QA Tester
Resume:
Gerald Dino
SOFTWARE TESTER
Franklin Park, New Jersey
****.*********@*****.***
linkedin.com/in/gerald-dino in
Summary
Senior so)ware QA tester with full system development lifecycle experience, including designing, developing and implemen;ng test plans, test cases and test processes
Qualifica3ons include 14 years of QA so)ware tes3ng experience, including automa;on tes;ng, database tes;ng, web services tes;ng, ETL tes;ng, SQL queries, and produc;on support services
Backed by strong creden3als including ISEB/ISTQB cer;fica;on, IBM Solu;ons Designer for RFT cer;fica;on; advanced command of various tes;ng suites, waterfall, agile, and scrum methodologies
Experience
Jan 2011 -
Mar
2020
RCG Global Services
Produc3on Support Analyst
Client: Discovery, Inc.
• Served as the subject-maMer-expert for the client’s Landmark applica;on, an air;me and digital adver;sing sales tool
• Worked as a QA tester for all major releases and upgrades of Landmark applica;on
• Directly liaised with the client and vendor across global regions such as the UK, Scandinavia, Central Europe, and US
• Went to the client’s Northern Europe headquarters in London for a month-long extensive training of the
applica;on
• Served as a produc;on support analyst and handled all produc;on incidents encountered by more than a hundred end users and ensuring that they are resolved within the service level agreement
ETL & Web Service Tester
Client: TMG Health, Inc.
• Involved in the end-to-end tes;ng of the healthcare insurance data systems from FACETS, an exis;ng source database to web-based portal for healthcare providers
• Worked with the ETL processes to extract the data from sources like FACETS and Flat files and loading them into the target data warehouses
• Prepared a total of around 200 test cases for the mappings developed through the ETL requirements
• WriMen around 200 SQL queries for ETL to compare source and target database systems
• Prepared a total of around 100 test cases for tes;ng of web services using REST API
Skills
Manual tes;ng
Automated tes;ng
Func;onal tes;ng
ETL tes;ng
Mobile tes;ng
Regression tes;ng
Web services
Produc;on support
SQL queries
SDLC
Service Now
HP Quality Center
JIRA
Knowledge
Adver;sing sales
Health insurance
Hospitality
Retail
Financial services
Informa;on technology
1 of 2
2 of 2
Lead QA Tester
Client: Walt Disney
• Served as a key member of so\ware development team as the lead QA tester on development projects for the CRM applica;on of Walt Disney; supervised a ten-member so\ware QA tes;ng team in developing and implemen;ng quality assurance and control methodologies to ensure compliance with QA standards and customer specifica;ons Accenture, Inc.
Lead QA Tester
Client: Barclays
• Promoted to serve as lead QA tester, supervised a 15- member team overseeing quality-assurance tes;ng and teams for client so\ware and systems development
projects; Performed system, regression, data interface, integra;on, and user-acceptance tes;ng; Provided client developer teams with detailed reports on quality metrics, iden;fied bugs/flaws and recommended fixes
• Documented so\ware defects using HP Quality Center and reported defects involving program func;onality, output, online screen and content to so\ware developers.
• Delivered thorough QA tes;ng reports that determined product quality and release readiness.
• Conducted formal and informal product design reviews throughout the so\ware development lifecycle to provide input on func;onal requirements, product designs,
schedules and poten;al issues. Leveraged developer background to communicate effec;vely with so\ware
design team, quickly gaining their respect and becoming a valued, “go-to” team member on challenging test cases Apr 2006 -
Jan
2011
Experience Awards & Cer;fica;ons
Employee of the Month
RCG Global Services
Cer3fied Solu3ons Designer - RFT Java
IBM
Cer3fied So)ware Tester (CTFL)
ISEB/ISTQB
2019
2010
2008
Educa;on
Bachelor of Arts
De La Salle University - Manila 2004
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