Cash Handling Customer Service

Robert C Tuel

**** * ****** ***** ** Omaha, NE **106 402-***-**** **********@*****.***

Objective

Looking for the next adventure! Previous experience in a variety of industries: Casino Gaming (supervisor/dealer), Tech Support, Front Line Customer Service, Manufacturing and Pricing/Accounting. Eager to learn and ready to start immediately!

Education

UNIVERSITY OF LOUISVILLE

·Major: Pre-business

·Related coursework: Accounting

BELLEVUE UNIVERSITY

·Major: Communications

Skills & Abilities

MANAGEMENT

·Coordinate daily operations for 14 person manufacturing company. Facilitate parts and components supplies for welding and machine center jobs. Monitor job flow from start to finish, and to assist in job switchouts. Oversee shipping department—inbound and outbound freight, managing supply needs, inventory counts and daily shipping requirements. Experience with forklifts, experience with JobBoss, Quickbooks, Excel and Word.

·Previous management experience at local casinos. Supervisor of up to six dealers at one time, monitoring players and dealers, cash handling, and conduct weekly card/dice counts. Excellent customer service skills.

Experience

OPERATIONS COORDINATOR PEN STEEL, INC JULY 2014-DEC 2020

·Coordinator of daily operations of small (24 employees) manufacturing company. Process daily job travelers/work orders, facilitator of parts and component needs for welders, robotic welders and machine center. Monitor job flow and assist with material handling for next assignments. Use of forklift or pallet jack for maneuvering parts and incoming/outgoing freight. Use of Quickbooks, JobBoss, and Excel to conduct daily activities. Previously with company Aug 2002-2004 and 2009-2011.

DUAL RATE SUPERVISOR CAESARS ENTERTAINMENT MAR 2012-2014

·Dual rate supervisor at Horseshoe Casino. Supervisor of up to six dealers at one time. Monitor players and dealers, incoming/outgoing money exchanges, monitor payouts and dealer procedures. Dealer of craps, blackjack and various carnival card games. Held same position at Ameristar Casino from 2004-2008.

PREVIOUS EMPLOYMENT

Ameristar Casino 2004-2008 Dual Rate Supervisor

Data Transmissions Network 2000-2003 Technical Support Representative

Werner Enterprises 1997-2000 Pricing Analyst

Peter Kiewit Sons 1994-1997 Job Cost Reconciliation Clerk

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