Khabab Bashir

289-***-****, adjzr8@r.postjobfree.com

HIGHLIGHTS OF QUALIFICATIONS

Bachelor's, Business Administration

* *****' Account Management experience

Excellent mathematical, analytic and computer skills

Strong communication and interpersonal skills, excellent at managing relationships

Skilled at multitasking and working under pressure

PROFESSIONAL EXPERIENCE

Employment Centre Support (volunteer)

Crossways Employment Centre, City of Toronto 2018

Provide computer support

Facilitate: online research, use of computer applications, access to online data bases, completion of online forms

Respond to inquiries about City and community services

Client Services Manager

Prometric Technology, Malaysia 2016 – 2018

Client Management: Application of excellent interpersonal skills to coordinate testing services including needs assessments, service matching, logistics and assignments

Verification and auditing: ensuring processes and results follow customized testing protocols and regulations

Liaison between candidates, clients and regulated testing sites; responsible for all inquires

Data collection, entry, compilation, Excel and Word

Account Manager

Prometric Technology, United Arab Emirates 2014 – 2016

Global test development and delivery for varied markets such as academic, corporate, financial, government, healthcare, professional associations and technology markets

Overall ownership and accountability for the success of Middle Eastern testing accounts

Supervising Client Services Managers

Responsible for advancing strategic goals

Curated quarterly and annual reports to Accounting Assistants

Responsible for identifying and implementing systems to improve ongoing operational activities

Fleet Supervisor

Al Takamul Cement Company, Khartoum (Sudan) 2010 – 2013

Managed cement transportation and distribution; domestic and international markets

Coordinated between sales and finance departments

Oversight, payments and receipts

Produced daily and periodic management updates and financial reports for multiple departments

Produced presentations on systemic issues, proposing and implementing improvements

Oversight of service-level agreements with contracted companies

Developed and managed business relationships with governmental and transportation authorities

Oversight, logistics management: ensure met objectives and goals within strict time frames, a particular challenge in Sudan

Development of contingency plans using inland transport, river barges, and railway

Fleet management: Fleet Officers supervision, within several Sudanese cities

Managed warehouse supply, loading and offloading issues

Reviewed and monitored performance, performed appraisals, engaged staff to motivate and encourage high performance

Sales Supervisor

Farah Water Factory, Sudan 2009 – 2010

Supervised 29 salesmen working across Khartoum

Opened new sales points

Created and updated all sales reports and customer data base

Achieved company sales' targets

EDUCATION

Bachelor's Degree, Business Administration, International Business 2009

Limkokwing University College

Global Logistics Shipping & Forwarding, Course 2011

Outsource For Purchasing and Supply Systems Training Center

Member, Project Management Institute

COMPUTER Skills:

Microsoft Suite: Word, Excel, PowerPoint, Outlook; varied online applications; varied tracking software

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