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Medical Office Staff

Location:
Concord, NC
Posted:
March 18, 2021

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Resume:

Kristin Dombroski

Concord, NC *****

704-***-****

***********@*****.***

PROFESSIONAL SUMMARY

Dependable and organized Service Coordinator with six years of experience supporting patient and provider needs. Strong history of managing a high-volume workload while meeting hard deadlines in a fast-paced environment. Recognized for outstanding interpersonal, client and professional communication abilities.

SKILLS

Clinical Documentation

Training and Development

Time Management Efficient

Highly Motivated

Detail Oriented

Interpersonal Skills

WORK HISTORY

IR SERVICES COORDINATOR 02/2011 to CURRENT

US Radiology Concord, NC

Processed new office referrals to correct agencies within 24 hours of receiving notice.

Work closely with referring providers to ensure excellent patient care.

Completed all clinical charts for patients seen in clinic for multiple locations to include coordinating imaging, procedures and followup reminders for future appointments.

Accurately collected personal, billing and medical details for numerous patients per day.

Trained new employees.

Provided leadership, delegation and exceptional medical service in high-pressure situations.

Located, checked in and pulled medical records for patient appointments and incomplete charts.

Completed skilled administrative work to support all office staff and operational requirements.

Collaborated with VIR RADs to ensure working protocols best suited for patients and providers.

Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.

Supported providers in outpatient medical office through coordinating all administrative operations.

Obtained insurance authorizations for patients, when needed.

CNA 09/2012 to 03/2013

Maxim Healthcare Salisbury, NC

Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.

Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.

Obtained client medical history, including medication information, symptoms and allergies.

Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.

EDUCATION

Business Administration

Rowan-Cabarrus Community College, Salisbury, NC

High School Diploma 06/2009

Central Cabarrus High School, Concord, NC

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