Call Centre Office
Resume:
Pe NTOMBOSINDISO NCAMISO
@ snesh$***@*****.*** & Expertence
& 07980525920653636798 > Prefered Provider Negottor PP8) “iy 2008
* *** **** ****** **** eenveagent September
Mosher > Answering inbound calls 2010
Port Elizabeth Checking on the systemif the customer stil has optical
4 Skills benefits
Microsoft Office Communication Very customer detain
Typing > Lega call
4 Reference © Helping the optometrists by checking over the phone
why is the clients claim not payed
Me Leticia Kouta -"PPN*
Call Centre Supervisor wns Apiil 2014
‘041*******/076******* Technical supporteall centreagent ‘August
> Answer incoming phone eallsand provide 217
MrYongema Mtwa-"WNS" support tocalle experiencing computer problems of al
Technica support Supervisor fina
Troubleshooting
me Pov ‘ ‘Submit service request
‘Supervisor - " ”
o17096s4se © Maintain database
© Respond tohelp request
“= Language ren
English fina, Wit and speak ‘Testing customers Telkom landline of is faulty or not
Isixhosa Read, write and speak Lega fault
2 Personal Details -
> Freddy Hirsch 2017-2019
bate of Birth : 1989 August 10 feceptionet
Marital Status : Married © Answering calls
Nationality ‘South African, © Housekeeping
Welcoming visitors
Handling queries and complaints via phone, email and
‘general correspondence
Diary management abd managementof meeting rooms
‘Transfering calls as necessary
‘© Education
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