Manager Assistant

Curriculum Vitae

PERSONAL DATA

Name: Roula E. Gholmieh

Phone number: 0096178/880280.

Nationality: Lebanese.

Email: ********@*****.**.**

Introduction:

I am literate of a Master degree in management (MBA in organizational management-UQAC-Canada); several jobs through the years sharpened my skills.

I was Assistant to the General Manager for Business Development, Relations with pharmaceutical companies creating Medical Brochures for patients, production of Medical Content required by pharmaceutical companies and management of events with specialized Doctors and Professors and International lecturers. I was responsible as well for the operations, sales and Business development for GCC, Arab countries and Lebanon, CRM management system, Business development operations, Human Resources Management;

I have worked as a Sales manager and previously Senior Product Specialist for a pharmaceutical company; I was responsible for Stem Cells storage at a Bio Bank in UK; I have negotiated contracts with clients, I have developed great experience within the scientific and research, cases studies and treatment with Stem cells therapy.

I have also worked in a hospital for eleven years; This experience have helped me to gain a great deal in the field of management as Director of nursing, human resources and training supervisor of Staff as well as quality management director, applying the standards and creating all the hospital committees, managing the committees and coordinating with all the hospital Departments.

In the quality management, I had a training for ten months with the Australian OPCV team (Overseas project Corporation of Victoria) supervised by Dr Gareth Goodier, learning the concepts and rules in quality management.

Since that time, I became a control officer and the coordinator of the committees and the occupational health and safety officer at the same time.

I was also responsible for the medical record committee; I supervised directly the medical record and archiving department.

I have worked 6 years in the management and have prepared for three successful accreditation of hospitals (ISO) surveyed by the Lebanese ministry of health. These three accreditations were very successful and brought better image and improved the quality within the hospital.

I’ve worked also in the operating theatre for five years; I was responsible for the orthopedic room surgery and also different types of surgery within the department.

Finally I worked in an insurance company, Med Net (GlobeMed), for three years, I learned quality assessment; I was responsible for the operations in the claims center department and medical cases study for approval.

EDUCATION:

2007: MBA “Management of organizations”- ISEC-UQAC Canada :

Organizations’ Strategies

Organizational Communication

Diagnostic and problems’ resolution

Creativity and negotiation

Organization’s Environment

The enterprise and the globalization process

International commerce and Marketing.

Patterns of work organizing and efficiency productivity

Management of technological innovations

Financial management

Seminar of entrepreneurship

Intervention Project

Project report

Thesis: Marketing focus and problem resolution.

2001: Competency in English from ALLC- University of Michigan

1996: BS: Bachelor in Nursing sciences- Lebanese Governmental University.

2018 till now: Food Inspector.

Several Certificates and Training.

LANGUAGES SPOKEN AND WRITTEN:

Arabic-French and English

COMPUTER SKILLS:

Microsoft Office (Word, Excel, Power Point), internet surfing and online research, CRM, Applications.

PROFESSIONAL EXPERIENCES:

05.04.2015 till September 2016: E-Medical/consultancy agency: Assistant GM For projects with pharmaceutical companie and Business development,sales for GCC and Lebanon, Customer Relations management CRM and operations management.

23.09.2013 TILL 23.01.2015 Sales Manager at Mirage MRG- S.M: Material for hotels and supplies for hospitals.

09/08/2007 till 02/09/2013: Senior Product SPECIALIST- F.H.T UK. Product: Cord blood Stem cells banking (storage of cord blood in UK LAB). Customers relations, negotiation of contracts, team management, Doctors realations and marketing of the product.

10/01/2002 till 04.05.2007: DON: Responsible of management of all nursing managers and departments, Administrative Director including human resources management, and Quality Management at AbouJaoude Hospital, Recruitment of staff - Prepared for three successful accreditation of hospitals (ISO) in Lebanon monitored by the Lebanese Ministry of Public Health.

22/12/2001-10/01/2002:Quality Manager-Accreditation of hospitals (ISO)

01/05/1994-31/10/1996 Med Net Insurance Position:

Hospital and claims center coordinator, approval of

claims and visas; Review of hospitals invoices and

claims control.

Training post-graduation: From 1996 till now:

Infection Control:

"Preceptorship Workshop" Dec 23,2005- AUB-ANCC.

"9ème congrès annuel du C.L.I.N de l'HDF": Oct 21-22,2005-USJ.

"Quality, Safety and Infection Control": June 15-17,2005-University of Hamburg-Eppendorf and Arab Hospitals Federation.

"8ème congrès annuel du C.L.I.N de l'HDF": Oct. 22-23,2004-USJ.

“7ème congrès annuel du C.L.I.N de l'HDF": Oct 17-18,2003-USJ.

"Intensive course in Infection Control": Jan 29-31,2003- Henkel Ecolab.

"The International Standards of Sterilization ":Dec 6,2003 3M Health Care.

“Contrôle Des Infections Nosocomiales": Oct 22,2003 Syndicate of Hospitals.

“Contrôle Des Infections Nosocomiales": Dec 10,2003 Syndicate of Hospitals.

“5ème congrès annuel du C.L.I.N de l'HDF": Oct 19-20,2001- USJ.

“4ème congrès annuel du C.L.I.N de l'HDF": Oct 27-28,2000-USJ.

Nursing:

" 1er Congrès International 'La Profession Infirmière au XXIe Sciècle" May 4-6,2006- USJ.

"Emergency Prepardeness Workshop" March 21,2006-AUB.-ANCC.

" Preceptorship Workshop" Dec 23,2005- AUB-ANCC.

" Radio-Oncologie" Nov 12,2005- Institut Gustave-Roussy, Paris-France.

"Centennial Nursing Conference 100 years of Nursing Education at AUB"- Continuing Education Certificate-June 30 July 2,2005-AUB.

"Post-operative Pain Management" April 22,2005-Bristol-Myers Squibb.

"Sharp Safety" April 4,2005

" Wound Management" Feb 23,2005- Jhonson & Jhonson.

"Quality Process in Nursing" July1,2004 Syndicate of Hospitals.

"Quality Process in Nursing" Sep 29,2004 Syndicate of Hospitals. "Nursing Process" April 21,2004 Syndicate of Hospitals.

"Quality Process in Nursing" Dec 17,2002 Syndicate of Hospitals.

And many other……

*All References are available upon request.

Curriculum vitae

Roula Gholmieh

Beirut 00961 78/880280.

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