Heidi L. Clausen Cell: 320-***-****

**** **** ****** ***** *****: adk1pf@r.postjobfree.com

St. Cloud, MN 56301

Professional Objective:

Dynamic and driven diversity recruitment professional who specializes in impossible to fill as well as high touch positions. Searching for a team centered environment where I can share my 20 years of experience in the area of corporate recruitment as well as gain necessary knowledge.

Experience:

September 2020 to Current Express Employment St. Cloud, MN

Employment Specialist:

Successfully screened and vetted numerous candidates using the Q4 ATS system from all over the United States.

Worked well within time sensitive periods to cold call, screen and potentially submit candidates.

Collaborated and worked closely with other members of team to onboard candidates in a time sensitive manner.

Quickly learned internal processes and systems thus, minimal training was necessary.

January 2020 to November 2020 Coborn’s Inc. Sauk Rapids, MN

Deli Clerk:

Greeted and took care of guests needs in a timely manner during pandemic.

Collaborated and worked closely with other members of team.

Participated in open houses where I served as an ambassador for Coborn’s and their products.

Quickly learned internal processes and systems.

January 2019 to January 2020 Ward Companies Zimmerman, MN

PT Sales/Office:

Successfully aided owner in the third party service and sales of hospitality equipment.

Performed accounts payable and accounts receivable tasks.

Cheerfully interacted with satisfied customers on a daily basis.

Efficaciously sold services to customers both in person and on the telephone.

Quickly learned internal processes and systems.

September 2018 to December 2018 Voca Health Rochester, MN

Senior Recruiter:

Successfully screened and vetted numerous candidates using the Bullhorn ATS system from all over the United States.

Worked well within time sensitive periods to cold call, screen and potentially submit A+ healthcare candidates.

Collaborated and worked closely with other members of team to onboard candidates in a time sensitive manner.

Triumphantly screened, hired and brought aboard two “purple squirrel” health care workers in a challenging market.

Quickly learned internal processes and systems thus, minimal training was necessary.

May 2016 to June 2018 U.S. Bank Minneapolis, MN

Recruiter 2:

Collaborated with over two dozen managers to implement high level staff (Branch Managers, Sales and Service Managers, Regional Vice Presidents, etc.) for Metro bank locations in both Ohio and Minneapolis/St. Paul.

Sourced, screened and advised on potential talent.

Utilized various social media venues to source for potential candidates that included a seat on LinkedIn Recruiter.

Researched and studied different means to bring in staff in a way that is fiscally responsible as well as diversity driven.

Quickly learned and adapted to Taleo ATS system as well as Lotus Notes and Outlook.

Effectively advised managers on employee offers and compensation.

Successfully passed Diversity Recruiter test and certified.

Gold award for participation in an outstanding change management team.

April 2016 to May 2016 Heartfelt Homes, Inc. Maple Grove, MN

Contract Senior Recruiter:

Successfully filled 13 hard to fill roles thus, helping the company keep its doors open to assist those with developmental challenges.

Interviewed up to 10 applicants a day (including walk-in’s) and screened them for suitability.

Built an Access database tracking applicants (company was using paper applications and a drawer).

Taught support staff how to track applicants and how to properly maintain employee files.

Collaborated with the owner/CEO on retaining and managing valuable staff.

June 2015 to December 2015 HealthEast St. Paul, MN

Contract Senior Recruiter:

Top recruiter for company for several weeks in a row specializing in hard to fill roles.

Quickly learned and adapted to iHire ATS system as well as Access and Ceridian.

Collaborated with hiring managers on interviewing techniques.

Advised and trained staff on best practices and hiring procedures.

Successfully recruited for union, non-union and management staff including healthcare, finance, call center, environmental services, nutrition, safety and IT roles.

Served on committee that sought out new ATS systems interviewing as well as “test driving” products.

December 2006 to June 2015 Fairview Health Services St. Paul, MN

Senior Recruiter

Began as a contract recruiter and moved up quickly to employee.

Quickly learned and became a super-user for GreenTree ATS system.

Worked in partnership with other professionals on various process improvement teams.

Collaborated with hiring managers on interviewing techniques as well as filling healthcare, finance, accounting, IT, management, HR, call center, environmental services and pharmacy. These included both union and non-union roles in the clinic and hospital.

Conducted New Employee Welcome and Customer Service for several years.

Worked with local colleges on placing students for externships and made recommendations to schools for program improvements.

Award for outstanding accomplishments in Days to Fill openings and recognized by peers as a leader.

Education:

Associate of Arts in Human Services

Willmar Community College - Willmar, MN

Bachelor of Science in Sociology

Mankato State University - Mankato, MN

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