Manager Marketing
Resume:
JESSICA CATER
** *********** ***** ********, ******** R2J 4A4
MOBILE: 204-***-**** E-MAIL: adjzxa@r.postjobfree.com
Highly motivated, hardworking individual that enjoys interacting with customers in a team atmosphere. Experience as a business owner/franchisee for Student Works in the Winnipeg areas. Past experience in many fast-paced environments such as family style and big-chain restaurants. Avid sports player who also volunteers to coach players of all ages. Managing, directing, business planning, clientele experience, payroll planning, food preparation and serving skills in banquets, family restaurants and food chain restaurants. Cash experience with various machines and tills. Many leadership skills which contribute to my positive and enthusiastic attitude.
PREVIOUS WORK EXPERIENCE
January 2020-present RESIN BY J
Business Owner
Instagram: @resinbyj
Winnipeg, MB
Working with various live edge woods, boards and items to tailor to clients needs and businesses. I created this business to be able to express my artistic abilities and earn extra income for tuition.
Logo engravings for businesses
Live edge boards, tables and shelves
Resin wine glasses
Jewellery
Coasters with engravings
May 2020-July 2020 SOUTHWOOD GOLF AND COUNTRY CLUB
80 Rue des Ruines du Monastere
Winnipeg, MB
Server
During my brief time at Southwood I was shown various tasks in the restaurant industry from bartending, to serving, to being responsible for the beverage cart. I was able to harness various life skills on how to create the perfect experience in a high-end establishment such as this one.
Serve guests in a timely manner with proper etiquette.
Learnt a wide range of bartending skills while being responsible for serving indoor and outdoor clients.
Harnised many multitasking skills and learnt how to be proficient in serving with no hosts or bartenders.
Developed various life skills in interactions with clients.
Provided excellent service to all clients and made it a point to make each experience personable by either learning their names, or remembering various stories about their lives.
Was shown various POSI machines and phone techniques.
September 2018 – January 2021 ABORIGINAL YOUTH SUPPORT WORKER
New Path Forward Foundation
Leah Vinci – 88 Highland Park Drive
East St. Paul, MB
Job tasks include providing care for at risk aboriginal youth females, while creating a sturdy foundation for them to grasp the necessary life skills to be able to succeed throughout their journeys once out of care.
Ensure the safety of the youth in care at all times while on duty.
Advocates for the youth while respecting their rights and guidelines.
Engage and participate with the youth to ensure they have a stable family environment.
Provides notice to the foster parents and Child and Family Services when any concerns or issues arise with the youth.
Communicates verbally and in writing during and at the end of each shift on the behaviour of the youth to obtain clarity with the foster parents and Child and Family Services.
Communicates with Winnipeg Police and RCMP officers when crises arise that are outside of the guidelines of support workers to ensure the safety of the youth.
September 2018-February 2019 SMITTY’S
1919 Henderson Highway
Winnipeg, MB
Server
Learnt how to serve various types of guests, developed skills on POSI devices, made various drinks and ensured that each guest has an unforgettable experience.
Worked with various people to ensure that each guest felt at home and welcome during their visit.
Learnt all serving techniques and necessary steps to create the perfect guest experience.
Made various drinks and helped other servers when needed.
Completed all host tasks to help the guests be helped in a timely manner.
Sept 2016-Oct 2018 STUDENT WORKS PAINTING FRANCHISEE AND OWNER
Area codes: R2W, R2L, R3W, R2K, R2C, R2E, R2G & SELKIRK, MB
119 - 2455 Dollarton Highway
North Vancouver, BC
Senior Operator and Owner
Learnt how to run a successful business while developing many useful skills. Skills developed include: managing various types of employees, hiring the correct people for the work tasks at hand, phone clientele experience (booking work, solving client concerns, setting up estimates, conducting interviews, business to business bookings) and many practical life skills, all while maintaining a full university coarse load. I ran a very successful business, 2 years in a row, that helped me grow not only as a person, but in the business industry as well. In the past 2 years, I’ve managed to exceed $100,000 in sales by going door to door, marketing online, and through hard work and dedication. My goal to always put my clients and my employees first, made my business very successful in more ways than just financially. Leaving my clients with quality work to ensure utter satisfaction was and currently is my number one goal.
•Hiring the appropriate staff for the corresponding jobs.
•Phone experience dealing with scheduling estimates, objection handling clients, solving problems with the few unhappy clients received over the summer.
•Bi-Weekly Payrolls (paying painters, Bi-Weekly business planning meetings and collecting client cheques).
•Organizing painter’s schedules for two week periods or more prior to production.
•Dealing with customer complaints, fixing errors and strategizing plans to solve the unexpected problems when they occur.
•Running, managing, producing all booked work in an orderly and timely manner while marketing to continue obtaining work.
•Managing staff, clients, paint store details, marketers and production in an organized and detailed manner.
•Marketed in all area codes assigned which included door to door marketing, flyer dropping, mail letters, cold calling, on the phone calling, business to business calling, and in person marketing.
•Dealing with various types of clients, employees and business owners.
September 2018-May 2019 COLLEEN KUZYK
40 Agincourt Road
Winnipeg, MB
Court Stenographer
Learnt how to transcribe spoken or recorded court hearings into written form using specific equipment to produce official court transcripts.
Learnt how to do various transcripts for all court hearings.
Worked long hours behind the computer to ensure quality work is done.
Experienced a vast variety of computer skills.
Increased typing skills and multi-tasking skills.
August 2017-April 2018 RADISSON HOTEL
288 Portage avenue
Winnipeg, MB
Bartender and Banquet Server
Quickly trained in all positions of banquet serving. Learnt various methods of interacting with guests to provide the perfect experience for all clientele. Currently striving to become a bartender while being shown other aspects of banquets. Developed a vast array of experience with unionized environments as well as the level of hard work it takes to serve for long periods of time. Experienced in making all kinds of specialty drinks while entertaining the guests.
•Managing guests needs with what is available to ensure the guests have a perfect experience.
•Serving various types of clientele while utilizing my social skills to always have a satisfied guest.
•Bussing, organizing rooms, heavy lifting for long periods of time, set-up rooms in a precise timeline.
•Maintaining an efficient work ethic when times are slower.
•Managing time to ensure that everything is done for the specific timelines.
August 2014-February 2017 BOSTON PIZZA
1919 Bishop Grandin
Winnipeg, Manitoba
Hostess and Driver
Learnt all positions for hosting (phones, bussing, cash, expediting and day driver) and has begun to learn serving techniques. Dedicated hard worker, motivated, and continues to create the perfect guest experience.
Greets and seats guests.
Expedites the food to the guests.
Learned how to handle tough situations with frustrated, miss led, and intoxicated guests, in a positive way.
Learned new techniques for cash and till transactions, on top of previous knowledge from Tim Horton’s.
Finds new ways to maintain work efficiency whether busy or slow pace.
Dealing with various types of customers and employees.
Continues to improve work efficiency.
Experienced in training new hosts in an efficient manner.
Trained in driving for deliveries.
Experienced in bussing and answering phones.
June 2016-October 2016 NITE HAWK CAFÉ
Provincial trunk Hwy 44
West Hawk Lake, Manitoba
Cook, Server and Hostess
Quickly trained in the kitchen as well as self-trained on all station including; Ice cream room, hosting, till and serving. Enjoys working in the team environment which Nite Hawk Cafe is able to provide. Quickly learned new till transaction skills.
June-September 2016 HIGH POINT
911 Provincial Trunk Hwy 44
Whiteshell, Manitoba
Cook, Server and Dishwasher
Quickly trained in the kitchen with help from previous experience of house hold cooking and catering. Helps out wherever needed and is able to adjust to different stations throughout work, such as, cooking, dishwashing, hosting and serving. Works with a positive and warming attitude between employees, management and guests.
November 2013-August 2014 TIM HORTON’S
1040 Beaverhill Boulevard
Winnipeg, Manitoba
Storefront and Drive thru Employee
Quickly moved from beginner dish duty to handling a more challenging drive thru soup and sandwich area. Able to adjust rapidly to any assigned task while maintaining a positive and pleasant attitude with co-workers and customers. Currently help train new staff members on all stations.
EDUCATION
University of Manitoba - Fall 2016 - Present
Winnipeg, Manitoba
Faculty of Science – currently in my 3rd year
I am striving to complete my BBA in finance. I aspire to be a financial advisor in the near future. Once my degree in finance is complete I will be finishing my Bachelor’s of Science.
Courses taken include:
•Biology 1020 & Biology 1030, Anatomy and Physiology 1410 & 1412, Physics 1020 & 1030, Entomology 2050, Anatomy and Physiology 2410 & 2412, Linguistics 1200 & 1210, Sociology 1200 & 1210, Chemistry 1300, Statistics 1000, Geology 1410 & 1420, Geology 2390, Psychology 1200, and Microbiology 1220.
College Béliveau - 2011-2016
Winnipeg, Manitoba
Grade 7-12
Excellence Roll grade 7-8
Honor Roll grade 9
PERSONAL DATA
Date of birth: November 17, 1998
Languages: English, French, 2nd year Spanish.
Certified CPR 2014-Present
Adult abuse and Child abuse record checks completed and up to date.
Serving it safe completed and current.
VOLUNTEER WORK/COMMUNITY CONTRIBUTIONS
September 2018 – Present Volunteer coach for Girls Pewee AA Saints Hockey
November 2016-September 2018 Volunteer fundraising for the MS Foundation through Student Works Painting
August 2016- September 2018 Volunteer coach for Girls Midget AA Saints Hockey
Winter 2015 Volunteered for CMLTM fundraisers at the Fort Garry hotel.
September 2015 Volunteer fundraising for Animal Services (donated for new kennels)
July – August 2015 Volunteered at the Ingolf Community Club for bingo night Wednesdays.
December 2012- January 2013 Assistant coach for Female Hockey Goalie camps in Winnipeg
September 2009-2015 Volunteer babysitting
OUTSIDE INTERESTS
Hockey, coaching, kayaking, canoeing, bowling, biking, painting, horseback riding, hiking, cross stitching, swimming, snowboarding, camping, dancing, music, reading, secondary languages.
REFERENCES
•Leah Vinci
New Path Forward Founder and Owner
•Haley Woodard
Liquor Mart Manager
•Angelika Sawka
Student Works Painting District Manager
•Jason P. Ryan and Charlene Ryan
Student Works Painting client in 2018/Owners of Fire Plan Pro
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