Manager Personal Assistant
Resume:
To whom it may concern
RE: APPLICATION FOR A VACANCY
I hereby wish to apply for the vacancy at your company. Attached please find my Curriculum Vitae for your perusal.
I’m currently studying towards a BCompt (Internal Auditing) degree. I enjoy interpersonal interaction and like to explore new paths and accept developmental challenges. I am able to learn quickly, especially in areas, which I have never explored before. I have affection for numbers. My first objective in the short term is to establish myself as a skilled, highly trained person in the field of finance. This will enable me to perform at my best to prove my skills and help develop confidence in the world of finance. I am a team worker but can also work under minimum supervision.
My latest field of employment is Control Room Operator at Divergent Ops. I have a broad field of experience in the Security Industry. I have been in Surveillance from 2008 – 2018. I have experience as a Surveillance Auditor, Surveillance Motoring Officer, Surveillance Shift Manager, Surveillance 3IC. I have full knowledge of the Security environment. I’m an expert in Investigating and reporting Exceptions (variances). I am auditing and investigating all the exceptions pay-outs and transactions that circulate the Casino. Prevention of criminal related activities. Detection of crime and the initiation of apprehension of person/s involved in criminal activity as well as to collate intelligence on any customer or staff member suspected of being involved in any criminal activity. I also assist in advising Management on preventative measures to be taken with reference to knowledge gained from previous incidents and advises HR Dept. on defaults of job applicants. I do In-depth audit on staff actions and procedures. To liaise with relevant departments on risk issues. I stay abreast of developments in the on-line system and report to Surveillance Manager and/or respective departments I believe my broad field of experience in the various departments makes me a suitable candidate for the vacant position.
Should you however require further information, I would be happy to oblige. Awaiting your response,
Laurika FL Booysen
Cell: 074-***-****
E-mail: **************@*****.***
Personal details
Surname Booysen
Initials LFL
First names
Contact details
Email address
Laurika Fredrica Louise
**************@*****.***
Residential area 14 Nelpark, Mare Street, Nelspruit, 1200 Identity number 750-***-**** 084
Gender
Race
Female
Coloured
Nationality South African
Languages English & Afrikaans
Criminal Record No
Objectives
I enjoy interpersonal interactions and like to explore new paths and accept development challenges. I am able to learn quickly, especially in areas, which I have never explored before. I have affection for numbers. My first objective in the short term is to establish myself as a skilled, highly trained person in the field of finance. This will enable me to perform at my best to prove my skills and help develop confidence in the world of finance. I am a team worker but can also perform under minimum supervision. Education & Training
High School Education Matriculation
School Attended Scottsdene Secondary School
Qualification
Subjects
Grade 12
Afrikaans 1st Language, English 2nd Language, Accounting, Mathematics, Business Economics, Economics
Tertiary Education Peninsula Technikon
Course Management 1995-1996 (Incomplete)
Subjects Financial Accounting I; Economics (Micro & Macro) Current Studies UNISA
Course Bachelors of Accounting Science in Internal Auditing Subjects
Accounting Information Systems in a Computer Environment Introductory to Financial Mathematics
Business Management IA
Business Management IB
Financial Accounting Principles, Concepts and Procedures Legal Aspects in Accountancy
Internal Auditing: Theory and Principles
Commercial Law IA
Commercial Law IB
Commercial Law IC
Intro to Economics & Management Environment IA
Intro to Economics & Management Environment IB
Quantitative Modelling I
Economics IA
Course Ukhuselo Training Academy
Grades B, C, D, E (PSIRA registered)
Committees EE Committee (GrandWest Casino)
Peer Educator (GrandWest Casino)
Computer Skills
MS Word, Excel, PowerPoint, Access, Microsoft Outlook, Pastel, CMS- Casino Management Systems, EGS- Enterprise Gaming Systems, GMS- Gaming Management Systems, Watch Manager, Quick Payroll, Pastel V18 Employer Divergent Ops
Type of company Security / Armed Response
Position held Control Room Operator
Service period 01 August 2019 - Current
Key responsibilities Attend to all alarms and panics on the Watch Manager system. Deploy Armed response to the necessary properties for assistance. Follow up if the alarm activations are resolved and if tasks are completed. Receive and resolve customer queries. Logging job cards to technical department. Update notes on customer profiles.
Employer DMG Tombstones
Type of company Manufacturing Industry
Position held Administration Clerk / Bookkeeper
Service period 11 February 2019 - 31 July 2019
Key responsibilities
Reason for leaving
Payslips on Quick payroll. Journal entries using Pastel v18. Daily administration and filing, Liaise with customers and resolved their queries. Updated the sales from the shops. Compiled month end reports for the relevant sales and expenditures.
Employment at Divergent Ops
Employer Tsogo Sun – Emnotweni Casino
Type of company Casino Industry
Position held Surveillance Exceptions Analyst (Online Systems Investigations) Service period 15 July 2014 – 30 November 2018
Key responsibilities Audit all casino Administration Jackpot variances, Bill Exceptions and Smartcard adjustments on a daily basis. Ensure that all exceptions on the GMS system are checked, investigated and reported to the relevant departments thereby ensuring that the company’s assets and integrity are protected. Analyze and investigate all Gaming exceptions. Ensuring that all Gaming Board rules and regulations are applied. Liaise with Mpumalanga Economic Regulator Gaming Board and doing Fica transactions and reporting on Fica website. Conduct and prepare for office audit with Gambling board in terms of all compliance requirements to be in place.
Reason for leaving Company was restructuring
Employer Sun International – GrandWest Casino
Type of company Gambling Industry
Position held Surveillance Auditor (Online Systems Investigations) Service period
Key responsibilities
Reason for leaving
01 December 2008 – 14 July 2014
Audit all Casino Administration CMS Journals, Cashless and Handle, Unclaimed Credits, Unclaimed slot shorts, Jackpots and Mystery pay-outs. Investigations of Bill Exceptions and Smartcard adjustments on a daily basis. Ensure that all of exceptions on EGS & CMS systems are checked, investigated and reported to the relevant Departments. Compiling monthly Exceptions reports on Jackpots, Unclaimed Credits & Slot shorts & Bill Exceptions. Ensuring that all Gaming Board rules and regulations are applied
Relocated to Nelspruit
Employer Sun International – GrandWest Casino
Type of company Casino Industry
Position held Casino Administration Clerk
Service period 01 December 2006 – 30 November 2008 Key responsibilities Audit all casino related documentation. Prepare and reconcile daily, monthly and weekly financial reports and attest to accuracy and completeness of All casino related documentation. Prepare Cash desk reconciliation on a daily basis for the day week. Review exceptions report for all table games systems monthly for propriety of transactions and unusual occurrence results to be documented and maintained for Board inspections. Reconcile to CMS on a daily basis. Balance month end journals daily and balancing of excel spreadsheets. Audit of cage and vaults on a weekly basis. Report daily revenue for management. Office Administration. Filling of all documentation. Gambling Board Administration. Balancing Slots Revenue on a daily basis. Reason for leaving
Promoted to Surveillance Department as Surveillance Auditor Employer Sun International – GrandWest Casino
Type of company Casino Industry
Position held Guest Service Attendant
Service period 15 December 2004 – 30 November 2006 Key responsibilities
Reason for leaving
Guest relations and customer service. Maintenance of good relationships with the existing customers and the development of new relationships with potential MVG guests. Development of good working relationships with all related departments and staff. Maintaining a strong visibility on the gaming floors and ensuring that the MVG desks and floors are adequately covered at all times. Responsible for the active promotion of the department at all times and cresting a strong awareness of the MVG programme. Development of excellent personal service for all MVG guests.
Promoted to Casino Admin Department as a Casino Admin Clerk Employer Woolworths
Type of company Retail – Food & Clothing
Position held Cashier / Sales Assistant
Service period June 2004 – November 2004
Key responsibilities Assisting customers in regards to sales. Operating tills and assisting with sales. Stock control. Ensure guest complaints, disputes and suggestions are acted on promptly Reason for leaving Part-time position
Employer Telkom SA
Type of company Telecommunications Industry
Position held Call Centre Operator
Service period April 2001 – November 2003
Key responsibilities Assist the caller in making reverse calls. Guests relations and customer service. Consolidate guests’ complaints. Ensure efficient communication through the callers.
Reason for leaving Contract Expired
Employer Noro’Ez Transport
Type of company Transport & Security Company
Position held Personal Assistant / Bookkeeper
Service period January 1999 - December 2000
Key responsibilities Organizing directors’ bookings and meetings. Prepare and reconcile daily, monthly and weekly financial reports. Prepare reconciliation on a daily basis for the new eek. Review exceptions report monthly. Reconcile to balance sheets. Balance month end journals daily and balancing of excel spreadsheets. Audits on a weekly basis. Report daily revenue for management. Office administration and filing of all documentation. Prepare and reconcile daily, monthly and weekly financial reports. Issuing of petty cash.
Reason for leaving Company closed down
Employer Glomas Africa (Pty) Ltd
Type of company Gambling Computer Software Industry Position held Personal Assistant / Bookkeeper
Service period April 1997 – November 1998
Key responsibilities Organizing directors’ bookings and meetings. Prepare and reconcile daily, monthly and weekly financial reports. Prepare reconciliation on a daily basis Balance month end journals daily and balancing of excel spreadsheets. Audits on a weekly basis. Report daily revenue for management. Office administration and filing of all documentation. Prepare and reconcile daily, monthly and weekly financial reports. Issuing of petty cash & reconciliation. Capturing and balancing of all transactions on Pastel. Ordering of stock.
Reason for leaving Company relocated abroad
Course Attended
Performance Management. Money Laundering (FICA & POCA). Gaming Investigations. Compliance for Casino Surveillance. Gaming Audits. How to manage yourself. Firefighting course. Gaming Investigations. BAN the crim. Surveillance Auditing / OSI Skills. Conflict Management. Basic Industrial Relations. Assertiveness & Situational Leadership. Scam training. Responsible Programme 1 & 2. Situational Assertiveness.
Knowledge & Experience
Ensuring all Gaming staff comply with Gaming Board rules – video surveillance Recording all irregularities and written reporting on them, liaise with management. Monitoring punter behaviour, recording any irregularities. Reporting of all short-& overpayments. Auditing of relevant operational administration. Solving punter disputes in a call centre environment. Compilation of random target reports on staff operating tables & slot machines. Report FICA associated transactions. Incident Investigations. Persons involved in criminal activities which could harm the company, guest and/or staff. Report and follow up on unsafe situations/emergencies. Investigate suspected cheaters and suspicious persons. Ensure the company is compliant with the Gaming Board rules and FICA act. Assist management to execute, monitor, analyze procedures and systems by implementation of preventative measures to minimize losses and increase profitability. To ensure that the operational procedures are adhere to. Emphasis on administrative work in order to protect company assets. Pro-actively monitor all aspects of the gaming area and strive to reach and maintain the highest standards. Handling of confidential information. To collate and update compile statistics for management, company and gaming board. Conduct audits to ensure all internal and external policies / procedures are adhered to by staff and guests.
References
Name Melanie Weber
Company Tsogo Sun
Designation Corporate Compliance Officer (Previous HOD Surveillance – Emnotweni Casino) Contact Numbers Tel : 011-***-**** / Cell : 082-***-**** Name
Ashley Davidson
Company Sun International
Designation Surveillance Investigations Manager (GrandWest Casino) Contact Numbers Tel : 021-***-**** / Cell 082-***-**** Name Merlyn Schoeman
Company Sun International
Designation Accountant (GrandWest Casino)
Contact Numbers Tel : 021-***-**** / Cell : 079-***-****
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