Sales Development Representative

Andrea Barroso

***************@*****.*** • www.linkedin.com/in/ajbarroso • 787-***-****

PROFESSIONAL PROFILE Business professional with a background in corporate and small business billing. Expertise in customer relationship management, documentation and reporting, and coordination of large-scale projects. Proven ability to develop and implement new processes, and possesses a strong working knowledge of business operations and bookkeeping. SKILLS EDUCATION Analytical and Financial Reporting • Spanish

Customer Relationship Management • Adobe Illustrator Quickbooks • SAP • Salesforce • Project Management PROFESSIONAL EXPERIENCE Sana Benefits — Austin, TX

Sales Development Representative III February 2021 – Present Sales Development Representative II January 2021 - February 2021 Sales Development Representative I July 2020 - January 2021 Was hired as a Sales Development Representative I, promoted to SDR II in January 2021, and promoted to SDR III in February 2021.

• Responsible for outreach, prospecting, and lead qualification which lead to being the Outbound SDR with highest value and volume of closed deals

• Created new sales scripting as part of a small, handpicked team and worked with other departments to onboard new clients

• Won multiple sales contests for outreach and activity and was SDR MVP twice Norton Rose Fulbright — Austin, TX

Billing Specialist February 2019 - June 2020

Billing Assistant June 2018 - February 2019

Hired as the Billing Assistant to assist the five Billing Coordinators that handled the Austin office. Promoted to Billing Coordinator in February 2019 to be the sole biller for the Minneapolis office.

• Responsible for all billing activities for the Minneapolis attorneys including ownership of all office invoicing, credit applications, account receivables reporting processes, client database management, and month end processing

• Worked cooperatively with remote attorneys to ensure timely bill processing and clear communication

• Assisted and coordinated multiple projects for the Billing Director including creating, formatting, and updating daily tracking sheets for attorney and biller assignments and running daily, weekly, and monthly data reports Iowa State University Catering — Ames, IA May 2017 – May 2018 Student Billing Coordinator Responsible for all billing processes including submission and application of customer payments, addressing client questions and concerns, and generating invoices for payment.

• Created a handbook of the billing processes, resources, and guidelines for future employees

• Collected and processed payments and monitored accounts receivable items July 2016 – May 2017

Student Catering Coordinator Responsible for assisting with multi-departmental processes including scheduling and organizing catering events, coordinating details, and addressing customer concerns and questions.

• Organized details for before, during, and after the events

• Built and coordinated preparation of menus for events of up to 10,000 guests Barroso Pumps — Carolina, PR March 2015 - March 2016 Bookkeeper Responsible for all company transactions, account reconciliation, and employee payroll and compensation.

• Built the payroll department for this new, small business and implemented accounting procedures

• Acquired company certifications and operating licenses IOWA STATE UNIVERSITY, Ames, IA May 2018

B.S. in Business Administration with a concentration in Marketing

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