EXPERIENCE
DELAWARE MANAGED SERVICES AND IT CONSULTING
REGIONAL HR OFFICER – ASIA PACIFIC
INDUSTRY: INFORMATION AND TECHNOLOGY
FTE: 150 TO 180
Overall HR Function and support for Asia Pacific Region (Philippines, Singapore and Malaysia). Acts as HR POC/HR Generalist providing support and other related concerns of all employees regardless of level. Handled E2E HR Operations delivery from Hiring to Separation of Employee which covers Sourcing, Recruiting, Hiring, Job Offer, System Administration, New Hire Onboarding, Records Management, Payroll Validation, Employee Engagement, Policy Review and Implementation. Strong Background in Labor Relations which encompasses the End-to-End Processing of Disciplinary Action, Issuance of Notices to Explain, Conducts Administrative Hearings, Drafts and Issues Termination Notices, experience in handling NLRC cases, and Performance Improvement Plan, Familiarity in Philippine Labor Law, and performs Exit Processes.
MICROSOURCING
HR SITE LEAD (ORTIGAS, BGC, EASTWOOD AND MOA)
INDUSTRY: BPO
FTE: 250 TO 300
01 DECEMBER 2014 TO 01 JUNE 2015
Responsible for performing administrative support in the delivery of Human Resource services which covers Onboarding, New Hire Orientation, Records Management, End to End Processing of Disciplinary Action, Escalated Disciplinary Action Cases, Labor Relations, Clinic Management and People Management. Responsible for the formulation, implementation and monitoring the entire process of Performance Improvement Plan. Had an extensive experience in managing and working with company’s upper management and stakeholders. A member of HR Management Committee who had experience managing and working with The Company’s Upper Management and Stakeholders.
CONVERGYS
HR OFFICER – SITE POC
INDUSTRY: BPO
FTE: 500 TO 1,000
17 APRIL 2006 TO 16 OCTOBER 2014
Over-all HR Management of HR Operations which covers from Onboarding, New Hire Orientation, Records Management, End to End Processing of Disciplinary Action, Handled Escalated Disciplinary Action Cases, Labor Relations, Attended DOLE and NLRC Cases, conducts HR and Labor Relations Trainings for People Managers and People Management. Responsible for End-To-End Process of Performance Improvement Plan.
REYNA E. GATCHALIAN, MSHR
30 Dirham St. Meralco Village Taytay Rizal 1920
E ****.********@*****.***
SKILLS AND ABILITIES
I have 10 year solid experience in performing HR Related Functions such as Sourcing and Recruitment, Labor Relations, Compensation and Benefits, Employee Engagement, HRIS and HR Operations’ Shared Services. Given that I’ve been immersed to different industries, I managed to maintain and live by HR Operational Excellence on how HR tasks can be done in a better way.
COMMUNICATION
I am accustomed to deliver and present to different levels of employees. I have strong collaboration skills and I maintain a healthy communication line to all my stakeholders.
LEADERSHIP
I have led HR Teams previously to deliver excellent customer service to Operations and to Employees at the same time. I ensure that our team meets and even exceeds expectations on every transaction that we make. On the other hand, currently, I am a leader on my own transactions and processes as I ensure that there will be seamless transactions that I do and make.
EDUCATION
MIRIAM COLLEGE
MASTERS DEGREE IN STRATEGIC HR MANAGEMENT
2007 TO 2010
MIRIAM COLLEGE
AB PSYCHOLOGY
2001 TO 2005
REFERENCES
Krishan Sharma, HR Director
+65 97514829
Liza Inciong, HR Director
Ella Capigon, HR Manager
KRISHAN SHARMA, HR DIRECTOR - COMAEA CONSULTING
+65 97514829
LIZA INCIONG, HR DIRECTOR – MICROSOURCING
ELLA CAPIGON, HR MANAGER - CONVERGYS
KRISHAN SHARMA, HR DIRECTOR - COMAEA CONSULTING
+65 97514829
LIZA INCIONG, HR DIRECTOR – MICROSOURCING
ELLA CAPIGON, HR MANAGER - CONVERGYS