Experienced payroll and paralegal professional
Resume:
Natalie Rose Raymer
Mobile: 703-***-****
Email: **********@*****.***
WORK EXPERIENCE
ID.me, Inc.
McLean, VA US 10/2020 – 4/2021
Payroll Manager
●Lead a payroll system migration from ADP to Ultimate Software. Participated in all aspects of the migration including: weekly status calls, parallel payroll testing, dual maintenance of both payroll systems, and tax rectification.
●Accurately oversaw the payroll process for bi-weekly for over 200 employees located across the United States.
●Coordinated with other teams such as HR to quickly resolve issues with employee’s personal information and/or tax exemptions
●Ran ad-hoc reports as needed.
●Assisted with accounting projects as needed.
●Managed the preparation of annual W-2s.
●Maintained records regarding employee wages, benefits and taxes.
●Processed time and attendance records from UKG Kronos and imported into UKG Core.
●Worked closely with the accounting department in regards to payroll reporting, wire requests, and bank account reconciliations.
CAVA
Washington, DC US 11/2019 – 10/2020
Payroll Manager
●Liaison between key internal and external stakeholders in support of outsourced payroll provider.
●Directed 3rd-party provider for payroll processing.
●Accurately oversaw the payroll process for weekly and bi-weekly for over 8000 employees located across the United States.
●Focal point for over 8000 employee payroll issue resolution. Fields calls and emails from employees and quickly and professionally resolves issues such as missed hours, incorrect bonuses, or missing paychecks.
●Coordinated with other teams such as HR to quickly resolve issues and discrepancies with employee’s tax exemptions, addresses, or other personal information.
●Ran ad-hoc reports as needed.
●Assisted with developing the Global Cash Card program and launching to all brands under CAVA.
●Ensured compliance with statutory regulations.
●Oversaw the Impact pay/Crisis pay/Profit-sharing bonus program that was offered to all furloughed employees.
●Coordinated with other teams for special projects.
Five Guys Enterprises, LLC 05/2015 – 11/2019
Lorton, VA US
Payroll Administrator
●Accurately process payroll bi-weekly for over 2500 employees located across more than a dozen states.
●Ensured that bi-weekly bonuses are correctly applied to the appropriate employees. Quickly corrected mistakes in the bonus list provided by the field.
●Lead a payroll system migration from ADP to Ultimate Software. Participates in all aspects of the migration including: weekly status calls, parallel payroll testing, dual maintenance of both payroll systems, developing a new employee information import file, and tax rectification.
●Updated new hire and employee transfer tax records to include worked in and lived in county taxes, locality taxes, and school district taxes
●Focal point for over 8000 employee payroll issue resolution. Fields calls from employees and quickly and professionally resolves issues such as missed hours, incorrect bonuses, or missing paychecks.
●Updated employee payroll profile for legal garnishments or direct deposit information.
●Coordinated with other teams such as HR to quickly resolve issues and discrepancies with employee’s tax exemptions, addresses, or other personal information.
●Professionally interacted with other Five Guys teams such as Marketing, HR, and Accounting for issues such as employee checks issuance, bill reconciliation, and secret shopper program.
●Accurately processed the 401K report for California and New York employees.
Accomplishments:
●Became a trusted member of the payroll team and is often the focal point for team-to-team interactions.
●Consistently assigned additional tasks and duties outside of the normal scope of work such as additional states, tax duties, and 401k reporting.
●Chosen to lead multiple aspects of a highly complicated payroll system conversion such, employee information validation, tax validation, and garnishment validation due to meticulous attention to detail.
Wilkes Artis, Chartered 12/2013 - 05/2015
Washington, DC US
Paralegal
●On behalf of the Attorney of Record / Firm Partners, request real estate tax appeals, to include reducing tax burden on Solid Waste / Recycling, with the State Department of Assessments and Taxation (SDAT), Property Tax Assessment Appeals Board (PTAAB) and Maryland Tax Court for 200+ clients.
●Expertly created, maintained, and performed document analysis for specific case information on over 400-500 case files per year.
●Vigorously requested refunds on behalf of the client from the County Finance Office, which can total tens to hundreds of thousands of dollars.
●Accurately processed data queries and perform data entry in a customized Database; to include processing general / unique information requests and status reports in a timely manner.
Accomplishments:
●Personally designated as a consultant by the Attorneys of Record / Firm Partners for their most prominent clientele, to include the 2nd largest developer in the Washington DC area.
●In the absence of the Executive Assistant to the Attorney of Record / Firm Partner, provide daily supervision / task management of the Legal Support staff, to include other Paralegals.
●Selected to provide initial and ongoing training to other Paralegals and Legal Support staff, to include temporary hires.
EDUCATION American Military University
Charles Town, West Virginia US
Bachelor’s Degree
Major: Legal Studies
Northern Virginia Community College
Alexandria, Virginia US
Associate’s Degree
Major: Legal Studies
ADDITIONAL INFORMATION
•Active member of the American Payroll Association
•Able to type 60 wpm
•Remarkably adept at multi-tasking and excels at meeting new challenges
•Excellent verbal and written communication skills
•Outstanding Microsoft office skills
•Experienced in several different forms of file management
•Able to quickly learn new processes or create / improve one, if needed
•Knowledgeable in managing resources for various organizations.
•Knowledgeable in ADP and UltiPro Software.
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