Customer Service Representative and merchandiser
Resume:
Vickie Hurst
Customer Service and Merchandising
Thomasville, GA 31757
*********@*****.***
I have several years of experience in problem solving and handling Inbound Calls. Authorized to work in the US for any employer
Work Experience
Inventory Specialist
WRG INVENTORY AND TORI'S SERVICES - Thomasville, GA 2000 to 2014
Count all merchandise in store and reconcile with store account Customer Service Representative
American Express - Plantation, FL
1991 to 1998
Solving Cardmembers disputes with domestic and international Businesses Office Manager
CUSTOM PROPERTY MANAGEMENT - Fort Lauderdale, FL
1990 to 1991
Rearrange items to fit a schematic and remove deleted items
• Processed payments
• Processed billing and collections on a daily basis
• Managed team responsibilities
• Responsible for outgoing communications
Customer Service Representative
Walmart - Tallahassee, FL
1987 to 1990
Schedule cashier shifts keep all registers running smooth. Open and close store. Count out all registers Education
Associates Degree in Business
Thomas Area Technical College - Thomasville, GA
April 1983 to 1985
Associate in Business
Skills
• Inventory Control (10+ years)
• Balance Sheet Reconciliation (10+ years)
• Bank Reconciliation (10+ years)
• Financial Report Writing (10+ years)
• General Ledger Reconciliation (10+ years)
• Accounts Receivable (3 years)
• Accounts Payable (3 years)
• Merchandising (10+ years)
• Account Reconciliation (10+ years)
• Customer service (10+ years)
• Auditing
• Office Management
• Planograms
• Problem-solving
• Flexibility
• Team Work
• Reliability
Awards
Customer Service Representative of the month
Certifications and Licenses
Associates Degree
Present
Assessments
Customer focus & orientation — Highly Proficient
March 2021
Responding to customer situations with sensitivity Full results: Highly Proficient
Retail customer service — Proficient
March 2021
Comprehending and responding to retail customer needs Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
I have worked for many Merchandiser companies thru the years. Also Customer Service experience. I enjoy helping people.
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