Jeanne Bliss *** West **** South
Ogden, UT *****
*******.*****@*****.***
EXPERIENCE
Avalon Healthcare — Commercial Billing Specialist
Salt Lake City, UT
March 2015 - January 2021
● Ensure all rate changes are correct within the billing software.
● Bill according to the schedule outlined by the Commercial Billing Office. Reviewing the claims created by the business office manager at the facility, and then transmit the claims through our electronic clearing house, or by mail.
● Follow up on the claims billed based on Avalon’s review protocol.
● Research outstanding claims and follow up until paid and removed from the aging list.
● Process refunds and adjustments from aging list.
● Post payments from the cash deposit log according to the remittances for each patient.
● Coordinate with Medicare and/or Medicaid billing teams to resolve any issues.
● Complete aging reviews for assigned facilities and attend review meetings.
● Previously I also billed for Hospice payers.
Intermountain Healthcare — Cash Poster
Salt Lake City, UT
March 2011 - March 2015
● Posted cash payments daily for 4 of Intermountains 13 facilities.
● Scanned and indexed all payments posted daily to patient’s accounts
● Opened, scanned, and indexed all mail for all Intermountain facilities, then posted to patient’s accounts.
Intermountain Healthcare — Registrar
Park City, UT
August 2010 - March 2011
● Register patients in the ER during the midnight shift.
● Obtained authorization from the patient’s insurance company.
● If the patient was self-payer, compiled the statement for their billing.
● Helped medical staff when needed and assisted when ambulances arrived
SKILLS
Medical Terminology
Claims Processing
ICD-10 CM
CPT
HCPCS
Word
Excel
PowerPoint
Education
Eagle Gate College
Layton, UT
August 2007 - May 2009
Associate of Science —
Medical Billing and Coding
Graduated magna cum laude.
Received two scholarships
from the college while in
attendance.