Customer service--communication and listening, accuracy.
Resume:
ND, *****
******@*****.***
HANNAH SHEARMAN
SUMMARY
Energetic and motivated, with a 6 year background in Customer Service. Core competencies include actively learning and applying new skills to the job, as well as excellent time management and communication skills. Handles tasks with accuracy and efficiency.
EDUCATION
Dulaney High School — General Studies
HIGH SCHOOL DIPLOMA
Lutherville-Timonium, Maryland Started 2011 - Graduated 2015
Community College of Baltimore County — General Studies
ASSOCIATE’S DEGREE PROGRAM
Essex, Maryland Started 2017 - Current
EXPERIENCE
Target — Style Consultant
JUNE 2017 - PRESENT
●Keep a clean and organized store.
●Maintain visual displays by ordering and cleaning shelves and racks.
●Assist customers with shopping.
●Listen to and resolve customer complaints.
Brightview Senior Living — Dining Server
FEB 2016 - APRIL 2017
●Check with customers and ensure that they are enjoying their meals, and take action to correct any problems.
●Take orders from customers for food or beverages.
●Take steps to ensure the customers’ safety.
Papa John’s — Delivery Driver
OCT 2016 - APRIL 2017
●Listen to and resolve customers’ complaints.
●Collect money, make change, and record transactions.
Macy’s — Seasonal Visual Merchandiser
OCT 2015 - DEC 2015
●Plan commercial displays to entice customers.
●Dress mannequins for displays.
●Keep a clean and organized store.
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