Engineer Data

Sunil Sateesh Kamat

Email: ************@*****.***

Telephone Number: 0091-876-***-****

Date of Birth: 16/10/1990

Profile:

Engineering graduate in Information science. PG Diploma Data Analytics.

Looking for an opportunity in either customer facing, SharePoint development, Data Analysis or Business analysis

Recently completed one-year experience as an IT Trainee at St. Johns Medical College and Hospital IT department

Technical Skills:

Microsoft Office 365 applications: SharePoint, Power BI, Microsoft Flow and Microsoft Teams.

Data flow diagrams, defining and documenting the process flow(workflows) in SharePoint based applications using Microsoft flow.

Technical & End user support.

SQL and RDBMS

Work Experience:

October 2019 – September 2020 St. Johns National Academy of Health Sciences IT Trainee (Application Support)

Open Edx Platform: Thoroughly evaluated the Open Edx platform to create online courses while drawing comparisons between Open Edx and the GEMS (College management system) platforms as suitable learning platforms. Provided support to staff interested in creating new academic content.

GEMS: Tested various modules as an end user and prepared them to go live.

Biometric Configuration: Configured student biometric devices and monitored them

SharePoint:

-Worked on SharePoint based applications with Microsoft flow: Worked on ticketing systems, designed a student biometric complaint management system where students could raise complaints through a Microsoft form.

-Provided end user support for the different complaint management systems created using SharePoint. Worked on escalations.

-Created views in SharePoint, applied filters, worked on list and site access level permissions for different users, sub-sites, and pages.

Power BI:

-Designed Power BI reports to analyse SharePoint data – Imported SharePoint data source to analyse SharePoint data.

-Created reports to get todays data or monthly data and applied various filters and slicers.

-Provided support to the St. Johns quality department on creating and analysing KPI charts in Power BI. Can even import data from Excel or SQL server database as required.

MS Teams: Provided end user support on Microsoft Teams for online classes and important meetings.

Created progress sheets for students using the Crystal Report application.

Telemedicine:

-Worked on a teleconsultation project which involved talking to vendors and onboarding doctors.

-Helped doctors with technical issues during calls.

-Was appreciated by St. Johns doctors for the support provided.

August 2017 – February 2018 HCL Technologies, Dublin, Ireland Technical Support Engineer with Eir, Ireland

Used call handling systems like Genesys to answer customer queries

Worked with different types of user accounts such as springboard and ROC and performed data protection to verify and confirm customer details.

Performed tests (line and sync tests) to test the connection between the line and the exchange

Performed Email security tasks by getting details of last three emails and updated the email security team to help recover locked email accounts

Carried out broadband tests and used IPConfig to set up new IP addresses for a client

Was awarded with incentives for best performances on calls on three occasions during my stint at HCL.

March 2014 – March 2015 Yelahanka-Tech Pvt LTD Bangalore, India yelahanka-tech.com Software Engineer Trainee

Subcontracted by Schneider Electric

•Scheduled cron jobs on Ubuntu & Mandriva (linux variant) used to schedule automatic database updates.

•Tested the latest release of the software application for archiving video footage using C# code, Java and postgresSQL databases and then prepared the application for deployment. Checked log files to see if the system was working as required.

•Demonstrated the product to the client and specified technical details needed to configure the application software, outlining the necessary hardware and software requirements.

•Presented architectural design & simulated functional scenarios in a technical document.

•Provided end user technical support for the application

Education:

January 2016 – January 2017 National College of Ireland ncirl.ie Post - Graduate Diploma in Data Analytics

2008 – 2013 PES Institute of Technology, Bangalore, India pes.edu Bachelors’ degree in Information Science and Engineering

2006 – 2008 St. Joseph’s Pre-University College, Bangalore, India sjpuc.in

Science

2002 – 2006 Indian School, Isa Town, Bahrain indianschool.bh Secondary School

Hobbies & personal interests

Interested in Music: Instruments – Piano and keyboard.

Passed the grade seven examination in Western Classical Piano and grade 5 music theory examination conducted by the Associated Board of the Royal Schools of Music, New South Wales.

Professional References

Mr. Bhavyank Contractor

IT Manager

St. Johns National Academy of Health Sciences

Sarjapur Road, Bangalore 560034

Ph: +91-971*******

********.**********@*****.***

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