Iam a detail-oriented professional who has been consistently praised
as adaptable by my co-workers and management. Over the course of
my 3-years career. Overall, have consistently demonstrated language,
communication, and research abilities in every aspect of my Executive
Customer Service role at Startek Sdn Bhd company.
University of Riau
Economics
Conducted economy analysis to small and medium bussiness actors
on the community of society and implementation feasibility study on
the business planning.
Startek Sdn Bhd
Executive Customer Service
July 24, 2017 - August 20, 2020
¢ Handled inbound call, chat and email with an average 150
customers each day.
« Created service request and escalated report around 100 issues
from customer a week.
e Encouraged customer to use additional
company services, i.e; apps and website.
¢ Haved outbound call in order to
maintain of related customer satisfaction
CV Vigoo
Executive Marketing
Aug, 2015 - Aug, 2016
¢ Continuated negotiate with customer or clients
¢ Reported marketing progress to manager
¢ Surveillance of installation progress
Institution Demography University of Indonesia
Enumerator
Sept, 2014 - Okt, 2014
¢ Collecting information secondary data
e Structured interview
¢ Indebth interview
FNU HASANUDDIN
Customer Service
Executive
***************@*****.***
Bangau Sakti, No. 08, 01/04,
Simpang Baru, Tampan, Riau -
28293.
21 August 1990
Languages:
English and Malay
NI dt IRS
Siebel, Moca, and Moscu Systems.
Ms Excel and Ms Word.
Interest:
Travelling, Reading,
Streaming and Cooking
ius e se
Assistant Manager of Startek Sdn Bhd
Ahmad Hakimin
SOCIAL MEDIA
Fb: facebook.com/
hasan.alpintari?ref=bookmarks
Twitter: twitter.com/
hasanannajah
LinkedIn: linkedin.com/in/
fnu-hasanuddin-b1ba59118