Cash Handling Customer Service
Resume:
Michele Dent
Jefferson Parish, LA
***********@*****.***
Authorized to work in the US for any employer
Work Experience
Cashier/Customer Service
Mercedes-Benz - New Orleans, LA
January 2019 to Present
Record receipts,delivery of change and other transactions throughout the shift.Reconcile payments received with invoiced amounts and prices of parts. Explain service technicians' recommendations, repairs and other actions to customers.
Supervisor
Treasure Chest Casino - Kenner, LA
November 2017 to Present
Supervise and monitor employees during their shift, handle customer complaints and issues. Work an assigned window/bank if needed
CMS Teller
Loomis Armored US, LLC - New Orleans, LA
August 2016 to March 2017
Open and verified contents of shipment against receipt, separated checks and currency,counted & verified each shipment, prepared deposits slips, prepared change orders, and performed additional duties as assigned
Supervisor
Churchill Downs - Kenner, LA
December 2009 to August 2016
Responsibilities
Execute monetary transactions for guests maintain an accurate balance count of company assets while providing excellent customer service
Accomplishments
A very large impact you have different types of people coming at you with different situations and complaints.
Skills Used
Excellent customer service skills
Trusted Agent
MorphoTrust USA - New Orleans, LA
September 2009 to April 2013
Performed electronic fingerprinting functions according to the commercial, state, or federal customers,assisted team members to achieved program objectives and requirement. Obtained customer fingerprint images & captured biometric information to meet or exceed program standard, verified customer identity and scanned required documents into database system Proof Operator
Whitney National Bank - New Orleans, LA
September 2004 to March 2010
Processed bank transactions such as deposit slips,withdrawal slips,and checks. Used automated proof machines to encode and endorse deposits & checks
Commercial Teller
Hibernia National Bank - New Orleans, LA
January 1990 to March 1994
Opened and verified contents of shipment against receipt separated checks and currency counted and verified each shipment, consolidated multiple location customer deposits,prepared deposit slips,prepared change orders, and performed additional duties as assigned Education
Diploma in General studies
Alcee Fortier Sr High School - New Orleans, LA
1980 to 1984
Skills
• Cash Handling
• Customer Service
Additional Information
I have over 15yrs of cash handling and customer service skills.I'm a very organized person, my organizational skills allows me to process a large volume of work.
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