Back Office Service

Rahul Mehra

F***A Guru Nanak Pura Laxmi Nagar, Delhi, Delhi110092 • 836-***-**** • adjzsf@r.postjobfree.com

Professional Summary

Possessing 6 years’ experience as SR'Travel Consultant .

Excellent knowledge to processing the refunds.

Issuance and re-issuance (Airline's ticketing)

Skills

Good Knowledge of Refunds B2B/B2C(Domestic/International)

Issuance and Re-issuance (Airline's ticketing)

Software Proficiency: Amadeus, Galileo /MS-Word/Excel

Arranging refunds and handling complaints

A polite and professional approach

Team leadership

Work History

Ticket Refund, Ticketing Agent,,12 /11/2012 to 5th/Jul/220

Yatra Online Private Limited/TSI Yatra.COM – Gurugram, HR

Resolved service-related problems in a timely manner.

Achieved-Two time best employee of the year

The service has been increased 9 % in the financial year 2014-2015

Recognized for excellent services for just satisfying each client every day

Education

• 10th passed from CBSE BOARD

• 12th passed from NIOS Board

• Pursuing B.A from IGNOU UNIVERSITY

Hobbies

Traveling & Dancing

Community work, Church Activities, Volunteer Work.

DECLARATION

I hereby declare that the above written particulars are true to the best of my knowledge and belief.

Date-

(Rahul Mehra)

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