Lyn Marie Hope

Administrative Assistant

North York, ON

adk1mc@r.postjobfree.com

647-***-****

Driven Administrative professional with a strong track record in expertly handling multiple demands consecutively, determining priorities, recognizing risk factors, and making sound decisions. Thrive in challenging environments by utilizing excellent communication, problem-solving, organizational and leadership skills. Offer excellent accounting skills and financial acumen. Focused ability to consistently accomplish objectives through organizational talents, attention to detail and meticulous follow-through. Strong strategic planning and project management competencies with focus on achieving deadlines and maintaining highest quality performance Work Experience

New Accounts Processor

Mackie Research Capital - Toronto, ON

May 2019 to Present

Provide quick and efficient service for Calgary and Regina branch offices in processing of New Account openings and maintenance of existing client accounts within specific procedural guidelines. Liase with Compliance, RSP, Credit, and Transfer departments. Create New Client Welcome packages and update letters for mailing. Imaging of documentation on a timely basis and back-up for Toronto, Vancouver, and Montreal branches.

Administrative Receptionist

ALLSEAS FISHERIES CORPORATION - Toronto, ON

2016 to 2018

Operated telephone switchboard and received, screened, routed and responded to incoming telephone calls.

Scheduled appointments, handled filings, research, timesheet management and special projects.

Assisted with customer invoicing duties and handled calendaring responsibilities.

Administrative Accounting Clerk

CARR MCLEAN LTD - Etobicoke, ON

2016 to 2016

Full accountability for providing accounting and data entry support services.

Prepared expense reports, reviewed statements, followed up on old invoices and scanned / validated all A / P.

Administrative Assistant / Receptionist

INQUIRY MANAGEMENT SYSTEMS LTD - Toronto, ON

1992 to 2016

Coordinated appointments, answered phone lines, directed calls, took messages and performed data entry duties.

Opened, sorted, and routed incoming mail, answered correspondence, and prepared outgoing mail.

Communicated with customers, employees, and other individuals to answer questions, disseminate or explain information, and address complaints.

Accountable for consistently maintaining an exemplary customer service record and meeting all company goals and expectations.

Provided flawless management of customer relationships by successfully resolving issues and disputes and by providing exemplary customer care on a daily basis.

Expertly handled wide variety of job responsibilities and demonstrated outstanding interpersonal communication skills working with a diverse clientele. Education

Diploma in Customer Service Diploma Program

Academy of Learning Career College - Toronto, ON

March 2019 to August 2019

Diploma in Computer Programming

Academy School of Learning - Toronto, ON

September 2000 to January 2001

AEC / DEP or Skilled Trade Certificate in Early Childhood Education, Early Childhood Education and Teaching

Fanshawe College

Skills

• RECEPTIONIST (10+ years)

• CUSTOMER SERVICE (10+ years)

• RETAIL SALES (2 years)

• EXCEL (5 years)

• OUTLOOK (5 years)

• Administrative Assistant

• Microsoft Excel

• Accounts Payable

• Word

Links

http://linkedin.com/in/lyn-marie-hope-28948a114

Additional Information

Areas of Expertise

Administrative Management • Payment Processing • Communication • Customer Service Schedluing • MS (Outlook, Word, Excel) • Time Management • Program/Project Management

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