Resume

Training Assistant

Location:

Pearl, MS

Salary:

negotiable

Posted:

March 20, 2021

Contact this candidate

Resume:

JACQUELYN A. BANKS

OBJECTIVE I am seeking a position with a company that I might utilize my present skills and education in a unique and dynamic way to achieve maximum proficiency. I am confident that my experience, training, skills, and knowledge of will be of great service. I am overly excited to be a change agent. I am interested in succeeding the scale of success and excellence by being an asset in the position for which I am considered. My resume will allow for viewing of my current and prior experience for a total of 34 years.

EXPERIENCE PREVIEW Working closely with all levels of Administrators and Officials; Planning, Scheduling and Organization of duties for a wide variety of Supervisors, Department Heads and Subordinates. Detail orientated and experienced in planning, monitoring, and coordinating operational and fiscal budgets (ranging from $1.8 million to $38 million budget), depending on the facility mission, bed capacity and physical plant structure. Successful in exceeding established financial goals by 16-20 % as required by the company for consecutive years as Warden and Administrator; Met and exceeded EBITDA each year as Warden with CCA. Planning and awarding of merit increases based on performance and benchmark achievements; Conducting Onboarding and Mentoring of employees; Coordinating, overseeing and ensuring compliance for a variety of departments within and outside the main facility operations and at different site locations; Preparing, receiving, analyzing and compiling statistical reports and information regarding medical, education, sentencing, release, confidential legal data; Progressive Leadership, Management and development of employees and resources ranging from 68 employees to 625 employees; Problem Solving Techniques; Deciphering information and formatting effective means of communication to others; Coordinating Meetings and Presentation of Material; Training Employees; Evaluating employees; Planning, managing, and coordinating maintenance, physical plant improvements and construction; Supervision and housing of adult male and female offenders to include those with special needs, and high risk in the prison systems of Texas, Mississippi, Kansas and District of Columbia. I have also worked with U S Marshall’s Service contract in Leavenworth Kansas and the District of Columbia contract which included ICE and BOP offenders. My job duties have required extensive interaction with many local and state officials; I have also worked at 6 different managed, owned, and leased CCA facilities in 4 different states. During my tenure with CCA, 2 relocations have been due to contract cancellations by government and/or state officials; 1 relocation was due to Mission Change by the parent agency to house Maximum and High-Risk Custody offenders and 1 relocation due to transition of contract on a lease basis to a different private company; As Warden with CCA and MDOC, I was successful in achieving accreditation and reaccreditation as scheduled with the American Correctional Association. Successful partnerships with US Marshall, Immigration; and Federal Government contracts. Each assignment has allowed me an opportunity to learn the dynamics of working in different environments of which I have gained a wealth of experience and knowledge as well as flexibility and diversity.

SKILLS Excellent communicator, Organization Management, Analytical Thinker; Goal orientated; Detail Oriented; Task Driven; Experience in coordinating and implementing various Programs; Time Management, Cost Control; Budget Maintenance; Quality Assurance; Strategic Management and Planning; Ethics; Integrity; Dependable; Trustworthy; Preventive Maintenance; Logistics; Inventory Control; Physical Plant Projects; Expansion and Construction Management; I strongly embrace the mission and vision of the company and agency I work for as well as manifest the core values which are reflective and demonstrated in my life and in all aspects of my job performance. Ethical, Trustworthy; Honest; Embrace Guiding Principles. Maintaining and monitoring Key Performance Indicators and Mapping.

JOB EXPERIENCE Mississippi Department of Corrections October 2013 – September

Central Office August 2018 - September 2020

South Mississippi Correctional Institution April 2015 – August 2018

Central Mississippi Correctional Facility October 2013-April 2015

Corrections Corporation of America May 12, 1997 – October 2013

Bridgeport Pre Parole Transfer Facility, Texas January 2012 – October 2013

Wilkinson County Correctional Facility, Mississippi April 2006 – December 2011

Correctional Treatment Facility, District of Columbia 1yr. 9mths

Leavenworth Detention Center, Leavenworth Kansas 1yr. 8mths

Delta Correctional Facility, Greenwood, Mississippi 4yrs

Dawson State Jail, Dallas, Texas 1yr. 4mths

Texas Department of Criminal Justice April 1986 – May 1997

Lamar University -Financial Aid and Finance October 1981-April 1986

Mississippi Department of Corrections

Director of Private and Regional Correctional Facilities and Joint State County Work Program August 2018 – September 2020

Superintendent - May 2015 – August 2018

Supervised personnel involved in activities such as security, operations, agriculture, programs, maintenance, food service, unit construction, inmate rehabilitation, inmate advocacy, medical services, personnel training, and/or fiscal affairs through subordinate supervisors to ensure penitentiary compliance with state laws, court directives, and departmental policies and procedures.

As Director of JSCWP, Responsible for receiving request from Sheriff’s to implement, change, or expand a JSCWP at jails throughout the state of Mississippi. Coordinated the Memorandum of Understanding approval and review from the Sheriff’s to the Commissioner of MDOC; facilitated in the jail inspections by the State Department of Health and Fire Marshall’s for occupancy, conditions, and housing of the offenders. Conducted Training for Newly elected Sheriff’s in December 2019.

Reviewed, approved, and monitored work assignments and work projects that the offenders are assigned to. Ensured the offenders and Work Supervisors are trained in the policy requirement and safety measures and guidelines; Monitor and oversee the work being conducted throughout the various counties; facilitate and liaison communication from MDOC officials to the Sheriff and Jail Administrators; Monitor offender assignment, movement and transfers to include medical emergencies, disciplinary, and releases. Monitored and received Monthly, Quarterly and Annual Reports as submitted from the Jails and Compliance Monitors. Notified and communicated with subordinate supervisors of changes in institutional and programmatic policies and procedures to ensure compliance with state laws, court directives, and departmental policies and procedures using employee conferences and policy memorandums.

Evaluated facility operations relating to the care, feeding, health, rehabilitation, and security of inmates using onsite inspections and supervisory reports to ensure compliance with state laws, court directives, and departmental policies and procedures.

Established policies, procedures, rules, and methods necessary to operate the facility using standard operating procedures.

Interpreted policy and legislation expressed in court directives, state laws, and departmental procedures to the general public and subordinate personnel to clarify intent.

Developed and implemented Emergency Incident Manage plans to encompass riot prevention and inmate control plan to deter inmate escapes and riots, altercations, work stoppage, assaults, and deaths, and most recently Covid-19.

Provided information to the Deputy Commissioner so that he/she can file a written report on the first day of each regular session of the Legislature with the Chairman of the Senate Corrections Committee and the House Penitentiary Committee

describing the status of the Incident, control plan and restoration debriefs.

Appointed or designated facility employees to hear grievances and complaints filed by inmates, employees, and visitors at the facility. Responded to letters of concern for the Deputy Commissioner and Commissioner as assigned.

Oversee and monitored procedures to provide confidentiality in the filing of grievances before review hearings.

Submit requisitions for equipment and supplies for staff, operation and offender need and use to the Deputy Commissioner to provide for efficient operation and management of the facility using standard forms.

Evaluated employee performance utilizing employee standards and elements to formulate recommendations regarding

promotion, termination, or probationary status of administrative and supervisory personnel.

Performed related or similar duties as required or assigned.

Warden - April 2006 – May 2015

Mississippi Department of Corrections October 2013 – April 2015

Corrections Corporation of America April 2006 – October 2013

Oversee, manage and monitor the overall facility Budget, Personnel, Operations, Custody and Control of a 1600 Bed Male and Female Facility to include Intake, Reception and Classification Housing, and Female Death Row offenders; 1000 Bed Adult Minimum, Medium and Close Custody Male Institution and a 200 Bed Female Pre Release Facility; Oversaw the fulfillment of MDOC and TDCJ Contractual requirements; Ensured and responsible for professional correctional management of the facility; direct and coordinate the activities of the facility in support of goals and objectives established by the Officers and Board of Directors by performing personally or through subordinate managerial staff. Performed the duties as follows: Guide and direct management staff in the operation of a correctional facility to include, administration, coordination and review of the security, treatment and programs of the facility; formulate and supervise the execution of facility policies and procedures for the proper operation of the facility in accordance with broad corporate policies and objectives; interpret and enforce all applicable policies, procedures, rules, regulations, laws and standards; plan, supervise, coordinate and review programs that will meet the security, discipline, education, religion, health, dietary, work and general welfare needs of the inmates, evaluate the results of overall operations regularly and systematically; report results as directed; supervise and / or participate in the study of facility organization, operations and services; effect or recommend changes that will have a positive impact on the economy, efficiency and quality of these areas; prepare or direct the preparation of short term and long range plans and budgets based on broad corporate goals and growth objectives; utilize established corporate, facility and correctional policies and procedures in making decisions, but perform with a high degree of independence and professional administrative skill and use sound independent judgment in meeting the responsibilities and performing the duties of the position; review payroll and use of overtime; conduct and attend staff meetings; respond to inmate and staff grievances; complete written evaluations on staff and approve evaluations written on staff; oversee the training of staff; interview and select applicants and review recommendations of selection of staff; review, process and respond to lawsuits and provide related records and attend court hearings when necessary; supervise the internal and external security of the facility; routinely inspect posts where staff are assigned to work; oversee the shift logs and reports of staff; conduct inspections of housing and general areas of the facility to ensure operating procedures and guidelines of security, health, safety, sanitation and welfare are adhered to; aid in preventing escapes; pursue fleeing inmates; take part in searches of grounds and facility as well as staff to prevent contraband introduction; safety and sound security practices are being followed; ensure review and implementation of policies and directives; interpret an extensive variety of technical reports and instructions; define problems, collect data and devise workable solutions.

ASSISTANT WARDEN Corrections Corporation of America

May 1997 – April 2006

Directed, administered, and coordinated professional facility management in operations and programs by performing a wide variety of duties, individually and through the diligent assistance of Supervisory and subordinate staff. Performed the duties of the Warden in his absence. Supervising and instructing inmates in various custody levels. Communicated with various contracting representatives and employees. Engaged, interacted, and remained involved in the community to promoted positive business relationships. Implemented and supervised the execution and practice of corporate and facility policies. Supervised the security operations and programs within the facility. Maintained a cost effective departmental and operational budget and supervised this same practice by other employees. Evaluated, trained, motivated, and encouraged, employees. Served as a Mentor to other females in the company with career goals and training; Conducted and attended facility and community meetings. Reviewed and responded to inmate and employee grievances. Conducted inspections and audits of operations and sanitation. Read and comprehended legal documents, judicial and legislative changes and communicate the same to staff. Resolving disputes and conflicts. Conducted investigations. Monitored counts, intake, discharge, and release of Inmates. Monitored staffing patterns and employee duties. Monitored employee time reports to include attendance, leave and accrual. Supervised the Company Work Wise Program on the facility level and implemented practices to minimize and prevent injuries and unsafe practices.

ASSISTANT WARDEN March 1995 to May 9, 1997

Texas Department of Criminal Justice

Larry Gist State Jail, Beaumont, Texas

CHIEF OF UNIT CLASSIFICATION November 1992 to March 1995

Texas Department of Criminal Justice

Torres Unit, Hondo, Texas

UNIT CLASSIFICATION CASE MANAGER August 1988 to November 1992

Texas Department of Criminal Justice

Darrington Unit, Rosharon, Texas

CORRECTIONAL OFFICER I – III April 1986 to August 1988

Texas Department of Criminal Justice

Darrington Unit, Rosharon, Texas

EDUCATIONAL BACKGROUND

Master of Science Business Administration

Mississippi Valley State University – 2020

GPA 3.7

Bachelor of Science Business Administration –Suma Cum Laude

Mississippi Valley State University –2019

President’s Scholar

Associate of Applied Science Degree – Mid Management

Lamar University, Beaumont, Texas 1984

Associate of Applied Science Degree – Criminal Justice-Correctional

Science - Magna Cum Laude

Alvin Community College, Alvin, Texas 1987

TRAINING Pre-Service and Basic Correctional Officer Training

In-Service Training (minimum 40 hrs. annually)

Correctional Counselor Training

Adversarial Interviewing Training

Cultural Diversity Training

EEOC and Labor Relations Training

CPR Training

AIDS Awareness Training

Firearms qualified

OC and CS qualified

Seven Habits of Highly Effective People Training

Women in Criminal Justice Survival Training

Sexual Harassment Investigation and Interviewing Training

Employment Interviewing Techniques Training

Executive Supervision Training

Colors Training

Incident Command and Management Training

Union Avoidance Training

Leadership Development Training

CCA Foundations and Development Training

Samberg Front Line Leadership Training

Business Acumen Training

FEMA Training, Courses 100,101, 200, 700 and 800

NIC PREA Training

Foundations Leadership Training

Great Work Place Training

Skill Port Training in Various Courses and Competencies

Title VII Retaliation and Discrimination Training

Kronos Training

Active Shooter Training

NIC Restrictive Housing Training

Emergency Management in accordance to state and local requirements

Professional Organizations, Memberships and Awards - National American Association of Wardens and Superintendents (NAAWS); Current Treasurer with NAAWS, Delta Mu Delta International Honor Society; Dean’s List; International Corrections and Prisons Association; Academic Scholar; President’s Scholar; Correctional Peace Officer Association; Mississippi Association of Professionals in Corrections, Elected American Correctional Association Delegate Assembly Officer 4 years; Parent/Teacher/Student Association Natchez and Pearl Schools; Former Natchez Little Theater Advisory Board Member appointed by Mayor Darrell Grennell; Mississippi Valley State University Alumni member.

References

Jacquelyn Banks

Professional

Dewayne Brinkley

Founder and Pastor Community Empowerment Center COGIC

3680 Old Brandon Rd

Pearl, Ms. 39208

601-***-****

Raymond Byrd

Warden Core Civic

Tennessee

913-***-****