Service Customer
Resume:
PROFILE
JOB APPLIED FOR
WORK EXPERIENCE
EDUCATION
LANGUAGES
Andiswa Fezani CURRICULUM VITAE
** ********* ****** *** ***** West
Kwadwesi Port Elizabeth 6201
********************@*****.***
I am a young woman who is extremely motivated, responsible and hardworking. Who would perform any task to the best of my abilities. I believe anything is achievable through hard work and dedication. I have learned to be of service to others. And that it takes tact and sensitivity to deal with people. I have also learned that I am not restricted on what I can do, and that I am always ready to learn from others. I easily adapt and take pride in the good work that I do. I am very efficient and can work effectively. Im a people's person and can work well on my own as well as in a team. I'm able to think on my feet and always deliver expected results and beyond.
Customer service
2018 - 2021 Telkom
Inbound call center agent
Billing department
Confirm customer details
Explain their statements
Provide with balance on accounts
Capture debit order
Respond to incoming emails resolving billing issues. Handle incoming calls
2015 - 2018 Debtors Protection Legal services
Collections clerk
Confirm employment details
Capture debit order
Tracing new information on smart trace
Answer incoming calls and do outgoing calls
Making payment arrangements
2005 - 2005 Matric
English
Xhosa
HOBBIES
SKILLS
REFERENCES
Reading
Singing
Watching television shows
Computer
Listening skills
Admin skills
Problem solving
Mrs Irene Van Eeden
Mrs Nomvuzo Mti
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