Medical Administrative Assistant
Resume:
Hala Akef Malhas
Mobile +962-*********
Email **********@*****.***
Nationality Jordanian
Education
**** – 2015 bachelor’s degree in Logistics Sciences, German Jordanian University in Madaba, Jordan
– GPA: Good
2013 – 2014 Exchange student at the University of Applied Sciences in Luebeck Germany
(Hochschule Luebeck)
1998 - 2010 Rosary Sisters School in Amman, Jordan Degree: National Jordanian System (Tawjihi)
Professional Experience
Dec. 2019 - Present
Feb. 2018 – Oct.20
Monitoring, Evaluation and Learning MEL officer at Naua (Initiative of the Crown Prince Foundation)
Key Responsibilities:
Conducting participatory monitoring activities.
Develop and use simple and value-adding monitoring strategies and tools. Regularly undertake field monitoring visits for volunteering activities. Ensure accurate data collection, data entry and upload as well as basic analysis of information.
Undertake reporting responsibilities ensuring coherence with existing reporting requirements.
Identify and formulate MEL findings, lessons learned and recommendations and avail results for decision-making processes and further project development. Work closely with the program teams, conducting any monitoring activities for CSOs and initiatives.
Build and maintain good working relations with program staff. Support the implementation of quality assurance mechanisms and monitoring checks Responding to questions and requests.
Follow up on the team’s responsibilities, reports and field visits. Collecting success stories from individuals and CSOs. Assisting in technical testing to further insure public profile of the platform. Plan implementation strategies
Program Coordinator at Operation Smile
Key Responsibilities:
Recruit and build appropriate teams of medical volunteers and run well coordinated missions and run other medical programs.
Responsible for all of the procurement and logistics associated with Operation Smile programs.
Develop and plan a mission budget and make fiscally conservative decisions while ensuring patient and volunteer safety and the overall success of the program. Develop and update a 5-year strategic plan for programs in Jordan. Plan execute/lead missions within Jordan (fact find, patient recruitment, NGO and CBO (Community-Based Organization) partnerships, hospital relation building, mission execution).
Manage and keep on file the participation of medical volunteers in missions outside Jordan, assisting with logistics (flights/visas/paperwork) and keeping track of their travel.
Manage patient recruitment, public awareness campaigns, and ensuring up to date patient data in preparation for medical missions.
Assist in creating networks and support to ensure smoothly run, safe, and cost- effective medical missions with new and existing private and corporate partners. Work with incoming media who may be a part of mission teams. Provide feedback on all media coverage to the OSI Communications Department. Provide accurate reports on programs to help plan and develop future ones and to provide feedback to our sponsors and volunteers.
May.2016 - Feb.2018 Administrative Assistant at GIZ, Jordan Key Responsibilities:
Providing administrative and office support activities for the project. Financial administration.
Monitoring and following up the vehicle logbook, project car insurance, license and maintenance, etc.
Organizing of meeting and events.
Keeping Inventory according to GIZ Rules and Regulations using the related GIZ software system
Handling procurement of goods & services up to certain limit in accordance with GIZ guidelines
Support in following up on the project’s contracts, and procurement requests for payments, by assuring an effective communication with the GIZ country office administration
Supporting travel arrangements and settlement of travel expenses Support the project in IT security and data protection according to GIZ rules and regulations
March.2015 – May.2016 Kuehne and Nagel
Sea Freight Export Officer
June.2015 – Mar.2015 Internship at Samsung Electronics, Jordan Supply Chain Coordinator
March.2014 – Aug.2014 Internship at Spielbau GmBH, Germany Marketing Trainee
May.2013 – July.2013 Internship at DCP, Jordan
Logistics Trainee
Skills & Certificates
Computer Skills Microsoft Office
Teamwork, Quick learner, performs well under pressure, multitasking, Time Social Skills Management, Communication skills.
Certificates Advanced Microsoft Excel – Dec. 2019
ADMEAL – Jan. 2021
(Analysis, Data, Monitoring, Evaluation, Accountability and Learning) Languages
Arabic Native proficiency
English Full professional proficiency
German Intermediate working proficiency
French Basic Level
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