Customer Care Sales
Resume:
Contessa Boone
Monticello, Arkansas
***********@*****.***
Education
Monticello High School
High School Diploma
Graduated May 1991
Employment History
KP Construction
Secretary
January 2019 – Present
Penet Construction
Contracted Labor
Benton, Arkansas
January 2017 – September 2018
Paint the interior of newly constructed homes
Price Gregory International
Contracted Labor
Houston, Texas
September 2016 – January 2017
Clean and maintain a great appearance of the offices for the gas pipeline spreadman and the inspectors, stock supplies, run errands, answer phone, inventory
First Presbyterian Childcare
Childcare provider
Warren, Arkansas
August 2005 – April 2006
Take care of children’s daily needs, interact and form relationships with parents, family style dining, create and implement lesson plans, keep up with each child’s milestones, bottle feeding, diaper changes or patty training, continue customer service training annually, keep records for each child
Sears
Sales associate
Monticello, Arkansas
July 2004 – August 2005
Greet customers, wait on customers and help with their needs, learn merchandise, stock merchandise, sell extended warranties, order merchandise for customers, inventory, answer calls and research inventory online for customers, responsible for my individual cash register, take payments
•Served 85 - 95 customers per day with 100% accuracy compared to 70 customers a day for my peers
•Excellent customer service skills and positive attitude as demonstrated by receiving employee of the month in four consecutive months
Child Development Center
Childcare provider
Dover, Delaware
February 1999 – June 2004
Take care of children’s daily needs and form a relationship with the parents, family style dining, create and implement lesson plans, continued customer service training, CPR AND first Aid training annually, diaper changes or potty training, bottles, maintain safety of the environment for the children
Burlington Industries
Verdol Operator
November 1999 – April 1992
Take care of and maintain 2 machines, meet production daily, keep machine operating as much as possible, report any breakdowns to the mechanics
McKeiver Pharmacy
Retail sales associate
February 1992 – July 1994
Wait on customer, take calls from doctors offices and customers, stock merchandise, sell merchandise, do inventory, clean the store, count the register down daily, deliver prescriptions
Self employed
House cleaner
October 2019 – May 1991
Clean houses, organize, spring cleaning, inform clients of products that are low
Professional Skills
Customer care: Advanced
Sales: Expert
Organizational skills: Expert
File Management: Advanced
Scheduling: Advanced
Business intelligence: Advanced
Housekeeping: Expert
Cleaning: Expert
Child care: Advanced
Cash handling: Expert
Cpr: Expert
Call center: Advanced
Computer Entry: Advanced
Janitorial: Expert
Microsoft office: Intermediate
Customer service: Expert
Languages
English: Fluent
References
Jeff Eades
Friend
Penet Construction
4269 Salt Creek Road
Benton Arkansas
David Joseph
Friend
824 East 1st Street
North Little Rock Arkansas
Wayne Peacock
Friend
427 East Godbold Street
Monticello Arkansas
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