Data Security

Nirmala Jetti

Email: *******.****@*****.***

Phone: +1-647-***-****

SUMMARY

Over 17 years of IT experience including over 4 years of Workday HCM software application experience.

Optimization of Workday across Human Resources and improving the ROI of technical solutions and systems.

Managed shared components, fields and reports.

Worked closely with Workday internal functional teams, outside specialists and functional users on business requirements, setup customizations and configuration.

Worked with clients to research, document, troubleshoot, and resolve functional, integration, reporting and security issues.

Experience in creating and executing Workday EIBs for mass data loads.

Experience developing semi-annual Workday release upgrade project planning.

Design and implement new security configurations to ensure segregation of duties and data privacy and integrity.

Expertise in Report development (Simple, Advanced & Matrix).

Proven understanding of Workday integration design tools: Enterprise Interface, PICOFs, Core Connectors, Document Transformation, etc.

Demonstrate extensive knowledge of quality assurance, testing and/or software development processes and methodologies for Workday application.

Worked on the Object Management Systems like Role Based Security, User Based Security, Job Based Security groups.

Worked closely with implementation partners and handled multiple business end meetings in backlog to clean up within the workday.

Maintenance and creation of Workday Supervisory Organizations, Locations, Positions, Cost centers, Cost Center hierarchies, custom organizations.

Creating custom solutions and fields using custom objects implementations for non-delivered solutions.

Functional and support experience in following ERP Products:

a) Workday HCM b) Sys apps HR

Project Management experience such as planning, developing, implementing and maintaining HR systems.

Experience in gathering and analyzing business requirements/processes and developed specified documents.

ACADEMIC QUALIFICATION

Bachelor of Technology in Engineering

PROJECT WORK & EXPERIENCE

Client: DBRS Morningstar - Toronto, ON July 2019 – Present

Role: Systems Administrator - Workday

Responsibilities:

Lead administrator for maintaining multiple HR systems including and essentially Workday.

Primary point of contact for all Workday related changes, enhancements, maintenance and upgrades.

Design, conceptualize, plan, execute, test and implement any and all system changes including and not limited to product fixes, enhancements, implementations and data conversions.

Responsible to maintain and support multiple functional areas within Workday including Core HCM, Compensation, Payroll, Benefits, Worker data, Talent, Performance, Security, Advanced Compensation, Absence and Time Tracking.

Responsible for day to day production support, maintenance and triaging support requirements to implantation and support groups including external vendor management.

Supported global markets Workday HCM suite (Time Tracking, Absence, HCM core, Compensation, and Advance compensation) with transition to all aspects of system development and maintenances for regions (US, Canada & EMEA (UK, Germany & Spain).

Lead support and implementation teams with work assignment and workload balancing for cost effectiveness.

Actively work with business users to understand their needs, educate on possible solutions and guide with effective and reusable solutions.

Supports business process development, setup modifications, integrations, security and overall maintenance of Workday.

Guided HRIS team and provided hands on tier 2 & 3 (Payroll on tier 1) operational support for system or data issues.

Coordinates and launches bi-annual releases, including analysis of impacts of new functionality; testing; integrations and cross functional up and downstream analysis.

Work with internal and external business partners to lead new workday HCM developments and enhancement projects, while serving as a business analyst to gather and translate necessary technical requirements for developers.

Hosted monthly change control meetings for the new changes.

Coordinated closely with vendors and Workday as NSC (Named support contact).

Support business objectives through consultation with key stakeholders, including requirements gathering, stakeholder identification, defining scope and delivery plan, and executing to plan.

Active team member as part of multiple acquisitions and mergers with other entities.

Documented functional requirements, performed impact analysis, wrote functional specs, designed integrations, made configuration settings, and performed testing.

Co-ordinated and interacted quarterly in organization auditing with Deloitte and KPMG.

Client: Air Canada - Montreal, QC Feb 2018 – June 2019

Role: Workday HCM Consultant

Responsibilities:

Actively participated in all stages of the Workday project lifecycle, from planning and design phases through testing and deployment in a day to day production support role.

Expert in the Workday product suite, specializing and deepening skill set within functional areas such as HCM, Benefits, Compensation, Payroll, Talent, Time tracking and Absence Management.

Developed working relationships with other members of Application Management Services team and as well as external clients. Shares knowledge and information through regular communications and facilitation.

Documented functional requirements, performed impact analysis, wrote functional specs, designed integrations, made configuration settings, and performed testing.

Worked on dashboards by combining workday data with non – native data for in depth reports which provided insights regarding retention and performance.

Conducted system demos and worked with users providing training and testing support for Workday modules.

Developed composite reporting by combing various data sources into one live multi-dimensional report. Using these reports balance sheet, income and cash flow statements are built.

Wrote several Functional Design Documents, requirement documents and UAT document defining test cases.

Experience in setting up feedback both give and get

Troubleshot Workday system issues and worked with HR users to provide guidance on how to fix them

Performed principal consultant duties on Workday recurring support accounts, responsible for the scheduling, construction and delivery of the Workday solution.

Managed client and external vendor relationships and guided them through facilitated integration design sessions and configuration decisions based on best practices and an understanding the customer’s unique requirement for all stages of the project.

Created many EIB (Enterprise Interface Builder) integrations both inbound and outbound w.r.t changes in the organization and data conversion/migration.

Implemented Workday Support methodologies, using it consistently on all projects and accounts.

Communicated effectively with team members and clients.

Demonstrated ability to prioritize conflicting demands with little supervision.

Recognized business process inefficiencies and recommended improvements.

Performed research on problems, separating the symptoms from the actual cause, and identified corrective measures.

Seeded opinions and feedback on alternative solutions, best practices and implemented those that have been agreed upon by the team.

Completed work assigned by the account manager and designed by the Functional Architect within prescribed timeframe.

Worked in a team environment as well as independently, with minimal supervision.

Client: Survey Sampler - Shelton, CT Sep 2016 - Jan 2018

Role: Workday HRIS Analyst

Responsibilities:

Worked with Simple and Advanced Reports, defining columns, business objects, fields, columns heading overriding, multiple sorting techniques, sorting by secondary objects.

Experienced in workday data migration from PeopleSoft Hr. System.

Worked with different staffing models, defining Hire restrictions to Job management, Position management and Headcount Management.

Hire into Position Management, Create Compensation for new hire employees, Review employee hire, edit workday accounts and resetting the passwords.

Contracting Contingent workers, converting the contingent workers into employees.

Created several custom fields using workday business objects.

Used EIB (Enterprise Interface Builder) for integrating location of employees, Performance ratings, Assigning organizations and updating payroll IDs.

Process payroll groups as assigned.

Created Business Process for Entering Time including Setting up Period schedules, Worker eligibility rules and Time Calculation.

Created Supervisory organizations with appropriate hiring restrictions, Compensation packages, Cost centers and grouping them in to the managerial hierarchy.

Created various business process using business intelligence as well different configurations of same business process.

Maintained business objects of workday.

Documented business requirements with business processes.

Executed Business processes like Hire, Create an applicant, Assign security groups, Add compensation packages, Promote/Demote/Transfer (Change Job) an employee.

Ability to extend workday business objects creating custom fields and access specific organizational data.

Experience in creating job profiles, job families and job family groups.

Lead the functional team for smooth implementation of Workday.

Responsible in data transformation from Historical systems to Workday systems.

EIB’s for data transformations from historical systems to workday.

PeopleSoft HR to Workday data migration for historical data reporting.

Payroll Interface to manage employee changes into the ADP system.

Rolling out employee self-services for Leave, time off, payment and tax elections and personal data maintenance.

Worked with Integrations and High Volume Events.

Creating custom calculated fields for Time Tracking, Absence Management.

Creating Integration Systems, Modify Integration Systems, Integrating Sequence Generators, Launching the integration Systems.

Implementation of Leave Management Module, Compensation Module.

Created advanced reports and attached to the dashboards in the workday.

Configured Domain Security Policies and merged them with Security Groups.

Configured Business Process Security Policies for Business Processes like Advanced Compensation, Benefits, USA Payroll.

Client: Telus – Toronto, ON Jan 2014 - Aug 2016

Role: HRIS Analyst

Responsibilities:

Analyzing and understanding of Business and Technical Requirements.

Extensive experience in unit and regression testing part of Workday implementation and production support systems.

Preparation of testing deliverables such as Test Strategy, Test Plan documents, Test Scenarios identification, Test Case preparation, Test data preparation, Test Case reviews and approvals.

Execution of Test cases, capturing, reviewing, analyzing test results and preparing Test Execution reports.

Defect Management System, this includes defect logging, defect retesting and tracking till its closure.

Attending daily and weekly calls with E2E team and Business on the progress, risks and issues related to testing activities.

Coordinated the team members to meet the Project Deadlines by Planning, Scheduling, and Coordinating Project activities to ensure Project objectives are met.

Have Knowledge on managing status reports, Scheduling Daily Status Calls and assigning work to team members, tracking and reviewing the work products.

Handling and taking ownership of modules in every release, and completed testing without any open bugs before the code get released to UAT.

Executing Test cases and preparing the testing deliverables for every phase.

Attending weekly status meeting and giving weekly testing status.

Interacting with development team, business team for issue clarification and resolution.

Performing different kind of testing such as, SIT (System & Integration), Regression testing, and helping business team during UAT (User Acceptance Testing).

Involved in defect reporting and assigning it to the respective developers and keeping track of the same during the execution phase.

Written and executed over 1000 test scripts required for extensive testing of multiple modules of Workday HCM system.

Worked as part of Change management core team in designing, implementing and reviewing client change management process and documentation methodologies.

Client: UFMS – Greater Toronto, ON Oct 2011 – Nov 2013

Role: Business Analyst

Responsibilities

Developed business process models in RUP (Rational Unified Process) to document existing and future business processes.

Performed extensive requirement analysis including data analysis and gap analysis.

Designed and developed project document template based on SDLC (System Development Life Cycle) methodology.

Developed business requirement specification documents using Content Management Systems (CMS), technical specification document as well as high-level project plan.

Assisted in migrating documents from E room to Microsoft Share Point.

Performance monitoring of Contracts, Capex procurement and SLA monitoring for logistics and warehouse management.

Streamlining and standardization of SCM processes to insure Sigma level monitoring.

Supply chain/distribution system, Imports of foreign goods, Outsourcing.

DSM Implementation with oracle.

Pro and supported the offshore team for this international project.

Domain expertise in Purchase, Supply Chain Management entailing RFP,

Commercial negotiations for technical/ IT procurements, inventory management,

Integrating exposure with SAP.

Client: Airlift – Dallas, TX Aug 2007 – Jan 2009

Role: Business Systems Analyst

Responsibilities

Elicited requirements for accounting of various inbound and outbound processes involved in replenishment to ecommerce Distribution Centre from store warehouse and vendors.

Developed Business Process models of different variants and identifying accounting touch points.

Experience to all modes of transportation such as Air, Ocean, LTL and FTL.

Worked with cross-functional teams to communicate requirements, obtain sign-off from Business owner and Key Stakeholders.

Maintained and provided support for multiple ERP systems.

Involved in Requirement gathering.

Wrote and automated tools and scripts to increase departmental efficiency and automate repeatable tasks.

Assisted in defining project milestones, schedules, monitoring progress, overlook release plans and updating plans.

Involved in UAT testing and performed End to End (E2E) workflow/ business scenarios.

Expertise in the management of User request change or change management (CM) and handle user conflicts.

Coordinated with technical team to design database and user interfaces, participation in UAT, writing test plans and test cases during the project cycle.

Performed testing as well as ran UAT status meetings to update the team on the progress of the projects and to discuss outstanding problem.

Collaborated with QA teams for creating and reviewing Test plans and Test Cases.

Client: IvyComptech/Knoah Solutions Apr 2004 – Jun 2006

Role: HR Associate

Responsibilities

Involved in Creation and development of customized and new tables, views, pages, components, and menus.

Created new Run Control Records and customized Pages and attached it to the Process Scheduler to run the SQR reports and scheduled to run at the specified time.

Setting up the company's Base Benefit plan like Bonus Policy, Loan Plan, Health Related Benefits.

Designing of The Application using Application Designer.

Customization of existing Pages.

Developing application, this integrates with PeopleSoft Base Benefit Module.

Benefit claims like medical, Day care and Transport claims reports.

Involved to Prepare Test Plans.

Wrote Database stored procedures for copying data from one database to other.

Contact this candidate