Life Insurance Administrative Assistant
Resume:
Annette L. Bell
Raytown, Missouri 64133
Summary
Knowledgeable and dedicated customer service professional with extensive experience. I am a solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Motivated professional well-versed in building productive relationship, resolving complex issues and winning customer loyalty.
Education
Electronic Computer Programming Institute Computer technician, Data Entry, 1984-1985
Southeast High School High School Curriculum 1978-1982
Experience
Farmers Insurance March 2007-May 2019
Customer Service Representative Olathe, Kansas
My responsibilities include filing insurance claims when the insured or claimant call. Going over coverages with the insured and setting up repairs, rental vehicles. File tow claims & set up tow if needed. Issue insurance cards for the insured or family member.
Empire General September 2004-2006
Case Manager Overland Park, Kansas
Applying incoming checks to the proper accounts. Make sure all delivery requirements has been signed & dated by correct parties, then placing the policies in force. My responsibilities include issuing insurance policies and mailing them out to the agents.
Transamerica Life Insurance February 1996-July 2004
Administrative Assistant Kansas City, Missouri
My responsibilities include adding the New Business application into the system & depositing incoming checks to the proper accounts. Index the applications & documents into the system and route to the correct department. Issue and reissue insurance policies. Medical inquiries.
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