project manager
Resume:
POOJA MENDA
*************@*****.***
Professional Summary:
Around 8 years of professional experience in the software and Telecommunication industry leading cross-functional teams and projects following Agile and traditional/hybrid project delivery methods (SCRUM, Kanban, Plan Driven) both with in-house and offshore teams.
Created Current Process Flow as-is process Future Process Flow to-be process using MS Visio.
Good knowledge in gathering Functional Requirements, Fit-Gap Analysis, Design, Configuration, Change Management, Risk Assessment, End-User Acceptance Testing, Product Development and Quality Assurance.
Executed multiple assignments in Application Implementations, Functional testing, and Process consulting for PeopleSoft suite of products.
Managed the team and tasks as well as schedule using Team Foundation Server (TFS).
Working with Product owner On Artifacts like Product Backlog, Sprint Backlog, Sprint Burndown, Release Burndown.
Proficient in developing Use case scenarios to enable design and development of applications using tools like Rational Requisite Pro, JIRA and Version One based on the SDLC methodology.
Experience providing training to development teams on how to track, plan and analyze using JIRA.
Hands - on with creating solution driven views and dashboards by developing different chart types including Heat/Tree/Geo Maps, Line/Bar/Pie Charts, Scatter Plots, and Bullet Graphs in Tableau Desktop versions 7, 8 and 9.
Extensive experience in Tableau Enterprise Environment and Administration.
Coordinating and tracking all projects for seamless releases using Project Management System JIRA, Source Code Management System SVN and Document Management System SharePoint.
Worked on developing SQL queries using Oracle, SQL Server databases.
Introduced the Agile SCRUM process for the Risk Data team and utilized Microsoft Team Foundation Server (TFS) to manage the team's software development lifecycle including deriving product backlog items, assigning sprint work items to developers and conducting sprint planning meetings.
Established Best Practices for Enterprise Tableau Environment and development processes.
Experienced in troubleshooting and performance tuning of reports and resolving issues within Tableau Server.
Self-motivated, excellent technical writing and oral communication skills, Strong analytical problem-solving skills.
Core Competencies:
Product/Project Management
Process Improvement
Strategic Planning
Automated/Manual Testing
Process Documentation
Streamlining Efforts
Quality Assurance
Documentation Skills
Agile/Scrum Methodologies
Product Development
Prioritizing/Multi-Tasking
Project Status
Project Budgeting
Performance Testing
Professional Experience:
Google., Mountain view CA Jan 2018 - Present
Project Manager
Responsibilities:
Develop and maintain key relationships with all impacted business areas
Excellent communication skills- both written and oral to effectively communicate project mission and issues.
Create and lead initiatives for special projects, developing a greater understanding of system and environmental issues in the process
Contribute to final decisions regarding the readiness of production installations
Excellent communication skills, leadership competencies, and high level of emotional intelligence
Experience working in an Agile Scrum environment or good familiarity with the Agile methodologies
Supported the management and proactive mitigation of project issues and risks by assisting in the analysis and resolution of trigger events.
Extensive experience in delivering Migrations, Customized in-house Data warehouse systems.
Supports the compliance of project plans by following policies and procedures.
Strong decision making and independent thinking.
Provided ongoing support to project personnel by regularly communicating with project team members to ensure schedule data and changes are accurately interpreted and accounted for.
Provided real-time updates to Project Managers regarding scheduling conflicts and budget disparities.
Works effectively with others to remove delivery team roadblocks
Schedules and run sprint related meetings
Tracks the progress of stories throughout the Sprint and release
Negotiates scope changes with the Product Owner Team based on Sprint results
Responsible for the evaluation and appropriate mitigation of team risks
Ensures that the process is followed, including issuing invitations to daily scrums, sprint reviews, and sprint planning and sprint retrospective
Supported the product owner with grooming and maintaining product backlog and working with the team.
Advocated for quality and the customer experience to ensure customer satisfaction and gain referrals.
Collaborated with QA peers on test case reviews and continuously improved test approach and design.
Proactively communicated any risks, design and quality issues, or increases in scope/time required to ensure projects remained on track.
BMW Financial Services, Ohio Nov 2016- Dec 2017
Project Manager
Responsibilities:
Facilitated meetings with business leads and setting up meetings with agendas and follow-up with minutes.
Responsible for initiating, planning, executing, controlling, and closing complex application and system implementation projects using a formal project management methodology.
Managed multiple projects of moderate size concurrently and Involved in the development of strategic plans for projects of high business complexity.
Developed detailed plans and schedules and Monitors project metrics for significant deviations in quality, cost, or schedule.
Assisted in establishing and improving project management methodologies, procedures and policies.
Lead individuals on the project teams and provides feedback on performance to their leaders.
Ability to manage multiple assignments.
Managed ALL functional data elements for the Customer team.
Experience in working with Tableau Desktop, Tableau Server
Managed the development and implementation process of services involving departmental or cross-functional teams focused on the delivery of new or existing projects.
Worked on problems of diverse/broad scope where analysis of data requires evaluation of identifiable factors. Determines methods and techniques for obtaining solutions.
Excellent communication skills- both written and oral to effectively communicate project mission and issues.
Interacted with senior internal and external personnel. Monitors the project from initiation through delivery.
Assembled project team, assigns individual responsibilities, identifies appropriate resources needed, and plans and develops schedules to ensure timely completion of project.
Retail Next - San Jose, CA Dec 2015- Oct 2016
Project Manager
Responsibilities:
Led project level technical data architecture activities like management, storage, security, access, navigation, movement, and transformation of data, test data management.
Maintained and updated the high-level infrastructure project portfolio and assist with budget development and updates for I.T. infrastructure projects.
Involved in gathering information from the stake holders about their existing IVR based system, and then implementing the compression speech technology to enhance storage and quality of speech.
Facilitated meetings with business leads and setting up meetings with agendas and follow-up with minutes.
Support projects that utilize internal and external personnel, contract firms, and partners Support combination product development programs utilizing structured, systematic methodologies to meet cost and schedule objectives
Managed multiple projects of moderate size concurrently and Involved in the development of strategic plans for projects of high business complexity.
Strong decision making and independent thinking.
Prepared the Infrastructure Portfolio Review meetings on a monthly basis by scheduling meetings, updating project status reports for management review.
Compiled and reconciled key balancing processes for week-and-month-end financial reports.
Developed detailed plans and schedules and Monitors project metrics for significant deviations in quality, cost, or schedule.
Assisted in establishing and improving project management methodologies, procedures and policies.
Lead individuals on the project teams and provides feedback on performance to their leaders.
Implemented Project Management Office policies, procedures, and methodologies.
Oversees client/customer relations to ensure that service expectations are developed and met.
Oversee developing, implementing, and maintaining unit tests of database programs.
Sutherland Global Services - India Feb 2014 – Dec 2014
Project Manager
Responsibilities
Assume overall and personal accountability for successful execution of the project, drive the project from the front customer facing to deliver quality solution within timeline
Manage Project Stakeholder Relationship, identifying and prioritizing their needs, issues, requirements
Facilitate and participate in devising project planning, effort estimations and schedule preparations for the Project / Release.
Monitor and manage project financials
Participate in the Resource Management process, working very closely with the customer managers and the PMO, make resource forecast and preparing staffing plans based on the effort estimates, acquire and allocate resources while ensuring profitability, prepare application wise capability maps for resource skill mapping and training requirements, implement cross-training, manage onsite offshore ratio
Prepare Communication Plan. Participate / conduct status meetings with the customer and the respective project teams. Facilitate Program level Project Dashboards and prepare daily / weekly status reports, make project presentations to senior management, prepare enterprise level red yellow green status heat maps with corrective action plans for application and release wise status
Facilitate and participate in knowledge management, leverage knowledge repository using the tools and processes within Citadel. Organize Knowledge Sharing sessions, for team's personality development and knowledge building, widespread project learning and best practices.
Participate in the overall productivity tracking and analysis and corrective action planning
Identify strategies for risk mitigation, crisis management, participate in defining escalation paths and communicate them to all the stakeholders
Resolve conflicts and make timely decisions, motivate the team and maintain high morale, develop a cohesive work force to achieve the objectives of project
Client: Genpact, India Jun 2012 - Jan 2014
Junior Project Manager
Responsibilities:
Worked closely with clients and internal teams to elicit and document business and functional requirements.
Supervised day-to-day operations working directly with PMO, created Project Status Reports, statement of
work (SOW) and tracked action items to meet deadlines, standards and cost targets.
Collaborated with cross functional teams to accurately execute modular designs
Assisted with weekly Replenishment reporting, customized weekly category reports to fit supplier needs and business focus.
Participated in quality assurance testing during the development phase and go-live.
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