Claudia Petty, A-CSM, CSPO
**** ******** ***** *******, ** 22030 703-***-**** *************@*****.***
Objective
Technical scrum master, product owner and software developer with 12 years of hands-on experience in the successful implementation of agile frameworks which result in workflows and patterns that support high-performing teams, dynamic products, delighted customers and optimization of business goals.
Skills & Abilities
BUSINESS
Scrum, Kanban, Lean, XP, BDD, SAFe, Nexxus, MVP, daily standup, backlog refinement, product owner coaching, team coaching, sprint, planning, sprint review, sprint, retrospectives, cumulative flow chart, time in cycle, lead time, velocity, Jira, Confluence, Jazz, Miro, Word, Excel, PowerPoint, Visio, Docs, Sheets, Slides, design thinker, User Story coach, creating visualizations, powerful questions, IT business strategy, IT business governance
TECHNOLOGY
HTML, CSS, SASS, JavaScript, Typescript, Bootstrap, NGX-bootstrap, flexbox, CSS grid, React, Angular, jQuery, handlebars, Node, Express, JSON, API response handling, Ajax, SQL, MongoDB, GitHub, Git Bash, Draw.io, MS Paint, algorithms, data structures, front end web application development, database design, requirements interview techniques
Education
·Information Systems Management BS; UMGC
·Full-Stack Web Development Certificate; George Washington University
·CSM, A-CSM, CSPO; Scrum Alliance
·ISTQB-CTFL; ASTQB GIAC GSEC; SANS
Experience
Front End Developer, CGI, 08-2020 to current
·Agile front-end developer on a high performing, self-organizing team
·Analyze functional and business details to write clear and testable user stories
·Support Quality assurance in setting up developer environment and use automated tools for testing
·Develop clean reusable, readable code for a simple and beautiful user experience
·Work with data team to write queries and do data migration in a framework that support micro-services
·Communicate and collaborate with all areas of business and with customers in demos and reviews
Academic Sabbatical, 2019-07 to 2020-08
·Attended and completed Full Stack Web Developer certificate at The George Washington University
·Completed undergraduate degree; University of Maryland (Global Campus); Bachelors of Science in Information Systems Management
Scrum Master, The Washington Post, 2017-12 to 2019-07
·Scrum master servant leader for engineering
·Mentor multiple project teams in adoption of scrum roles, values, and ceremonies
·Established full Kanban solution for requests and issues teams
·Adapt scrum for development-oriented product initiatives
·Adapt scrum for software development team (client, web)
·Facilitate engage teams at all level of communication
·Track and manage product backlog, burn-down metrics, velocity and task break-down
·Product backlog support for grooming, estimation, forecasting and planning for increasing team velocity in sprints
·Support the agency transformation by communicating key performance indicators
·Promotion of scrum and agile principles which has led to companywide revolution of work styles
·Lead for brown bag scrum sessions with scrum masters from other teams to support knowledge transfer and idea sharing
Scrum Master, Primescape Solutions, 2015-12 to 2017-12
·Support the Office of the Comptroller of Currency in agency wide transformation from waterfall to agile
·Mentor multiple project teams and team members in the adaptation of agile including dev team members and product owners
·Adapt Kanban for operations team (help desk)
·Adapt scrum for administrative support team for COTS product custom solution (client, web)
·Adapt scrum for software development team (client, web)
·Lead and engage teams in agile ceremonies
·Track and manage product backlog, burn-down metrics, velocity and task break-down
·Product backlog support for grooming, estimation and planning for increasing team velocity in sprints
·Support the agency transformation by taking part in sharing team metrics moving forward into a scaled approach
·Support contracts by participating in and leading interviews for new scrum masters to enhance other transforming teams
·Lead brown bag scrum sessions with scrum masters from other teams to support knowledge transfer and idea sharing
Systems analyst/QA Engineer, CGI, 2008-07 to 2015-10
·Business analysis support and test engineer for a large in-house developed product for Army Sustainment Command
·Testing and requirements support for web, mobile and Windows products
·Facilitate communication and success for development teams on special projects
·Requirements development and approval with stakeholder and management team
·Technical writing in software design documents
·Full life cycle testing; functional, system, regression testing
·Defect management
·Maintain test plans, cases and scripts
·Led component inspection meetings by providing demonstration of acceptance criteria