston, SC 21007
North Carolina Certified Food Handler
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