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Customer Care Manager

Location:
Kampala, Uganda
Posted:
March 18, 2021

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Resume:

MASOLO LAWRENCE

KIDOWA BUILDERS LIMITED

P.O.BOX 6039, KLA

08TH MARCH 2021

HUMAN RESOURCE MANAGER

FOOD FOR THE HUNGRY UGANDA

KAMPALA

Dear sir /madam,

RE; APPLICATION FOR THE POST OF LOGISTICS MANAGER

Iam writing to express my interest in the advertised position above at your Organisation .I hold bachelor of procurement and logistics management from Kyambogo University and also professional CIPS diploma in procurement and supply and other short course training as related to my work of procurement and logistics as indicated in my cv

My extensive training in procurement and logistics makes me a suitable contender for that post

My training in coordinating procurement and logistics of the firm has instilled in me the ability to provide support to all the organization operational personel, materials and devise and maintain logistics and procurement procedures to facilitate movement of materials and personnel. I have had experience of working with warehouse supervisors, tally clerks to maintain daily schedules of anticipated goods movement both inwards and outwards. Additionally I have strong understanding of strategic sourcing and supply chain management including forecasting, planning and inventory control.

With my exceptional communication skills and interest in Organisation development, Iam positive that I have much to add to the Organisation, I will appreciate your time for reviewing my resume and I will be grateful if am called upon to be part of you.

Thank you for your time and consideration

Yours faithfully

MASOLO LAWRENCE

CURRICULUM VITAE

PERSONAL DATA

NAME : MASOLO LAWRENCE

DATE OF BIRTH : 14TH OCTOBER 1985

SEX : MALE

NATIONALITY : UGANDAN

MARITAL STATUS : MARIED

RESIDENCE : SEETA- MUKONO

TELEPHONE : 077******* / 070*******

EMAIL : ******.********@*****.***

PROFILE

I hold a Bachelor’s Degree of Procurement and logistics management from Kyambogo University and CIPS diploma in procurement and supply with strong analytical skills, trustworthy, highly motivated and a hard working person.

I have got a high sense of duty and loyalty both professionally and privately. Extremely flexible and can easily adapt to the surrounding without compromising with any of my principles and responsibilities.

OBJECTIVES

To be in an organization that seeks ambitious and career conscious person where acquired skills and education will be utilized to a ward continuous growth and advancement.

EDUCATION BACKGROUND

YEAR

INSTITUTION

AWARD

2014 -2015

CHARTERED INSTITUTE OF PROCUREMENT AND SUPPLY (CIPS)

DIPLOMA IN PROCUREMENT AND SUPPLY

2010 –2013

KYAMBOGO UNIVERSITY

KAMPALA

BACHELOR’S DEGREE OF PROCUREMENT AND LOGISTICS MANAGEMENT

2008 – 2009

ST PETER’S COLLEGE-TORORO

UGANDA ADVANCED CERTIFICATE OF EDUCATION

2004 – 2007

NABUMALI HIGH SCHOOL

MBALE

UGANDA CERTIFICATE OF EDUCATION

1997- 2003

KISWA PRIMARY SCHOOL

PRIMARY LEAVING EDUCATION

HEAD OF OPERATIONS

KIDOWA BUILDERS LIMITED

P.O.BOX 6039 KLA

2016 UPTO DATE

Duties and Responsibilities held

Provide support to logistics operations in order to ensure timely deliveries and advice to the team

Ensure up-to-date and accurate records of all logistics activities.

Procure goods and services following KBL standard practices and provide advice/negotiate contracts required by sub-office for goods and services.

Maintain up-to-date inventory assets, both capital and non-expendable assets.

Ensure compliance with legal requirements for vehicle use, including insurance, registration, licensing and taxation. Plan and organize the transportation requirements and plan best use of vehicles.

Represent KBL to service providers and government entities where required.

Maintain accurate and up-to-date records for all relevant logistics and procurement activity, enabling tracking and cross-checking of requests.

Coordinate with programming staff to determine the types of quantities of operations support, supplies and equipment that will be required immediately and over the long term to meet program objectives.

Prepare required regular, timely and accurate narrative monthly reports on activity to the General manager.

WORK EXPERINCE

SUPPLYCHAIN CORDINATOR

HIMA CEMENT LIMITED

P.O.BOX 7230

KAMPALA

2013 UPTO 2016

Duties and Responsibilities held

Reconciling receipts, sales, dispatches and transit by monitoring what is in the system and within depots to ensure there is proper reconciliation.

Ensure achievement of set truck turn around targets.

Filing and archiving all signed associated reports, invoices and statements including delivery notes.

Communication of Healthy and safety information and training to staff involved in the warehouse for example loaders, Drivers and cleaners.

Facilitate the shipping of products from one destination to another

Arrange transportation, schedule staff and orchestrate deliveries to meet customer demand with little to no delay

Tracking and Overseeing inventory of goods and vehicles

Continually reviewing freight costs,transportation rates and the prices of raw materials to keep costs down where possible

Preparing loads for shipment and avoiding quality control issues.

Making sure warehouse capacity is kept at optimal levels

Supervising of contractors (transporters, Drivers, cleaners and loaders) who over 80 workers to ensure safety, discipline, and good ethics are followed in the warehouse and the site at large.

STORES AND PURCHASING OFFICER

HARDWARE WISHES LIMITED

KIREKA-KAMPALA

JUNE 2012 –DECEMBER 2012

Duties and Responsibilities held

To submit and collect quotations from suppliers

To place orders for items from suppliers

To purchase materials directly which are urgent

To carry out regular stock take by submitting the weekly report in comparison to the purchase orders in place.

To ensure that materials being received are of right quality and quantity

To prompt transfer of received materials to the receptive ware houses for storage.

To appropriately and effectively manage the store space.

To keep stores clean and tidy at all times.

To organize stocks in stores to ease FIFO operations to avoid materials detoriation

To contribute to team problem solving and decision making

To accord customer care and services in line with company values

NATIONAL FORESTRY AUTHORITY KAMPALA

VOLUNTEER –PROCUREMENTAND DISPOSAL UNIT

FROM NOVEMBER 2011 – MAY 2012

Duties and Responsibilities Held

Facilitating display of procurement notices on notice boards Data entry into procurement system.

Preparation of purchase orders.

Assisting in Air ticketing for staff travelling abroad.

Supporting other departments.

Preparation of Documents for payment, submission to contracts committee.

Data handling and monitoring of inventory delivery as and when required.

Drawing up Call off orders for procurements under the frame work contract.

Making of minutes, memos, and letters for issue of solicitation documents.

Evaluation of bids for compiling a prequalification list of suppliers.

Making of evaluation reports for procurement of particular goods, services and works and records management

Preparation of solicitation documents, Local purchase orders, procurement records, request for quotations and proposal.

Working in liaison with finance department to prepare monthly procurement reports to submit to PPDA and weekly procurement activity reports for easy follow up by the user department and senior management members

Advising user departments on procurement issues as per the PPDA Act and Guidelines.

Ability to learn and follow procedure under minimum supervision. Self motivated.

Ability to learn and follow procedure under minimum supervision. Self motivated.

Achievements attained

Good analytical skills.

Cooperative with a spirit of team work.

Possess high level of sense of understanding and confidentiality.

Good communication skills and practices.

Good negotiation skills. Good marketing skills.

Knowledge about financial accounting

Ability to learn and adapt to new conditions.

Performing of company duties in a right way though no one is monitoring you.

Working as a team.

Learnt being proactive

Ability to learn and follow procedure under minimum supervision. Self motivated.

NATIONAL FORESTRY AUTHORITY- KAMPALA

INTERSHIP – DIRECTORATE OF FINANCE AND ADMINISTRATION /STORES

FROM JUNE – SEPTEMBER 2011

Duties and Responsibilities Held

Updating of stores ledgers

To carry out regular stock take by submitting the monthly report in comparison to the purchase orders in place.

To ensure that materials being received are of right quality and quantity

To prompt transfer of received materials to the receptive war houses for storage.

To appropriately and effectively manage the store space.

To keep stores clean and tidy at all times.

To organize stocks in stores to ease FIFO operations to avoid materials detoriation

To contribute to team problem solving and decision making

To accord customer care and services in line with company value

UGANDA YOUNG CHRISTIAN STUDENT

P.O.BOX 2886

KAMPALA (U)

28TH .AUG.2012

Duties and Responsibilities

To make the world in which the student is living a better and happier world to live in both spiritually and materially.

To strengthen the Christian Faith of the persons involved.

To bring deeper social and Christian awareness of the problems facing the world and provide solutions.

To build a solid and balanced personality in students, to enable them take a meaningfully place in society.

COMMUNITY MOBILIZER

RICHLAND AFRICAN INITIATIVE KAMPALA

1ST JULY2010 UP-TO NOVEMBER 2011

Duties and Responsibilities Held

Approach Parents and Children and sensitize them about the free bursary opportunities that we have, that are primary, Secondary, Tertiary, institutions and University bursaries and advising schools approach our offices so that we channel bursary students to them.

Assist Parents and students on choosing the best schools from our bursary list where we can allocate them for bursaries.

Identify schools and advising schools approach our office so that we channel bursary

CERTIFICATES ATTAINED

CERTIFICATE

PERIOD

INSTITUTION

Certificate in Emerging Issues in Procurement

3RD-7TH MARCH 2014

HIMA CEMENT LIMITED

Certificate in Warehouse and Inventory management Training

4TH-8THfebraury2013

HIMA CEMENT LIMITED

Basics in Computer Applications

13th may2010

URHP computer training school.

Basic Peer Counseling and Analysis Skills for the Young People

26th February 2011

Uganda Christian University Mukono

Certificate of Deputy Head prefect

7th October2007

Nabumali High School Mbale

Certificate of Church Representative

15th July 2007

Nabumali High School Mbale

PROJECTS UNDER TAKEN

Project : Investigating the effects of Multiple Sourcing on Production Effectiveness

Objective : To examine the impact of multiple sourcing on production effectiveness.

Case study : Mukwano Group of companies Limited Uganda.

INTERESTS

Community work

Sports

Reading

Traveling to new places.

Interaction with others.

LANGUAGE PROFICIENCY

LANGUAGE SPOKEN WRITTEN

English Fluent Excellent

Luganda Fluent Good

Lugishu Fluent Good

Kiswahili Good Good

Lugwere Fluent Good

Lusoga Good Good

REFEREES

Mr. JUMBA ISMA

Mobile Number 070*******

EMAIL .*********@*****.***

Mr Kibwota Richard

Head Procurement and logistics

Hima Cement Limited

Mobile Number 070*******

EMAIL .**************@*****.***

Mr. Zaid Shainah

Procurement Officer

National Forestry Authority

Mobile number: 070*******

EMAIL. Szaid.ntv.co.ug

Mr. Mwima Abdullah

Stores Supervisor

National Forestry Authority

Mobile number 070*******/075*******

EMAIL. ******.****@*****.***

DECLARATION

I therefore certify that the information given above is true and reliable

.



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