Mental Health Air Force

******.****@*****.*** 774-***-**** Pune, India https://www.linkedin.com/in/gaurav-rawal-a6827678/

Gaurav Rawal

Senior Consultant

An IT Professional with experience in Telecom and BFS domain. Having worked as an E2E Solution designer, Process designer, IT Consultant and Business Analyst with clients such as British Telecom, Bank of New York Mellon and Royal Bank of Scotland. I am a highly organized and motivated individual with a constant learning and 'Never Give Up' attitude and intend to be a part of professional, dynamic and innovative team, which works in competitive environment. SKILLS

Requirement Management

Process Design Process Improvement

E2E Solution Design

Agile

OSS BSS Business Analysis

Scrum

ETOM Data Analysis Service Assurance & Fulfilment

SQL BPMN

Power BI Excel Design Documentation

Team Lead

Stakeholder Management

WORK EXPERIENCE

Consultant

Virtusa Corporation, Pune

03/2019 - Present

Achievements/ Tasks

E2E OSS Solution design in assurance area for a Telecom giant. Worked on key products such as FTTP, FTTC & SOGEA

Project entails writing business requirements with Client, impact assessment, designing the appropriate process & OSS solution, support dev & test teams, deployment & post go live benefit realization evaluation

Ensure Client’s processes, architecture & security guidelines are followed. Liaise with Portfolio Architects, Platform architects, System architects, Security consultants to ensure design compliance

High Level Solution Design Documentation

Consulted & designed several key transformations that helped client’s business become stronger. Have been appreciated many a times over the years for dedication towards work Senior Business Analyst

Tata Consultancy Services, Pune

07/2015 – 03/2019

Achievements/ Tasks

Gained experience with Telecom & Financial clients, worked as a Business Analyst & Consultant respectively

Process design in T2R journey for a Telecom giant, worked closely with Client and client’s customer. Grew knowledgebase of Telecom Business Operations and networks, drove meticulously the rollout of key product and functional enhancements

Design documentations, stakeholder management, write user stories, draw swim lanes, Support dev & test teams and post go-live support were common tasks

Application Portfolio Rationalization for a BFS client, understood client’s application stack, business requirements, detailed assessment of applications risks, business value and designed strategy for rationalization

Objective of the Project was to extend the current ‘Application Portfolio Rationalization (APR)’ framework that would provide recommendations around the traditional model to assess the adoption of cloud-based services System Analyst

Cognizant Technology Solutions, Chennai

08/2011 – 04/2013

Achievements/ Tasks

Online Banking facility for an American worldwide banking and financial services holding company and its partners such as North Western Mutual, ALLY Financial, SunLife Financials

Worked as Business Analyst in the agile SCRUM based development & maintenance project, worked closely with Product owner and other stakeholders, gained good knowledge of finance & net-banking principles

Business requirement documentation, write user stories & ACs, prepare requirement traceability matrix, write UATs, burndown charts, support dev & test teams were the common tasks

Presentation to Product owner, Customer before and after go-live was an added responsibility. Also learnt technologies such as SQL

System Architecture

Telecom

CERTIFICATES

Certified Business Analyst

IIBA Endorsed

ITIL V3

Foundation

AWS Solution Architect - Associate

Amazon Web Services

APPRECIATIONS

Represented School at Rashtrapati Bhawan, New Delhi Air Force School, Allahabad

Recognition by Director & Client Partner

British Telecom

Recognition by Global Delivery Manager

Microsoft

VOLUNTEER EXPERIENCE

Part of Student Social Responsibility Club, Logistics group at Graffiti Symbiosis University

Pune

Part of Institution of Engineers, Debate Society at VIT VIT University

Vellore

INTERESTS

Philosophy Driving Travelling Foodie

SUPPORTED CAUSES

Child Education Mental Health

EDUCATION

Master of Business Administration

Symbiosis University, Pune

04/2013 – 05/2015

CGPA 3.2/4

CGPA 3.2/4

Bachelor of Technology

Vellore Institute of Technology, Vellore

06/2007 – 05/2011

CGPA 8.6/10

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